[17:28] <EvilResistance> anyone from the IRCC or ops team online?  got a question about PPAs and recommending them for certain support cases in the Ubuntu IRC channels
[17:29] <AlanBell> funnily enough we had a topic on that at the team meeting last night
[17:29] <AlanBell> must do the minutes
[17:30] <EvilResistance> funny that i was stuck in a 12 hour conference, having to spend 4 hours giving an extraordinarily detailed description of how much Microsoft Sharepoint is a pain to develop in >.>
[17:30] <EvilResistance> ANYWAYS
[17:32] <pangolin> EvilResistance: it is fine to recommend PPA's if you explain the possible drawbacks and make it clear that they are not officially supported.
[17:32] <EvilResistance> to my question:  the nginx team (and incidentially, the GC for #nginx here on freenode) runs a PPA that has up-to-date releases of nginx.  is recommending that "official ppa" as is referenced on the nginx site acceptable when a person's issue is fixed by upgrading?
[17:32] <EvilResistance> pangolin, indeed, although you should read my last message for a very very specific case
[17:33] <EvilResistance> s/upgrading/upgrading the package/
[17:33] <pangolin> if upgrading via the official repos fixes the issue then I think it is best to suggest that but if for whatever reason the user can't or won't upgrade, recommend the ppa
[17:34] <pangolin> EvilResistance: common sense and best judgement :)
[17:34] <EvilResistance> :P
[17:34] <EvilResistance> the only reason i ask is because a lot of the questions seen in #nginx are for ancient versions of nginx that are from the Ubuntu repos, (11.04 / 11.10), and the first thing recommended over in the nginx channel is "Upgrade using the PPA"
[17:35] <EvilResistance> so... i was curious what #ubuntu wanted ;P
[17:35] <pangolin> EvilResistance: it is one of those iffy situations. we do our best to advise the user. Final decision is up to them.
[17:35] <EvilResistance> i see.
[17:36] <pangolin> in #ubuntu I think it was decided yesterday that it is fine to recommend PPA's as long as we also let them know of potential dangers involved
[17:37] <oCean> But since no one knows the dangers...
[17:37] <oCean> etc
[17:37] <pangolin> as for what #nginx recommends, we can't really do much about it.
[17:37] <pangolin> I am glad there is a #nginx for the users to get support in if they have issues with the ppa
[17:37] <EvilResistance> they also provide legacy support
[17:37] <EvilResistance> but for the record, the versions in 11.04 and 11.10 qualify as legacy
[17:38] <EvilResistance> (as for 12.04, they've got the upgraded versions from Debian)
[17:38] <EvilResistance> (and those arent legacy)
[17:38] <pangolin> oCean: We do know what the dangers are.  possible complete system explosion
[17:39] <oCean> pangolin: I mean dangers/risks of this specific ppa
[17:39] <oCean> but, nvm, let's not get that discussion again
[17:39] <EvilResistance> :P
[17:39] <pangolin> EvilResistance: I think you are smart enough to use your best judgement when helping a user. I don't believe we need to make rules for every possible situation.
[17:40] <AlanBell> EvilResistance: https://wiki.ubuntu.com/IRC/SupportersGuide
[17:40] <oCean> EvilResistance: so, nginx will be >1.0 in 12.04?
[17:40] <EvilResistance> oCean, lemme double-check the precise repos, i'll get you a better answer, but about a month ago, nginx was updated in Debian to be more recent
[17:40] <EvilResistance> however...
[17:40] <EvilResistance> *coughs*
[17:40] <oCean> !info nginx precise
[17:40] <EvilResistance> they decided to put the *development* code into Debian
[17:41] <EvilResistance> yeah, that's the version in debian
[17:41] <AlanBell> "(Only available for any all)" whut??
[17:41] <oCean> Aha
[17:41] <EvilResistance> which is actually running developmental code
[17:41]  * EvilResistance knows the Debian maintainer, he's also the guy running the nginx ppa
[17:51] <EvilResistance> i'm actually slightly concerned about the nginx team's decision to put developmental code into Debian
[17:51] <EvilResistance> but i'm not in a position on the nginx irc team to do anything about it
[17:52] <EvilResistance> (except voice my concerns :/)