| andrew | JonathanD: Happy Getting-Older Day! | 05:03 |
|---|---|---|
| JonathanD | Thanks. | 09:46 |
| JonathanD | Good morning. | 09:46 |
| rmg51 | morning JonathanD | 10:42 |
| JonathanD | Hey rmg51 | 10:46 |
| InHisName | pangolin: did you get someone yet to help with the PC fixin' ? | 14:42 |
| InHisName | Oh, yes, good morning all | 14:49 |
| pangolin | Goodmorning, and no I haven't | 15:11 |
| pangolin | InHisName: ^ | 15:12 |
| waltman | JonathanD: Happy birthday! | 15:15 |
| InHisName | pangolin: It is an XP box that just suddenly stopped working with new USB items being inserted ? Like the wireless mouse and keyboard ? | 15:36 |
| pangolin | correct | 15:37 |
| pangolin | the usb ports stopped working. | 15:37 |
| InHisName | Has there been a history is issues with that mouse & keyboard with others before ? If usually works out then maybe a simple fix of some kind. | 15:37 |
| InHisName | I get real frustrated when I seek out a problem and find 40,000 others typing the same thing, BUT no solutions are forthcoming . Grrrr... | 15:39 |
| pangolin | the pc is new, 6months old, he got a new keyboard and mouse for xmas (wireless) and the usb ports stopped working. | 15:39 |
| pangolin | it could very well be they got fried somehow but doubtful | 15:40 |
| InHisName | There was evidence of USB working multiple times before the mouse etc. ? | 15:40 |
| pangolin | indeed, his wireless headset worked fine before that. | 15:40 |
| InHisName | No no mem sticks, headsets, orig mouse etc --- no nuttin' works ? | 15:41 |
| pangolin | the wired mouse has also stopped working since, but before the wireless mouse/KB the usb ports were working fine. | 15:41 |
| pangolin | a wired KB does work now but not a wired mouse. | 15:42 |
| InHisName | begining to sound that something killed the usb (fried?) | 15:42 |
| InHisName | the KB is USB ? | 15:42 |
| pangolin | the working KB is wired. | 15:43 |
| pangolin | the wireless KB does not work. | 15:43 |
| InHisName | the wired KB has flat usb connector or the round one ? | 15:43 |
| pangolin | ps/2 | 15:43 |
| InHisName | OK, goes to slightly diff hardware to function. | 15:44 |
| pangolin | right, but a ps/2 mouse does not work | 15:44 |
| InHisName | interesting | 15:44 |
| pangolin | the ps/2 mouse was working until the wireless mouse was attached. | 15:44 |
| InHisName | Could be both have separate input buffer sections. The mouse may share more with USB than the KB circuit. | 15:45 |
| pangolin | so, I am thinking there is some service involving mice that is disabled somehow??? or the usb just died. | 15:45 |
| InHisName | Died is highest probability with our long distance speculations. | 15:46 |
| pangolin | if it is the usb ports this means i would need to get new MoBo? | 15:46 |
| InHisName | Other possible scenarios: someone reflashed the bios with an almost ok bios. Oooopsie. | 15:47 |
| pangolin | I spoke to my son and he promises he did not do anything of the sort. | 15:47 |
| pangolin | I thought about bios maybe being an issue | 15:48 |
| InHisName | Maybe a driver got loaded that is loading the USB so much its not functional, but hardware might recover if it is removed. However you mentioned the OS was reinstalled (from scratch ?? i.e. repartition and started clean ?) | 15:48 |
| pangolin | he could be not telling me the whole truth to avoid getting in trouble despite me telling him I won't be angry. | 15:48 |
| InHisName | Son's age ? 8 or 18 or 38? | 15:49 |
| pangolin | yes, the OS was clean installed | 15:49 |
| pangolin | 11 | 15:49 |
| InHisName | Computer whiz or just regular kid ? | 15:49 |
| pangolin | smart kid, enough to get himself into trouble :) | 15:49 |
| pangolin | this is why I asked if he messed around with bios settings or installed anything new. | 15:50 |
| InHisName | Ok 1/2 whiz ... edge of possible danger + lotta ignorance = whew fun ride. | 15:50 |
| pangolin | indeed. | 15:50 |
| InHisName | Summarize this into brief bullets. and ask for honest admissions or you are unable to help out. ---> | 15:51 |
| pangolin | it wouldn't surprise me if he tried to do something to get an extra 2fps for some game lol | 15:51 |
| pangolin | but he insists he did not do anything, install anything, change anything. | 15:52 |
| InHisName | @ stuck metal object into usb port and 'something' happened. | 15:52 |
| InHisName | @ reflashed bios | 15:52 |
| InHisName | @ installed driver between working headset and failing moment of mouse/kb | 15:52 |
| InHisName | @ lightning storm did something to house one day "between" | 15:53 |
| InHisName | Add at least 2-7 more items for him to pick from and or admit to. | 15:54 |
| InHisName | Some indicate junk the MB | 15:54 |
| InHisName | Some allow a rebuild to clear issue, --> did that already , I think. | 15:55 |
| InHisName | Here is first I looked at: $20 http://pc-diagnostics.com/pc_diagnostics_tools/usbtest.shtml never used this. Looking for 'free' something. | 15:56 |
| InHisName | Uggh Aligent --> $2,343 | 15:57 |
| InHisName | if he is trully a half whiz, does he have a LIVE CD for linux available to him. | 15:59 |
| InHisName | ? | 15:59 |
| InHisName | http://www.linux-usb.org/usbtest/ Boot live d/l what ever this is and try this out. If linux works, then MB ok. | 15:59 |
| pangolin | that is not going to be an option. | 16:02 |
| InHisName | If he needs help and has available PC to type at, send him to http://webchat.freenode.net and go to #ubuntu-us-pa and we can all join in helping him understand the hard parts. | 16:02 |
| InHisName | This might be too brief for our help. -- http://www.ehow.com/facts_7704390_usb-testing-software.html | 16:04 |
| InHisName | 'free' usb test software --> http://www.techimo.com/forum/technical-support/183757-usb-testing-software.html | 16:08 |
| InHisName | If USB can be proved to pass hardware eval, then MB is ok. Probably worth a trip out to fix computer. | 16:10 |
| pangolin | I'll see what I can get done from here as far as testing USB. thanks for the links. | 16:11 |
| pangolin | I'll let you know how it goes :) | 16:11 |
| InHisName | Not the best, but hopefully good enough to find out what we need to know. | 16:12 |
| jedijf | morecheese: did you comment out the php include? | 19:32 |
| jedijf | i need a win after a night/morning/half afternoon of failure | 19:33 |
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