/srv/irclogs.ubuntu.com/2012/03/08/#ubuntu-ops.txt

=== apachelogger_ is now known as apachelogger
bazhangsrp_, hi04:53
pangolin!crosspost > computer_06:54
Tm_Tubottu: ping07:34
ubottuanother contentless ping... sigh...07:34
Tm_T...ubottu doesn't answer to me in PM07:34
Unit193Did you still use !?07:40
Tm_TUnit193: yes and no, and no it shouldn't matter07:41
Tm_Tor maybe I'm just too old to figure out what am I doing in overall (;07:41
Tm_Tsrp_: hi, how can we help you today?09:59
AlanBellmorning srp_09:59
ikoniahe knows what he's doing10:07
ikoniaif he doesn't speak the next time he joins I'm going to change it from a ban to a ban forward10:08
ikoniaoops10:08
ikoniaother way around10:08
Silverlionhi srp_ how could we help you?11:17
topylibeyond help, i'm afraid11:18
ikoniaI'll just change it to a straight ban11:18
PiciThese aren't the lists you're looking for.13:13
ikoniaha13:16
bazhang<JackDacks> shaneo, the external injection is behind c++ where as C sharp is usually sharper than a plus sign. Obviously15:05
bazhangsome kind of bot?15:05
ikoniajust an idiot15:06
bazhangssh through the terminal? is that not redundant?15:14
ikoniait's the only way to use ssh....through a terminal15:15
bazhangno idea what freewayzifi is talking about then15:15
ikoniano, I don't think he does at this moment15:15
PiciWell, theres scp, and sftp, and sshfs, which don't necessarily need the terminal.15:16
bazhangseems to be just talking nonsense15:16
ikoniaPici: I guess it depends on the context, "putty" isn't a terminal, but it does run within a terminal environment15:16
Piciaye15:16
Myrtti*sigh*15:57
bazhang* RaTTuS|BIG Gives e-bree to ElitestFX15:57
bazhangwas that a response to !beer ?15:57
Myrttiyeah15:58
MyrttiI noticed it yesterday15:58
bazhangis it #ubuntu-411 today ?16:29
pangolinseems like it16:30
bazhangcentos/asterisk   alabama tz, what next16:30
pangolinseriously...system admins who can't figure out what city to use for tz :/16:34
bazhangoy vey16:35
oCeanppa mess :(17:07
ikoniayou could see that was coming17:07
ikonia"I don't know what I'm doing how do I add a PPA I don't know if I want"17:07
ikoniasomeone helped him add it, he installed stuff17:07
ikonia"how do I remove a PPA"17:08
ikoniaI could see it coming a mile off17:08
ikoniawe need to do something better with PPA's not the technology but how we actually provide support in #ubuntu17:08
* Myrtti goes to pull cables from freenode servers17:09
Myrttishutting down network in 3... 2...17:09
popeywhy not tell him how to remove the ppa?17:09
ikoniathat works17:09
oCeanam i still connected?17:09
ikoniapopey: he's being told17:09
Tm_ToCean: no you're not17:09
ikoniahowever if it's already downloaded stuff.....it may be a mess again to clear up17:09
ikoniadepending on what's been downloaded17:09
Tm_Tikonia: indeed17:09
popeynot really17:10
popeyppa-purge works very well17:10
popeyreverting back to the previous state17:10
ikoniasorry, I don't believe it does17:10
ikoniaI'm sure it does in some situations17:10
popeyi believe it does because I use it every day17:10
popey</tired_old_argument>17:10
ikoniaa well maintained repo17:10
ikoniaI watch people use it and it doesn't work, I've tried it as a test with some crappy repos and it's failed17:10
ikoniapopey: I'm not trying to argue, I'm trying to look at a way we can perhaps help someone/people in general a little better17:11
Tm_Tpopey: hmmm, just the other day a guy had his system in a bad state after doing ppa-purge (:17:11
Tm_TI wonder what he had done with it to get it like that though17:11
ikoniatry to steer people from pushing the PPA as a first choice, or try to teach people how to evaluate the risks of the PPA they are offering to people17:11
ikoniathat sort of thing17:11
Tm_Tikonia: sounds good17:11
ikoniaI just don't know how to go about it17:11
ikoniait's pie in the sky talk at this moment17:12
oCeanWell, we've tried to word it in the SupportersGuide (Do recommend software sources in a logical order) but that part still needs better phrasing I think17:13
