| === Troletariat is now known as Omega | ||
| TheOpenSourcerer | Oh dear, just updated to FF10 on 10.10 Desktop and it keeps crashing on *every* load. | 07:30 |
|---|---|---|
| micahg | TheOpenSourcerer: have you tried in a new profile? | 07:41 |
| micahg | also, do you have a crash id? | 07:41 |
| TheOpenSourcerer | If I run from a clean profile it all seems OK. | 07:41 |
| TheOpenSourcerer | But due to me being stuping I think I have justblown my Fireforx sync account :-( | 07:42 |
| TheOpenSourcerer | Where do I get the crash id from micahg | 07:43 |
| micahg | TheOpenSourcerer: about:crashes | 07:43 |
| TheOpenSourcerer | That's OK if you can get to it, but as soon as try to actually "do" anything FF crashes again. | 07:44 |
| TheOpenSourcerer | Even in a new clean profile | 07:44 |
| micahg | wow, that's not good | 07:44 |
| micahg | you can also find them in ~/.mozilla/firefox/Crash\ Reports/ | 07:45 |
| TheOpenSourcerer | http://paste.ubuntu.com/831064/ | 07:45 |
| TheOpenSourcerer | LasrCrash says: 1328514175 | 07:46 |
| micahg | hmm, anything in that directory that I mentioned? it'll show crashids from Mozilla that they correlate | 07:46 |
| micahg | that's the timestamp | 07:46 |
| TheOpenSourcerer | In the pending dir there are loads of dmp & extra files | 07:47 |
| TheOpenSourcerer | some recent some old | 07:47 |
| TheOpenSourcerer | Crash ID: bp-b6916bad-ba6c-4865-a73a-c1d5a2120206 | 07:48 |
| micahg | I think that one's old, do you have a recent one? | 07:55 |
| TheOpenSourcerer | -rw-r--r-- 1 alord alord 50 2012-02-06 07:37 bp-b6916bad-ba6c-4865-a73a-c1d5a2120206.txt | 07:55 |
| TheOpenSourcerer | That one was written 15mins ago. | 07:55 |
| micahg | weird | 07:55 |
| micahg | ah, it could still be in processing | 07:56 |
| TheOpenSourcerer | -rw-r--r-- 1 alord alord 50 2012-02-06 07:25 bp-c4bb0df2-05f0-42dd-b12c-890b72120206.txt | 07:56 |
| TheOpenSourcerer | -rw-r--r-- 1 alord alord 50 2012-02-06 07:27 bp-aafcacb7-19a4-4661-9203-ea34f2120206.txt | 07:56 |
| TheOpenSourcerer | -rw-r--r-- 1 alord alord 50 2012-02-06 07:23 bp-8ed4cd7c-e2cb-46be-9799-8ca592120206.txt | 07:56 |
| TheOpenSourcerer | -rw-r--r-- 1 alord alord 50 2012-02-06 07:26 bp-6fb8e64b-372b-4d4c-98a8-c79942120206.txt | 07:56 |
| TheOpenSourcerer | Those are all from this morning. | 07:57 |
| TheOpenSourcerer | in the "submitted" dir. | 07:57 |
| micahg | hmm, weird | 07:58 |
| TheOpenSourcerer | Have to go and do the school run. bbl | 07:58 |
| micahg | ok, I guess I just have to wait a little | 07:58 |
| micahg | TheOpenSourcerer: ok, check in with me this evening and I'll see if anything comes up | 07:58 |
| TheOpenSourcerer | OK - Am on 10.10 64bit if that helps | 07:59 |
| TheOpenSourcerer | Using this ppa http://ppa.launchpad.net/mozillateam/firefox-stable/ubuntu | 08:00 |
| micahg | well, 10.0 is from maverick-security, not the PPA | 08:00 |
| TheOpenSourcerer | Oh OK. | 08:02 |
| TheOpenSourcerer | That's still in my sources.list..d should I remove it then? | 08:02 |
| micahg | umm, it won't hurt anything (it'll be disabled on upgrade anyways) | 08:04 |
| TheOpenSourcerer | Re-installing firefox before I take kids to school. Will shutdown and restart when I get back. | 08:08 |
| micahg | chrisccoulson: could you look into the above crash signatures for Firefox? | 08:55 |
| micahg | and good morning BTW :) | 08:55 |
| TheOpenSourcerer | if you are still around micahg a re-install and/or reboot did not fix it. Firefox seems OK in a new profile but badly broken in my main one... The one for 50 open tabs and years of history and cookies :-( | 09:30 |
| micahg | TheOpenSourcerer: the crash reports came though, I asked chrisccoulson to take a look (he's our Firefox expert) | 09:30 |
| * micahg needs to get to sleep now | 09:31 | |
| TheOpenSourcerer | Many thanks. I have a backup of my .mozilla dir from last night (before I updated to 10) so I might see if I can replace it with a backup and try again later, but I need to get on with some work... | 09:31 |
| micahg | TheOpenSourcerer: you could also try disabling your addons, and re-enabling one by one to see if one of them is at fault | 09:32 |
| TheOpenSourcerer | OK - Good idea. Thanks. | 09:32 |
| TheOpenSourcerer | Have a nice sleep :-) | 09:32 |
| micahg | TheOpenSourcerer: firefox -safe-mode would also be worth a shot in the older profile | 09:33 |
| TheOpenSourcerer | ty | 09:33 |
| TheOpenSourcerer | Interesting... with -safe-mode it seems to work | 09:34 |
| TheOpenSourcerer | OK Will go and try disabling extensions. | 09:35 |
| TheOpenSourcerer | Just for completeness-sake Firefox now seems to be working OK on my old profile after I removed SpiderOak, Selenium and Stumbleupon extensions (I didn't use them much anyway so no loss). Thanks for the help and advice. | 09:45 |
| chrisccoulson | TheOpenSourcerer, any idea which of those actually causes the crash? | 09:47 |
| TheOpenSourcerer | Not really (Selenium consisted of about 8 separate extensions). I needed to get on with some work so just got rid of what I never used. | 09:48 |
| TheOpenSourcerer | chrisccoulson: As I have a backup of the profile, if I get a minute later on I can try probably recreating the problem | 09:49 |
| chrisccoulson | thanks | 09:51 |
| === jdstrand_ is now known as jdstrand | ||
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