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| ximion | bdmurray: hi! | 14:58 |
|---|---|---|
| ximion | sorry for interrupting :P | 14:58 |
| ximion | I'd like to have permission to read private bugs in Launchpad and to set their priority, so I send a request to the right mailinglist, according to https://wiki.ubuntu.com/UbuntuBugControl | 14:59 |
| ximion | this was some months ago | 14:59 |
| ximion | unfortunately, I haven't got a reply yet | 14:59 |
| ximion | I am Debian Maintainer and upstream dev for PackageKit, projectM, some KDE libs, GNOME-PackageKit, and some other stuff | 15:00 |
| bdmurray | ximion: I'm in a meeting at the moment but will look shortly | 15:00 |
| ximion | bdmurray: okay, it's nothing which needs fast-solving | 15:01 |
| ximion | I'd just like to sort these bugs set priority for Ubuntu bugs and to see the private bugs | 15:01 |
| ximion | mvo said, you'd be able to help there ;-) | 15:02 |
| mvo | +1 for ximion from me | 15:03 |
| ximion | :-) | 15:04 |
| hggdh | ximion: I do not remember your application (at least with this nick). | 15:06 |
| bdmurray | hggdh: I found it and someone didn't include him in the reply | 15:06 |
| bdmurray | anyway I am adding him now | 15:07 |
| hggdh | perfect | 15:07 |
| hggdh | thank you bdmurray | 15:07 |
| ximion | hehe ^^ | 15:07 |
| hggdh | ximion: we are sorry this fell thru the cracks | 15:07 |
| ximion | then sorry for sending it twice - I thought the first text went missing :P | 15:07 |
| hggdh | heh | 15:08 |
| ximion | hggdh: no problem - maybe I should have asked earlier :) | 15:08 |
| ximion | (just got a private-bug-duplicate again today, so I thought asking mvo if I did something wrong might be a good idea ^^) | 15:09 |
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| hggdh | ximion: yes, as a rule of thumb, if you ask something from us, and do not get a timely response, yell nicely ;-) | 15:09 |
| ximion | uh, crap! Impressive how many crashes have been reported there :-/ | 15:11 |
| ximion | fortunately, it looks like half of the packagekit crashes are invalid, related to old code in a beta Lucid Lynx :) | 15:12 |
| hggdh | nothing like someone who knows the stuff :-) | 15:13 |
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| ximion | ^^ | 15:17 |
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| alo21 | hi all | 19:03 |
| alo21 | I wold like triaging bug... | 19:04 |
| alo21 | I am reading: https://wiki.ubuntu.com/Bugs/HowToTriage | 19:04 |
| alo21 | is ok? | 19:04 |
| pleia2 | alo21: yes, just ask here if you have questions (and be patient, people aren't always looking at the channel) | 19:05 |
| alo21 | pleia2: ok | 19:06 |
| alo21 | pleia2: one more questio... | 19:06 |
| alo21 | what should I do after reading that page? | 19:07 |
| greg-g | alo21: try triaging a bug :) Again, if you are unsure, or want someone to check what you did, please ask in here | 19:10 |
| alo21 | greg-g: So... no one will be my tutor? | 19:11 |
| alo21 | greg-g: Could you follow me on triagin my first bug? (if you want)? | 19:26 |
| greg-g | alo21: I'm sorry, right now I don't have that kind of time to commit. I am in the middle of my work day. If you want to take some first steps yourself, that'd be great. | 19:30 |
| greg-g | Again, any questions you have just ask them here. | 19:30 |
| alo21 | could someone suggest me with wich bug I should start? | 19:38 |
| hggdh | alo21: look at the open bugs; try to find one you can understand what is going on. It is usually better if you stick with what you use | 19:42 |
| hggdh | for example: if you do not do kernel development, do not touch the kernel (package is 'linux | 19:43 |
| hggdh | ') bugs | 19:43 |
| alo21 | hggdh: I found one obout rhythmbox, I understood it. | 19:44 |
| alo21 | hggdh: but I do not know what to do | 19:44 |
| hggdh | alo21: so now try to reproduce it | 19:44 |
| alo21 | hggdh: I am doing it.. | 19:44 |
| alo21 | hggdh: I can reproduce it.. now I cannot mark it as confirmed.. so what should I do? | 19:47 |
| hggdh | alo21: can you give me the bug #? | 19:48 |
| alo21 | hggdh: sure: 955145 may be I should re-write descrition bug better? | 19:49 |
| hggdh | bug 955145 | 19:49 |
| ubot2` | Launchpad bug 955145 in rhythmbox "don`t remember last play position" [Undecided,New] https://launchpad.net/bugs/955145 | 19:49 |
| hggdh | alo21: probably a good idea. I am not sure I understand what the problem is (but, then, I do not usually listen on my laptop) | 19:51 |
| alo21 | hggdh: after that, what should I do? | 19:51 |
| greg-g | alo21: I would ask the reporter exactly what they are expecting the result to be | 19:52 |