ikoniathe supporters guide is pretty soild in my view17:13
ikoniaI just can't think of a method to get people to evalute the real need of the user and if a PPA is the best solution, and if it is is that PPA a "good" one17:13
ikoniacan someone please translate !list into good Italian, I've never seen a non-italian ask for it17:40
PiciLjL would be the best person for that.17:41
oCeanin #debian the answer is "vattene via"17:42
pangolinI don't think it is a good idea to single out a specific language17:42
pangolinWould send the wrong message IMO17:42
pangolinI believe LjL would agree17:42
ikoniathis is it ???17:43
ikoniait's mental17:43
ikoniait's ONLY italians who do this17:43
ikoniayet we can't put it into italian because it's singling people otu17:43
ikoniait is that nationality that's doing it though ???17:43
ikoniaI have never seen anyone from a non .it ip use !list17:43
pangolinI don't feel that translating it to Italian will help diminish the amount of !list the channel gets17:44
ikoniano, but it may make it clear that it's not a warez channel17:44
pangolinand it sends the message that Ubuntu thinks all Italians are warez hunters.17:44
ikoniano problem, lets just ignore the reality of who's doing it17:45
pangolinnot ignoring it but why single them out.17:45
ikoniawhy not send testicular cancer information to women too....lets not single out the men17:45
pangolinit won't stop them.17:45
ikoniano, but it may get the message across, first time clearly that it's not a warez channel17:45
popeyi dont think it would help at all17:45
pangolinto that single user maybe17:45
ikoniafine, leave it then17:46
popeythe poeple who come in arrive, do !list and leave17:46
popeythey dont come back, they don't run ubuntu17:46
ikoniaor do it 10 times and end up getting kicked17:46
popeynobody ever learns from it17:46
ikonialets remove the list factoid then17:46
ikoniait's a large one that floods17:46
pangolinblack or white.17:46
ikonianot really a suggestion17:47
ikoniaif the !list factoid doesn't provide much use, lets get rid of it17:47
ikoniaif you think it does, leave it alone17:47
pangolinthe factoid is useful but not for stopping the problem17:47
ikoniain what way is it useful ?17:47
ikonia!list17:47
ubottuikonia: No warez here! This is not a file sharing channel (or network); read the channel topic. If you're looking for information about me, type « /msg ubottu !bot ». If you're looking for a channel, see « /msg ubottu !alis ».17:47
ikonia(let me re-read it)17:47
pangolinit tells the user that we don't do warez.17:48
pangolinbut it can't tell stop the problem because not every single person looking for warez is there to read it.17:48
ikoniaso telling them clearly in their native language is not of value17:48
popeywe get people doing !list on channels on lots of networks, they just go for which ever channel has most people in it17:48
bazhang<trevor69420> i love ubuntu... but i really wish it were compatible with the internet17:48
ikoniaI agree, I don't think you can "stop it"17:49
ikoniaI was just suggesting changing it to italian as it is always italian ip's / speakers doing it17:49
ikoniaget the message across clear17:49
ikoniaif there is no value in it, leave it alone17:49
pangolinthe message is clear, even if they can't read it in English. the trigger gives them a output that is not expected and they get the picture, some are a little slower at getting "it"17:50
Tm_Tikonia: I'm unsure how it is not getting the message actoss clear now17:50
ikoniaTm_T: then leave it17:50
ikoniaI didn't think it got the message across as you often see people just doing !list sleep 10 !list, sleep 1017:51
ikoniabut if you're happy it's clear, just leave it be17:51
bazhangdo we need a factoid for the supportersguide?17:51
Tm_Tikonia: if we remove the factoid, people ask "what is the command to get the file list" (yes, seen it happening before we had this factoid)17:52
