[15:24] <penguin42> bug 977143 and bug 977156 look like other instances of bug 922906 - but we don't normally merge kernel bugs - right?
[15:24] <ubot2> Launchpad bug 977143 in linux "BUG: unable to handle kernel NULL pointer dereference at 0000009c" [Undecided,Confirmed] https://launchpad.net/bugs/977143
[15:24] <ubot2> Launchpad bug 977156 in linux "BUG: unable to handle kernel NULL pointer dereference at 0000009c" [Undecided,Confirmed] https://launchpad.net/bugs/977156
[15:24] <ubot2> Launchpad bug 922906 in linux "Kernel Oops - BUG: unable to handle kernel NULL pointer dereference at 0000009c; EIP is at __ticket_spin_lock+0x8/0x30" [Medium,In progress] https://launchpad.net/bugs/922906
[15:26] <penguin42> actually, I'd probably add bugs 957846
[15:26] <ubot2> Launchpad bug 957846 in linux "BUG: unable to handle kernel NULL pointer dereference at 0000009c" [Undecided,Incomplete] https://launchpad.net/bugs/957846
[16:39] <hggdh> penguin42: no, we do not normally merge them. But you may consider asking about this specific case on #ubuntu-kernel
[16:39] <penguin42> ok
[17:51] <nervenkitt> hi there. would be great if someone with bugcontrol privileges could have a look at the master bug for xpdf crashing on every document in precise -- it is unfortunately private: https://bugs.launchpad.net/bugs/943195
[17:51] <ubot2> nervenkitt: Error: <Bugtracker.plugin.Launchpad instance at 0xa91202c> bug 943195 not found
[17:55] <hggdh> nervenkitt: the ug is now public. But I cannot see *any* duplicates there
[17:56] <nervenkitt> hggdh: thanks a lot. duplicates don't get filed by apport because the master bug already exists :)
[17:57] <nervenkitt> But see comments at the end of https://bugs.launchpad.net/ubuntu/+source/xpdf/+bug/669211 and bug https://bugs.launchpad.net/ubuntu/+source/xpdf/+bug/971897
[17:57] <ubot2> Launchpad bug 669211 in xpdf "Xpdf segfaults on start in libpoppler.so.7" [Medium,Fix released]
[18:00] <hggdh> nervenkitt: re 669211 -- this is not a fix, it is a workaround ;-) and better to move the discussion to the correct bug, instead of overloading an already-fixed one
[18:02] <nervenkitt> hggdh: I agree -- these comments were not mine :D (in fact they are by the debian packager of xpdf who is somewhat frustrated with xpdf breaking in Ubuntu with every new poppler version...)
[18:02] <hggdh> heh. Sorry... ass-u-med the same
[18:03] <hggdh> well, actually, it is, then, more of a ABI issue with poppler than anything else, I guess
[18:10] <nervenkitt> ubuntu is a bit ahead with poppler packaging compared to debian -- but poppler 0.18 is now in debian experimental and xpdf has been updated accordingly. possibly all that is needed is an update to that version, i'll have a look
[18:13] <micahg> nervenkitt: we have poppler 0.18 in precise
[18:16] <nervenkitt> right, what i meant is that poppler 0.18 was in ubuntu before it was in debian
[18:19] <nervenkitt> hmm, that's not quite true, actually. but what remains: it is only in debian *experimental*
[21:59] <BarkingFish> Evening guys.  I thought I might drop in here and ask - since we're approaching the 12.04 release, are you short of bug staff at all?  I'm happy to help out if you are.
[22:00] <micahg> BarkingFish: we have >50k bugs in the NEW state, help is always needed :)
[22:01] <bkerensa> BarkingFish: The Ubuntu Bug Squad is always looking for volunteers -> https://wiki.ubuntu.com/BugSquad
[22:02] <BarkingFish> ok, cool.  I was just being my usual self, somewhere else, and moaning I'd had a bug out for just under 4 days which hadn't been triaged!  Then it occurred to me, the reason why is that you're up to your neck in bugs and possibly in need of help :)
[22:02] <BarkingFish> So instead of moaning, I'll get my nose down and help you :D
[22:15] <greg-g> thanks much, BarkingFish :)
[22:16] <BarkingFish> just have to read up on what to do, and I'll get on
[22:22] <BarkingFish> uh-oh spaghettios :P  Looks like launchpad is down
[22:22] <poettone> hello All!
