| === dholbach_ is now known as dholbach | ||
| EvilResistance | anyone from the IRCC or ops team online? got a question about PPAs and recommending them for certain support cases in the Ubuntu IRC channels | 17:28 |
|---|---|---|
| AlanBell | funnily enough we had a topic on that at the team meeting last night | 17:29 |
| AlanBell | must do the minutes | 17:29 |
| EvilResistance | funny that i was stuck in a 12 hour conference, having to spend 4 hours giving an extraordinarily detailed description of how much Microsoft Sharepoint is a pain to develop in >.> | 17:30 |
| EvilResistance | ANYWAYS | 17:30 |
| pangolin | EvilResistance: it is fine to recommend PPA's if you explain the possible drawbacks and make it clear that they are not officially supported. | 17:32 |
| EvilResistance | to my question: the nginx team (and incidentially, the GC for #nginx here on freenode) runs a PPA that has up-to-date releases of nginx. is recommending that "official ppa" as is referenced on the nginx site acceptable when a person's issue is fixed by upgrading? | 17:32 |
| EvilResistance | pangolin, indeed, although you should read my last message for a very very specific case | 17:32 |
| EvilResistance | s/upgrading/upgrading the package/ | 17:33 |
| pangolin | if upgrading via the official repos fixes the issue then I think it is best to suggest that but if for whatever reason the user can't or won't upgrade, recommend the ppa | 17:33 |
| pangolin | EvilResistance: common sense and best judgement :) | 17:34 |
| EvilResistance | :P | 17:34 |
| EvilResistance | the only reason i ask is because a lot of the questions seen in #nginx are for ancient versions of nginx that are from the Ubuntu repos, (11.04 / 11.10), and the first thing recommended over in the nginx channel is "Upgrade using the PPA" | 17:34 |
| EvilResistance | so... i was curious what #ubuntu wanted ;P | 17:35 |
| pangolin | EvilResistance: it is one of those iffy situations. we do our best to advise the user. Final decision is up to them. | 17:35 |
| EvilResistance | i see. | 17:35 |
| pangolin | in #ubuntu I think it was decided yesterday that it is fine to recommend PPA's as long as we also let them know of potential dangers involved | 17:36 |
| oCean | But since no one knows the dangers... | 17:37 |
| oCean | etc | 17:37 |
| pangolin | as for what #nginx recommends, we can't really do much about it. | 17:37 |
| pangolin | I am glad there is a #nginx for the users to get support in if they have issues with the ppa | 17:37 |
| EvilResistance | they also provide legacy support | 17:37 |
| EvilResistance | but for the record, the versions in 11.04 and 11.10 qualify as legacy | 17:37 |
| EvilResistance | (as for 12.04, they've got the upgraded versions from Debian) | 17:38 |
| EvilResistance | (and those arent legacy) | 17:38 |
| pangolin | oCean: We do know what the dangers are. possible complete system explosion | 17:38 |
| oCean | pangolin: I mean dangers/risks of this specific ppa | 17:39 |
| oCean | but, nvm, let's not get that discussion again | 17:39 |
| EvilResistance | :P | 17:39 |
| pangolin | EvilResistance: I think you are smart enough to use your best judgement when helping a user. I don't believe we need to make rules for every possible situation. | 17:39 |
| AlanBell | EvilResistance: https://wiki.ubuntu.com/IRC/SupportersGuide | 17:40 |
| oCean | EvilResistance: so, nginx will be >1.0 in 12.04? | 17:40 |
| EvilResistance | oCean, lemme double-check the precise repos, i'll get you a better answer, but about a month ago, nginx was updated in Debian to be more recent | 17:40 |
| EvilResistance | however... | 17:40 |
| EvilResistance | *coughs* | 17:40 |
| oCean | !info nginx precise | 17:40 |
| EvilResistance | they decided to put the *development* code into Debian | 17:40 |
| ubottu | nginx (source: nginx): small, but very powerful and efficient web server and mail proxy. In component universe, is optional. Version 1.1.14-1 (precise), package size 5 kB, installed size 80 kB (Only available for any all) | 17:40 |
| EvilResistance | yeah, that's the version in debian | 17:41 |
| AlanBell | "(Only available for any all)" whut?? | 17:41 |
| oCean | Aha | 17:41 |
| EvilResistance | which is actually running developmental code | 17:41 |
| * EvilResistance knows the Debian maintainer, he's also the guy running the nginx ppa | 17:41 | |
| EvilResistance | i'm actually slightly concerned about the nginx team's decision to put developmental code into Debian | 17:51 |
| EvilResistance | but i'm not in a position on the nginx irc team to do anything about it | 17:51 |
| EvilResistance | (except voice my concerns :/) | 17:52 |
| === bulldog98_ is now known as bulldog98 | ||
| === McPeter_ is now known as McPeter | ||
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