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| Theaxer | hello, I think I have run into a bug but I need a little help in making sure I report it in the right place | 01:15 |
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| hspcd | Hi - hoping to get some help determining which package is causing an issue that I filed a bug report on | 02:18 |
| Rcart | hspcd: what's the problem? | 02:25 |
| hspcd | Filed a bug on Launchpad earlier today. After undocking my HP notebook it will fail to suspend and hard lock. I filed the bug without a package. | 02:26 |
| hspcd | pm-utils could be to blame but since hardware is involved (removing the dock) it could be kernel. | 02:26 |
| hspcd | Any thoughts? | 02:26 |
| hspcd | I want to make sure I've specified the right package for the bug ticket | 02:27 |
| hspcd | rcart: here's a link to the bug I filed http://bit.ly/zmK72c | 02:30 |
| Rcart | hspcd: did you see /var/log/syslog? It may clarify things | 02:34 |
| Rcart | btw, you could write "bug #" to use the bot here (: | 02:35 |
| Rcart | bug 948485 | 02:36 |
| ubot2` | Launchpad bug 948485 in pm-utils "Suspend after undocking laptop doesn't work" [Undecided,New] https://launchpad.net/bugs/948485 | 02:36 |
| hspcd | Rcart: I'll repro again tomorrow at work and see if I can get more details. | 02:38 |
| hspcd | Rcart: Nifty thing to be able to reference the bug here | 02:38 |
| hspcd | Rcart: Thanks for your time | 02:38 |
| Rcart | hspcd: Greate. I'd filed against the kernel, but take a closer look to logs (; | 02:38 |
| Rcart | you're welcome and thanks for reporting that bug | 02:39 |
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| psusi | micahg, it's actually a request to *reverse* a feature | 03:55 |
| micahg | psusi: to reverse a change or to create an option to override | 04:26 |
| micahg | and it's not clear that was a clear desire to not have such an option | 04:27 |
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| veger | Could someone set the importance of bug #619395 to wishlist, as this is a feature request? | 08:41 |
| ubot2` | Launchpad bug 619395 in kdepim "kmail: text mails should be displayed with a monospace font by default" [Undecided,Incomplete] https://launchpad.net/bugs/619395 | 08:41 |
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| brendand | veger, done | 09:07 |
| veger | brendand: thank you | 09:09 |
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| veger | bug #619395 is a feature request (which is silly IMHO, but I tried to nuance this opinion in my response). Furthermore, I responded that it should be reported upstream. Is this the correct way to go, or should I do 'other things' with/to the report? | 13:21 |
| ubot2` | Launchpad bug 619395 in kdepim "kmail: text mails should be displayed with a monospace font by default" [Wishlist,New] https://launchpad.net/bugs/619395 | 13:21 |
| veger | should there be a 'vote' for feature requests? | 13:23 |
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| roignac_ | veger, a bug triager will report this upstream and will link this issue with upstream one | 13:34 |
| roignac_ | btw you can send issue upstream by yourself | 13:34 |
| roignac_ | votes: launchpad doesn't have one, instead a 'bug heat' is used | 13:35 |
| veger | roignac_: I know I can send it upstream, but I hope the OP will do so, since it is his request, so he'll be better able to 'defend' it, if required | 13:35 |
| veger | I have send some report upstream, that I was not really supporting, and noticed it is 'hard' to give it the proper defence | 13:36 |
| veger | so for the 'vote' nothing needs to be done? Just hope (for the OP) that the heat of the report will go up? | 13:37 |
| roignac_ | veger: heat does up on affected users mostly, see https://dev.launchpad.net/Bugs/BugHeat | 13:45 |
| roignac_ | and it is always a good idea to help bug OP or triager by sending the bug upstream | 13:46 |