[22:23] <micahg> LP wfm
[22:23] <poettone> looking to join the bug squad, I think I need to join bugs-announce and bugs, correct?
[22:23] <poettone> can someone direct me on how to setup a feed aggregator?
[22:25] <BarkingFish> micahg, I'm just getting persistant timeouts when trying to view the bugs list
[22:25] <BarkingFish> (Error ID: OOPS-dd8a8db066683c21c1419bcf10b2cd79)
[22:25] <ubot2> https://lp-oops.canonical.com/oops.py/?oopsid=dd8a8db066683c21c1419bcf10b2cd79
[22:27] <yofel> BarkingFish: #launchpad is a better place to ask if you have the oops id
[22:27] <BarkingFish> ok
[22:38] <hggdh> poettone: you do not need to join #ubuntu-bugs-announce (but you can). #ubuntu-bugs is a good place to be and ask questions
[22:40] <poettone> Thanks hggdh
[22:41] <poettone> I will take part in the announce channel once I get a bit more familiar with the duties involved with triaging
[22:41] <poettone> Thanks for the info and hopefully we can talk soon and irc mingle:)
[22:42] <poettone> hello all
[22:43] <hggdh> poettone: hello, long time no see ;-)
[22:43] <poettone> haha
[22:43] <poettone> :)
[22:43] <hggdh> :-)
[22:43] <BarkingFish> damn. Just got another oops from launchpad. And nobody in #launchpad appears to be available :(
[22:44] <poettone> I've currently got 3 systems running, 2 under wubi one on a stand alone.. all upgraded to 12.04 tls
[22:44] <BarkingFish> It seems to be only when I'm running searches on the bug list, or trying to get to them in the first place
[22:44] <poettone> I need to figure out that launchpad thing and get my feed setup as well
[22:44] <poettone> any recommend a good feed reader?
[22:45] <micahg> BarkingFish: that's a known problem, try with less specific queries
[22:46] <yofel> poettone: google reader, or akregator (KDE) from me, I don't know any gnome ones
[22:46] <yofel> ah, brief plugin for firefox is usable too from my experience
[22:46] <BarkingFish> that's annoying unfortunately. I'm trying to limit the search to: Bugs marked NEW, which affect precise 12.04 and Kubuntu only.
[22:47] <BarkingFish> I can really only triage what I can verify and work on, since I'm using 12.04 and Kubuntu
[22:47] <yofel> BarkingFish: blame data stored on disk and launchpad timing out until the database is in the cache
[22:48] <poettone> Thanks for the info.. I was hoping for one I can install in my environment to setup launchpad atom feeder
[22:48] <poettone> which I'm  unsure of what that even is at this point but will soon find out
[22:50] <hggdh> poettone: there is a feed reader option on Thunderbird, and a plugin on claws-mail
[22:51] <hggdh> there is also liferea...
[22:51] <hggdh> I use claws-mail
[22:51]  * micahg favors akregator
[22:51] <poettone> yes, I was just looking at that
[22:51] <hggdh> :-)
[22:52] <poettone> I'm using evolution right now, have yet to try claws but I hear its pretty awesome
[22:52] <poettone> I'm going to go with the lifeerea
[23:01] <nathwill> claws-mail is amazing for sure :)
[23:01] <nathwill> the processing rules alone...
[23:06] <bucky> I want to report a bug in pulse in precise but I can't seem to get the ubuntu-bugs app to work for me
[23:06] <hggdh> bucky: what happens?
[23:06] <bucky> I had a terrible time with youtube skipping, went through my ondemand daemon step up quite a few times then finally found a post that said to delete ~/.pulse and log out/log in.... that fixed it!
[23:06] <hggdh> and?
[23:07] <bucky> I have to rm -rf ~/.pulse every time I log on to get youtube and other videos to not skip
[23:07] <hggdh> and what happens with ubuntu-bugs?
[23:08] <bucky> It just confuses me... I can seem to find the right place to report the bug
[23:08] <bucky> *can't
[23:09] <hggdh> try pulseaudio
[23:10] <bucky> it's no big deal... I can delete ~/.pulse everytime before I shutdown and live with that... but it almost frustrated me to the point that I almost changed distros and I don't want that to happen to anyone else
[23:10] <hggdh> bucky: it is worth the time to report it, at least to let people know there is a problem, and there is a workaround
[23:10] <poettone> bucky are there any indications in the pulse file that would point  you to  the issue?
