[11:47] <apollo13> zed: can you see what's wrong with eshu?
[12:06] <zed> i'd like to, but I can't login
[12:06] <apollo13> zed: are you on irc.online.net?
[12:07] <zed> yes i am, but i'm idling
[12:07] <zed> i have access to the console
[12:07] <apollo13> I am talking to the staff in #online there
[12:07] <apollo13> zed: they ask to create a ticket, can you do that?
[12:07] <apollo13> zed: and is it possible that you give me access to the console + ticketsystem?
[12:26] <apollo13> zed: did you find anything?
[12:27] <zed> apollo13: i'm looking into it
[12:27] <apollo13> great thx
[12:29] <zed> but i can't either contact the machine in rescue mode, and running the hardware diagnostic doesn't work
[12:30] <apollo13> maybe the dedibox staff can help you (the suggested to open a ticket after all ;))
[12:32] <zed> yep that's what i've done
[12:32] <apollo13> hmm let's see how fast they are :)
[12:32] <zed> well, we do not have premium support :)
[12:33] <apollo13> either way, it would be great if you can send me the access data for this stuff so we don't have to bug you
[12:38] <zed> apollo13: i'd like to but it seems like there's some restriction to whom is authorized to login (based on ip addresses)
[12:39] <apollo13> zed: I have static ip addresses if that's a requirement :)
[12:40] <zed> ok, i'll check the management console
[13:33] <zed> apollo13: they're checking the server
[13:33] <apollo13> great
[13:33] <zed> they provided us with a replacement on a new generation "Dedibox" since this old generation (eshu) is going to be retired in the meanwhile
[13:35] <apollo13> does this mean we have to set it up again?
[13:35] <zed> well yes, but i hope at least they can bring eshu back up so that we can get our data
[13:36] <apollo13> :/
[15:51] <apollo13> zed: any news?
[15:54] <zed> apollo13: not yet, they asked for a kvm in order to see the real origin
[15:54] <apollo13> real origin of what?
[15:56] <zed> of what's causing the machine not to boot
[15:56] <apollo13> k, so there are chances that the maschine is okay ;)
[15:56] <apollo13> so we could migrate to the new machine without any rush
[15:57] <zed> yes
[21:37] <encbladexp> zed, some news about eshu?