| veger | ok, I'll soon send an upstream report (I'll wait whether the OP will send one, to prevent duplicates) | 13:48 |
| veger | thank you for helping out | 13:48 |
| roignac_ | np | 13:49 |
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| veger | I believe bug #619395 is Traiged, could someone check and set the status if I am not mistaken? | 14:47 |
| ubot2` | Launchpad bug 619395 in kdepim "kmail: text mails should be displayed with a monospace font by default" [Wishlist,New] https://launchpad.net/bugs/619395 | 14:47 |
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| pabelanger | Boo, getting Hash Sum mismatch from the ubuntu mirror I am using | 17:48 |
| mfisch | is the bug control meeting now or can I not do time zone math | 18:01 |
| mfisch | ah there it is | 18:01 |
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| === bdmurray changed the topic of #ubuntu-bugs to: Ubuntu Bug Squad - next meeting 03/14/12 | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | Want to report a bug? Read https://help.ubuntu.com/community/ReportingBugs | User support (not related to triage) is in #ubuntu | ||
| mfisch | bdmurray: can we repsond to a bug control app with a simple +1? | 18:36 |
| hggdh | mfisch: if the application has nothing to be commented on, yes | 18:37 |
| bdmurray | mfisch: we could but consider the work the application put into their application. I think the right thing to do is say a bit more. | 18:37 |
| mfisch | bdmurray: understood | 18:37 |
| hggdh | bdmurray: I agree | 18:37 |
| mfisch | I actually wanted to discuss a bug in his app here | 18:37 |
| bdmurray | which one? | 18:37 |
| mfisch | bug 927358 | 18:38 |
| ubot2` | Launchpad bug 927358 in icedtea-web "Geogebra package doesn't install" [Undecided,Fix released] https://launchpad.net/bugs/927358 | 18:38 |
| mfisch | let me load it up | 18:38 |
| mfisch | vadim said "high" since the app won't even install | 18:39 |
| mfisch | are all "broken deps, wont install" bugs high? even for universe, non-essential apps? The importance table implies yes, I think | 18:40 |
| bdmurray | "Prevents the application or any dependencies from functioning correctly at all" | 18:41 |
| mfisch | yep | 18:41 |
| bdmurray | so High is correct | 18:41 |
| hggdh | the 'High' applies to the package; then we have to look at the Ubuntu as a whole. | 18:42 |
| bdmurray | mfisch: was there more to it then that? | 18:42 |
| mfisch | bdmurray: no. what hggdh said is true thoug | 18:43 |
| mfisch | Its High to the package, but as a whole Ubuntu may not really care too much, for some packages | 18:43 |
| hggdh | well, actually, in this case, it could impact all users of java-under-browser | 18:44 |
| bdmurray | right one thing that needs clarification / updating is that (in my opinion) importance is for the package and release task / milestones are for importance within ubuntu as a whole | 18:44 |
| bdmurray | the Bugs/Importance page doesn't make this clear | 18:44 |
| mfisch | hggdh: right, my example was hypothetical that ubuntu as a whole "doesn't care too much" | 18:44 |
| mfisch | while we're discussing Importance, why is "network card" marked as non-essential hardware? | 18:45 |
| hggdh | IDK. Nowadays I think it should be considered a critical piece of the computer. bdmurray? | 18:46 |
| hggdh | of old it was not | 18:46 |
| bdmurray | I seem to recall it was because it was replacable | 18:46 |
| bdmurray | so perhaps clarifying between pci network card / laptop built in network card would help | 18:47 |
| mfisch | bdmurray: that disctinction is there | 18:47 |
| mfisch | bdmurray: dont most modern desktops have built-in networking? | 18:48 |
| mfisch | why don't we say "replacable network card" - Medium, "built-in networking" - High | 18:48 |
| hggdh | there is also a difference between hardware issues on the NIC versus driver issues | 18:49 |