[23:11] <poettone> can you tell where the pulse file is coming from and prevent that from occuring?
[23:11] <poettone> or you can script it out on login
[23:11] <bucky> I looked in the directory and it didn't nothing seemed to stand out as weird
[23:11] <micahg> that sounds familiar
[23:11] <poettone> just some thoughts but hggdh is right, reporting it is key
[23:11] <micahg> ubuntu-bug pulseaudio
[23:12] <poettone> or remove/reinstall pulseaudio and see if that fixes it
[23:12] <poettone> if you haven't tried that already
[23:12] <bucky> right... I could write a script... but it was so mysterious and frustrating, I finally googled a post that fixed it for me over a four week period
[23:12] <poettone> I may have missed some of your input
[23:12] <poettone> yeah that is odd indeed
[23:13] <hggdh> but this is all bypasses, the issue still should be looked at, and the only way is to open a bug
[23:13] <bucky> I've been with precise since it just turned beta... maybe this was fixed along the way and I missed out on an update somehow
[23:14] <hggdh> bucky: IDK, I rarely watch a video (anywhere) on my machine. But I have been on Precise since it started...
[23:14] <poettone> agree with hggdh
[23:14] <poettone> I would r/r first though if you haven't
[23:14] <bucky> well, it's just me... I have difficulty with the bug reporting system and I guess it works for other people.... I know they tried to make it as simple as possible
[23:14] <poettone> check deps etc
[23:15] <poettone> I'm brand spanking new to it just an hour ago
[23:15] <bucky> haha
[23:15] <poettone> so I'm not even setup yet.. do I need launchpad or something?
[23:15] <yofel> bucky: what's your problem with ubuntu-bug?
[23:15] <poettone> I got my irc's setup
[23:15] <poettone> he's not have a problem with the channel he just needs to find out where to report a pulse audio issue he is having
[23:15] <bucky> I can't seem to get the report in the right place.. it took me to alsa and I don't even think it was for precise
[23:15] <yofel> poettone: you will need a launchpad account for any bugwork
[23:16] <poettone> oh I do.. ok
[23:16] <poettone> I thought that was one of my steps
[23:16] <poettone> :)
[23:16] <bucky> yep.. I had an old one that I forgot about... and changed my passwd
[23:16] <yofel> our bugtracker is part of launchpad after all
[23:16] <bucky> it's a nice system if you know how to use it... but I'm old and forgetful
[23:17] <yofel> bucky: you won't see 'precise' anywhere on the bug reporting form, only the package - and alsa was decided by the bug reporting system in your case
[23:17] <bucky> right
[23:17] <poettone> well, I admin about 200 rhel servers right now and when I found wubi I was filled with happiness
[23:17] <bucky> lol
[23:17] <bucky> I'll try again guys
[23:18] <poettone> now I want to be a triager for ubuntu.. what do you think of that , let out a big hip hip hooray!
[23:18] <bucky> hehehe
[23:18] <poettone> not on bucky's machine though, it might skip:)
[23:18] <bucky> I'm kind of glad it made me go through all that ondemand stuff because it is really working well now
[23:19] <bucky> the new kernel is really nice
[23:20] <poettone> I haven't had a chance to dive into it much but so far so good
[23:21] <poettone> off to setup a launchpad account..
[23:22] <poettone> I thought we would be using Jira or something for bugs;)
[23:25] <bucky> gotta go.. tnx guys
[23:25] <lifeless> we are using jira or something... Launchpad
[23:28] <poettone> yeah, I have used Jira for a few years now, it's ok
[23:28] <poettone> but I just got my LP account setup, which actually there is a bug in that process as well
[23:28] <poettone> when you get your first email, you expect a 6 digit code to be included but it's not
[23:29] <poettone> this has happened to me twice now in UbuntuOne and launchpad
[23:29] <yofel> poettone: feel free to file a bug against launchpad on launchpad https://bugs.launchpad.net/launchpad/+filebug
[23:29] <poettone> I reported the ubuntu one on the forum but now that launchpad just did it I might take it a step further
[23:29] <poettone> thanks Yofel