| hggdh | alo21: you could go upstream (http://bugzilla.gnome.org) and search for a similar/same bug there. If you find one, we add the link to it in this bug; if you do not, we can open it there) | 19:52 |
| greg-g | Do they want rhythmbox to remember the place in the song you were listening to? or just the song? etc | 19:52 |
| hggdh | alo21: we do not develop rhythmbox, we just package it. Development is at Gnome | 19:53 |
| hggdh | greg-g: thanks, makes sense :-) | 19:53 |
| greg-g | hggdh: yeah, seems like a feature request, but I'm not sure, not a very clear bug :) | 19:54 |
| alo21 | hggdh: greg-g How I understnd if rhytmbox have this fuction? | 19:56 |
| greg-g | try it and see if it works | 19:56 |
| alo21 | greg-g: I am wandering if rythmbox's developers had introduce this functionality... and in in the previous versions there was this function | 20:00 |
| alo21 | greg-g: may be rhythmbox never had thi function | 20:00 |
| hggdh | alo21: what version of Ubuntu are you running? | 20:00 |
| alo21 | hggdh: 12.04 | 20:01 |
| hggdh | OK. It does sound like a feature request, but only way to find out is to go to bugzilla.gnome.org, search there, etc, etc (as I pointed to above) | 20:01 |
| alo21 | hggdh: do I personally or the reporter open the bug on buzilla? | 20:31 |
| hggdh | alo21: we -- the triagers (or working with the triager hat) open it. | 20:32 |
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| hggdh | alo21: most of the packages provided by us are developed elsewhere, so we have to signal the developers that a problem was found | 20:35 |
| alo21 | hggdh: ok... thanks | 20:36 |
| alo21 | hggdh: I opened a new bug on bugzilla, now I have to post a comment in Launchpad. have I publish the code bug or the link? | 20:44 |
| hggdh | alo21: give us the bugzilla bug as 'gnome ...." | 20:44 |
| alo21 | gnome 672097 | 20:44 |
| ubot2` | Gnome bug 672097 in User Interface "Rhythmbox doesn't remember the last cursor's position" [Normal,Unconfirmed] http://bugzilla.gnome.org/show_bug.cgi?id=672097 | 20:44 |
| hggdh | alo21: cool. Now, on our bug, click on "also affects project" | 20:45 |
| hggdh | alo21: in the new page, paste the b.g.o link in the "I have the URL for the upstream bug" | 20:46 |
| hggdh | alo21: then click on the "Add to bug report" button | 20:46 |
| alo21 | hggdh: what "b.g.o" means? | 20:47 |
| hggdh | bugzilla.gnome.org (I am lazy) | 20:48 |
| alo21 | hggdh: Have I post a comment? | 20:54 |
| hggdh | alo21: I see the upstream bug reflected in our bug. Now, change the status for the 'Rhythmbox (Ubuntu)' from New to Confirmed | 20:56 |
| hggdh | alo21: after you have done that, you would ping us here and ask for setting the bug to Triaged (only members of Bug Control, and package maintainers, can do that) | 20:57 |
| hggdh | alo21: since I am following you now, I will set the bug to triaged myself | 20:57 |
| alo21 | hggdh: Done it.. | 20:57 |
| alo21 | hggdh: can I make a question? | 20:57 |
| hggdh | alo21: and I have just set it as Triaged/Wishlist. It is always good to add some explanation on what yu did, and why you did it | 20:59 |
| hggdh | alo21: and go ahead and ask your question | 20:59 |
| alo21 | hggdh: thanks for your support | 20:59 |
| hggdh | alo21: my pleasure :-) | 20:59 |
| alo21 | hggdh: my question is: Why I can set the bug as "Comfirmed" if only two people had found it? | 21:00 |
| hggdh | alo21: a bug is considered confirmed when two (or more) users experience it | 21:01 |
| hggdh | alo21: sometimes users will confirm something that is NOT a bug -- but, perhaps, misunderstanding, or wrong expectation --. But, most of the times, it is correctly set | 21:02 |
| alo21 | hggdh: ok... and how can I add an explanation on what I did? | 21:03 |
| hggdh | alo21: you add a comment | 21:03 |
| hggdh | :-) | 21:03 |
| hggdh | like the one I added when I changed the status to Triaged | 21:03 |
| alo21 | hggdh: ok... why your comment and changes appear as one answer if you added the comment after changing the status? | 21:05 |
| hggdh | alo21: I actually added them all together. If you click on the right triangle to the left of the 'Rhythmbox (Ubuntu)' line, you can do it all in one single sweep | 21:06 |
| alo21 | hggdh: well.. thanks again!! | 21:10 |
| hggdh | alo21: you are welcome. And thank you for helping | 21:10 |
| alo21 | hggdh: as you told, "is my pleasure" :) | 21:11 |
| hggdh | :-) | 21:11 |
| alo21 | hggdh: bug 955145 | 22:05 |
| ubot2` | Launchpad bug 955145 in rhythmbox "don`t remember last play position" [Wishlist,Triaged] https://launchpad.net/bugs/955145 | 22:05 |
| alo21 | hggdh: may be a made a mistake | 22:05 |
| alo21 | I made.. * | 22:07 |
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