ikoniaTm_T: I'm sure17:52
Tm_Tikonia: but what I do think, the factoid is not only for those who do call !list, but also others who see it, so they know what it's about and don't try fishing it17:52
oCeanbazhang: I think so17:52
ikoniagreat, so leave it17:53
Tm_Tikonia: I do believe we can improve it yet (:17:54
ikoniaif it's fine, leave it, I only said get rid of it, because it was said no-one reads it17:55
ikoniaI didn't see the point of having it hit a long worded factoid if no-one read it17:55
Tm_Theh, I think it's bit too lenghty17:55
bazhangoCean, okay17:55
oCeanbazhang: try to reason with him in pm17:55
oCeanI will*17:56
ikoniahe's been spoken to a few times before17:56
ikoniahence why I'm tried of it17:56
bazhangso when  people are suggesting some 3rd party stuff, we can !guide17:56
bazhangoCean, ah whoops I've got a PM open with him as well17:57
ikoniaughghh17:57
Tm_Tbazhang: no, that would be abusing supportguidelines if you ask me17:57
ikoniaI don't think we should hit people with !read a guide if they suggest 3rd party stuff17:57
Tm_T^17:57
ikoniait's just going to be !guide !guide !guide !guide17:57
bazhangthen in the topic?17:57
Pici!guide is the server guide.17:57
ubottuBut guide already means something else!17:57
LjLikonia, pangolin, Pici: i've talked to italian ops about this before, they wouldn't be pleased with it being in italian, just as they're not pleased with people redirecting !list'ers to -it (which is what prompted me to talk to them about it). and i agree with them. "No warez" is perfectly understandable for an italian anyway.17:57
Piciyes, I just said that ubottu.17:57
pangolinin the topic and we can actively link it to the helpers we know will benefit from it17:58
Tm_TLjL: I agree17:58
ikoniaLjL: fair enough (never seen anyone push them to -it before)17:59
ubottuIn ubottu, WouterDS said: What time is it?19:44
oCeanI think !list should say "Please tell us why you thought this channel has downloads, and receive a FREE download @ ubuntu.com!"20:21
LjLsometimes i want to message them and ask, but then i'm scared they'll just go all ASL20:22
knomeLjL, ask what? a/s/l ? :P20:22
oCeanI don't even expect an answer at all20:22
LjLknome: ask why they think the channel features downloading warez20:23
mneptok /join #elpaso21:48
mneptokoops, wanted #juarez21:48
trevor69420can i please be -q in ubuntu21:55
trevor69420#ubuntu*21:55
mneptok@login22:00
ubottuThe operation succeeded.22:00
mneptoktrevor69420: stand by, please.22:00
trevor69420standing by22:01
mneptoktrevor69420: twice in as many days you have been removed from #ubuntu for being offtopic.22:03
trevor69420really? today was the first time that i am aware of22:03
trevor69420unless i am missing something22:04
mneptoktrevor69420: yesterday you were kicked from the channel by ikonia for discussing a troll that said they would hack people using their Windows computer.22:04
mneptoktroll. do not respond.22:04
trevor69420oh i guess i remember that...22:05
mneptok!guidelines22:05
ubottuThe guidelines for using the Ubuntu channels can be found here: http://wiki.ubuntu.com/IRC/Guidelines22:05
trevor69420then i wrote +b to have him banned22:05
mneptokread those. takes 3m or so if English is your first language.22:05
trevor69420i'm familiar with the guidelines i've been in ubuntu for nearly a little over 5 years (granted under a few nicks)22:06
trevor69420but i wil l refresh myself22:06
mneptoktrevor69420: you know that door down the hall to #ubuntu-offtopic i'm sure.22:06
mneptoktrevor69420: give or receieve support is the only time to focus IRC on #ubuntu. put something else on auto-join to socialize. WFM.22:07
mneptokyou can also "receive" support. hopefully from a typist.22:08
trevor69420yes i do..... and always in there... i guess my main concern is that the reason why i was kicked this time was they said i was off topic when someone else replied the exact same thing to someone's question and he didnt get warned or kicked or anything, but whatever i guess the ops can pick and choose22:08
