[07:30] <TheOpenSourcerer> Oh dear, just updated to FF10 on 10.10 Desktop and it keeps crashing on *every* load.
[07:41] <micahg> TheOpenSourcerer: have you tried in a new profile?
[07:41] <micahg> also, do you have a crash id?
[07:41] <TheOpenSourcerer> If I run from a clean profile it all seems OK.
[07:42] <TheOpenSourcerer> But due to me being stuping I think I have justblown my Fireforx sync account :-(
[07:43] <TheOpenSourcerer> Where do I get the crash id from micahg
[07:43] <micahg> TheOpenSourcerer: about:crashes
[07:44] <TheOpenSourcerer> That's OK if you can get to it, but as soon as try to actually "do" anything FF crashes again.
[07:44] <TheOpenSourcerer> Even in a new clean profile
[07:44] <micahg> wow, that's not good
[07:45] <micahg> you can also find them in  ~/.mozilla/firefox/Crash\ Reports/
[07:45] <TheOpenSourcerer> http://paste.ubuntu.com/831064/
[07:46] <TheOpenSourcerer> LasrCrash says: 1328514175
[07:46] <micahg> hmm, anything in that directory that I mentioned? it'll show crashids from Mozilla that they correlate
[07:46] <micahg> that's the timestamp
[07:47] <TheOpenSourcerer> In the pending dir there are  loads of dmp & extra files
[07:47] <TheOpenSourcerer> some recent some old
[07:48] <TheOpenSourcerer> Crash ID: bp-b6916bad-ba6c-4865-a73a-c1d5a2120206
[07:55] <micahg> I think that one's old, do you have a recent one?
[07:55] <TheOpenSourcerer> -rw-r--r-- 1 alord alord 50 2012-02-06 07:37 bp-b6916bad-ba6c-4865-a73a-c1d5a2120206.txt
[07:55] <TheOpenSourcerer> That one was written 15mins ago.
[07:55] <micahg> weird
[07:56] <micahg> ah, it could still be in processing
[07:56] <TheOpenSourcerer> -rw-r--r-- 1 alord alord 50 2012-02-06 07:25 bp-c4bb0df2-05f0-42dd-b12c-890b72120206.txt
[07:56] <TheOpenSourcerer> -rw-r--r-- 1 alord alord 50 2012-02-06 07:27 bp-aafcacb7-19a4-4661-9203-ea34f2120206.txt
[07:56] <TheOpenSourcerer> -rw-r--r-- 1 alord alord 50 2012-02-06 07:23 bp-8ed4cd7c-e2cb-46be-9799-8ca592120206.txt
[07:56] <TheOpenSourcerer> -rw-r--r-- 1 alord alord 50 2012-02-06 07:26 bp-6fb8e64b-372b-4d4c-98a8-c79942120206.txt
[07:57] <TheOpenSourcerer> Those are all from this morning.
[07:57] <TheOpenSourcerer> in the "submitted" dir.
[07:58] <micahg> hmm, weird
[07:58] <TheOpenSourcerer> Have to go and do the school run. bbl
[07:58] <micahg> ok, I guess I just have to wait a little
[07:58] <micahg> TheOpenSourcerer: ok, check in with me this evening and I'll see if anything comes up
[07:59] <TheOpenSourcerer> OK - Am on 10.10 64bit if that helps
[08:00] <TheOpenSourcerer> Using this ppa http://ppa.launchpad.net/mozillateam/firefox-stable/ubuntu
[08:00] <micahg> well, 10.0 is from maverick-security, not the PPA
[08:02] <TheOpenSourcerer> Oh OK.
[08:02] <TheOpenSourcerer> That's still in my sources.list..d should I remove it then?
[08:04] <micahg> umm, it won't hurt anything (it'll be disabled on upgrade anyways)
[08:08] <TheOpenSourcerer> Re-installing firefox before I take kids to school. Will shutdown and restart when I get back.
[08:55] <micahg> chrisccoulson: could you look into the above crash signatures for Firefox?
[08:55] <micahg> and good morning BTW :)
[09:30] <TheOpenSourcerer> if you are still around micahg a re-install and/or reboot did not fix it. Firefox seems OK in a new profile but badly broken in my main one... The one for 50 open tabs and years of history and cookies :-(
[09:30] <micahg> TheOpenSourcerer: the crash reports came though, I asked chrisccoulson to take a look (he's our Firefox expert)
[09:31]  * micahg needs to get to sleep now
[09:31] <TheOpenSourcerer> Many thanks. I have a backup of my .mozilla dir from last night (before I updated to 10) so I might see if I can replace it with a backup and try again later, but I need to get on with some work...
[09:32] <micahg> TheOpenSourcerer: you could also try disabling your addons, and re-enabling one by one to see if one of them is at fault
[09:32] <TheOpenSourcerer> OK - Good idea. Thanks.
[09:32] <TheOpenSourcerer> Have a nice sleep :-)
[09:33] <micahg> TheOpenSourcerer: firefox -safe-mode would also be worth a shot in the older profile
[09:33] <TheOpenSourcerer> ty
[09:34] <TheOpenSourcerer> Interesting... with -safe-mode it seems to work
[09:35] <TheOpenSourcerer> OK Will go and try disabling extensions.
[09:45] <TheOpenSourcerer> Just for completeness-sake Firefox now seems to be working OK on my old profile after I removed SpiderOak, Selenium and Stumbleupon extensions (I didn't use them much anyway so no loss). Thanks for the help and advice.
[09:47] <chrisccoulson> TheOpenSourcerer, any idea which of those actually causes the crash?
[09:48] <TheOpenSourcerer> Not really (Selenium consisted of about 8 separate extensions). I needed to get on with some work so just got rid of what I never used.
[09:49] <TheOpenSourcerer> chrisccoulson: As I have a backup of the profile, if I get a minute later on I can try probably recreating the problem
[09:51] <chrisccoulson> thanks