| bdmurray | ah right haven't been desktop shopping in a while | 18:49 |
| mfisch | bdmurray: pretty much only graphics, if that, is a separate card | 18:49 |
| bdmurray | mfisch: that works for me | 18:49 |
| mfisch | okay, modifying now | 18:49 |
| hggdh | cool | 18:49 |
| bdmurray | where bugs with the unity dash belong? | 18:55 |
| hggdh | unity itself? | 18:57 |
| bdmurray | that was my thought but I'm not positive its correct | 18:57 |
| bdmurray | I was wondering if there is something more specific is all | 19:00 |
| hggdh | bdmurray: Daekdroom | hggdh, unity, unless it's specific to a lens/scope. | 19:00 |
| bdmurray | hggdh: thanks, gonna update the dash package bug report guidelines. ;-) | 19:02 |
| blackbug | I want to know if i have raised a bug and now i am facing some crashing issues( where ubuntu itself ask for sending the information to ubuntu server ). Now if i want to add this information to my raised bug also, is there any way to do so? | 19:20 |
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| bkerensa | Can Bug #894112 be wishlisted please | 20:11 |
| ubot2` | Launchpad bug 894112 in ubiquity-slideshow-ubuntu "Precise Pangolin - Please include ubuntuforums.org in the slideshow" [Undecided,Confirmed] https://launchpad.net/bugs/894112 | 20:11 |
| bdmurray | bkerensa: done | 20:31 |
| bkerensa | thanks | 20:31 |
| Rcart | I think this bug 947643 is complete to be triaged. It has a really good description and procedure to reproduce it | 21:21 |
| ubot2` | Launchpad bug 947643 in pidgin "In Precise, Pidgin creates a second icon in the launcher when opened by dash or HUD" [Undecided,New] https://launchpad.net/bugs/947643 | 21:21 |
| bdmurray | Rcart: did you test with unity-2d or 3d? | 21:37 |
| Rcart | 2d | 21:37 |
| bdmurray | Rcart: and do you have an idea of the importance that it should have? | 21:38 |
| Rcart | I does not break the app functionality | 21:39 |
| Rcart | I think it should be wishlist | 21:40 |
| Rcart | Upps, seems like is a Low importance | 21:41 |
| bdmurray | Rcart: okay, set to triaged an low. thanks | 21:41 |
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| Rcart | bdmurray: would you please take a look at bug 947551 | 22:03 |
| ubot2` | Launchpad bug 947551 in mpd "Missing apport hook" [Undecided,New] https://launchpad.net/bugs/947551 | 22:03 |
| bdmurray | Rcart: ah, neat. thanks for doing that | 22:06 |
| Rcart | I'd would like to work on a branch to include it, but got a problem getting it: bug 947451 | 22:10 |
| ubot2` | Launchpad bug 947451 in udd "apport branch OUT-OF-DATE" [Undecided,New] https://launchpad.net/bugs/947451 | 22:10 |
| bdmurray | Rcart: apport package hooks are included in the source package of the software the hook is for | 22:19 |
| bdmurray | Rcart: so in this case that would be mpd | 22:19 |
| Rcart | bdmurray: In the source package, where the script should go? | 22:27 |
| bdmurray | Rcart: for most packages they are in the debian directory | 22:29 |
| Rcart | bdmurray: Great. Working on ... | 22:30 |
| bdmurray | cyphermox: around? | 22:35 |
| cyphermox | bdmurray: yes | 22:35 |
| bdmurray | so I was using powertop and read about setting wol to d via ethtool which seemed like a good idea to save power however when I set 'ethernet-wol d' in my /etc/network/interfaces file things didn't go so well | 22:37 |
| bdmurray | cyphermox: so I'm wondering what the "right" way to do this is | 22:37 |
| cyphermox | bdmurray: well, is the interface otherwise configured in /etc/network/interfaces normally? | 22:39 |
| cyphermox | there isn't really another way that I know of | 22:39 |
| cyphermox | perhaps setting it with ethtool in /etc/rc.local? | 22:39 |
| bdmurray | cyphermox: no, but if I add information about the interface there won't it become unmanaged? | 22:39 |
| cyphermox | bdmurray: indeed, it will | 22:40 |
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