trevor69420well not the exact same thing but along the lines22:09
* mneptok summons bazhang 22:09
pangolinthe reason for your kick was because you had already been warned earlier.22:09
trevor69420and i was in the middle of typing the answer to his question when i was removed22:09
mneptoktrevor69420: try the same approach in a 3-car drag race that's pursued by a single police officer.22:10
mneptoktrevor69420: "they did it, too!" is not the place you want to go in that situation. or this.22:11
trevor69420ok from now on i will just remain a robot and just spit out answers to problems instead of lightening the  mood my fault to think that would be acceptable22:12
trevor69420drag racing isnt a good analogy since drag racing is dangerous but i see your point you want to keep everything strictly business22:13
mneptoktrevor69420: i think the bigger problem you had was a distinct lack of contrition. and i don;t think that problem has been resolved.22:13
pangolintrevor69420: imagine if 400 people are all trying to lighten the mood, how do you think that would affect the support being given/received in the channel22:14
trevor69420nvm... i'll get in another way i got 7 Class A IP ranges to work with so it doesnt really matter but i'm not gonna be remorseful over saying what i said considering it seemed to be acceptable for other users to say it, and i feel i do offer alot of support to the channel and that should count towards something...  you guys cna pick and choose who you want to enforce with your rules all you want...22:18
trevor69420good day22:18
mneptokban evasion is against Freenode policy.22:19
trevor69420ok...22:19
mneptokThe More You Know ....22:19
trevor69420good luck finding me22:19
* mneptok is not Freenode staff22:19
mneptokso good luck maintaining my interest.22:20
pangolintrevor69420: a moment22:20
pangolintrevor69420: We are not asking you to apologize. just want you to agree to follow the channel guidelines to help keep the channel helpful.22:20
pangolinIf you are willing to agree to that I am willing to let you back in #ubuntu22:21
pangolinI guess not.22:27
=== Silverlion is now known as Guest58314
trevor69420i'll agree if you guys agree to equally enforce the rules to all people... but when there are a number of people all talking off topic and i make one remark that is, respectifully,  in my opinion a gray area (seeing as it was in response to a ubuntu question, whereas others where answering questions that had nothing to do with ubuntu ehem... android amongst a debian question or two, and they werent warned or anything).  I have no issues providing22:29
trevor69420support but if you want to micromanage the channel micomanage it for everyone equally...22:29
ikoniatrevor69420: nah - it's not a I'll agree if you agree type of deal22:30
ikoniahere are the rules - if you don't like them - don't use the channel22:30
ikoniatried of trying to negotiate with you22:30
trevor69420but it doesnt matter what you guys decide... i'll let you know when I see one that is off topic that doesnt get enforced and i'll message you22:30
ikoniatrevor69420: you can ask someone your self22:31
ikonia"hi, any chance you can move the offtopic stuff to #ubuntu-offtopic"22:31
ikoniareally easy22:31
Jordan_Utrevor69420: We do try to enforce rules reasonably and equally, but we're not always watching the channel, we may miss things, and we may disagree with you (and sometimes among each other) about what warrants a kick/ban. (and not all actions by ops need to be kicks/bans, most times we start with a comment like you can make as ikonia gave an example of).22:34
pangolintrevor69420: it appears we disagree. I'm afraid the ban will remain.22:34
trevor69420ok...22:36
pangolinPlease part the channel if there is nothing else.22:37
pangolintrevor69420: you are welcome to return and try to resolve this later.22:37

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