[09:19] <GunnarHj> mdke: Hi Matt, made an MP where I suggest that a couple of previous links that somehow 'slipped away' are reinserted: https://code.launchpad.net/~gunnarhj/ubuntu/precise/ubuntu-docs/missing-links/+merge/103121
[09:19] <GunnarHj> Do you agree that an early Precise SRU is a reasonable target?
[11:58] <PaddyLandau> Hello everyone.
[11:58] <PaddyLandau> I believe I should discuss documentation on this channel. I'm not at all accustomed to using Chats, so please forgive me if I step out of line.
[11:58] <PaddyLandau> Keith Burnett, over on Ubuntu Forums, has created a superb poster for Unity. Its target audience is those migrating from 10.04 to 12.04 (Unity), but in my opinion it would also be superb for people coming from Windows.
[11:58] <PaddyLandau> You can find the latest version (both PDF and ODP) here:
[11:58] <PaddyLandau> http://ubuntuforums.org/showthread.php?p=11869403#post11869403
[11:58] <PaddyLandau> In the true spirit of things, Keith has created this with an open license.
[11:58] <PaddyLandau> I believe that this should be part of the official 12.04 documentation, on the download page, to help newcomers to Unity.
[11:58] <PaddyLandau> What is your opinion?
[12:04] <dpm> hi PaddyLandau, I would recommend Keith or yourself to discuss it on the mailing list, as not all of the docs team members are currently online. You can reach them here:
[12:04] <dpm> https://wiki.ubuntu.com/DocumentationTeam/Contact
[12:04] <PaddyLandau> Thank you, dpm.
[12:05] <dpm> no worries :)
[12:05] <dpm> although I can anticipate some of the answers, I believe
[12:05] <dpm> first of all, this is awesome work :)
[12:06] <dpm> secondly, I believe it is too late in the cycle to include the poster in ubuntu-docs
[12:07] <dpm> and finally, Ubuntu is used by a very diverse community of users, who might or might not speak English, so I'd recommend setting up the poster for translations and work with the Ubuntu translations community to provide the translations to users
[12:14] <PaddyLandau> Sorry for the delay in replying, dpm. I was busy subscribing to the list you recommended. Keith doesn't have time to address translations, so is that something we "put out there" for people to do? Or should I discuss this on the mailing list?
[12:17] <Guest17744> dpm: Greek & Turkish work fine without overrides at help.ubuntu.com/12.04/ubuntu-help
[12:18] <jbicha_> oops, that was me ^
[12:19] <jbicha_> and I think Apache gets confused with .pl files being Perl scripts (similar for .ms and .gl)
[13:03] <dpm> hi jbicha_, sorry for the delay, I'm back
[13:05] <dpm> jbicha_, yes, I'm aware of apache getting confused, that's why I starting adding the overrides in the apache config. The questions were rather why it was necessary to do file renames if the overrided in the config were already in place?
[13:05] <dpm> oops, *started, not starting
[13:10] <jbicha_> dpm: what about Galician / gl? that works with my renaming but not on your site
[13:10] <jbicha_> you could trying adding that language code but in my testing that wasn't enough
[13:11] <dpm> I haven't tried all languages, I only added those people told me weren't working, I can try to add Galician too
[13:11] <jbicha_> Polish isn't a good choice because it's not really translated, I think some of the complaints you've had have been from languages that aren't translated
[13:14] <dpm> I remembered Polish and Turkish because they had the problems when setting up the translations for the browser default page back in the day
[13:15] <dpm> bbl, lunching now for real :)
[13:16] <jbicha_> the next step is seeing if we can do the same with translations for the serverguide
[15:53] <mhall119> bkerensa: do you know how much evaluation was done before we lost the sumo instance on canonistack?
[15:55]  * cprofitt waves
[15:55] <mhall119> welcome cprofitt
[15:55] <bkerensa> mhall119: not at all I think what needs to happen is for possibly see about getting a new instance up in Q and setting up some analytics and pushing for better feedback from doc team so we can get this moving a little faster
[15:55] <cprofitt> sorry did not realize your meeting was still going on
[15:55] <bkerensa> mhall119: part of the issue is limited active contributors on the team
[15:55] <mhall119> bkerensa: analytics?
[15:56] <bkerensa> cprofitt: I didnt even know it was a meeting :P
[15:56] <mhall119> cprofitt: no problem
[15:57] <bkerensa> jbicha: so in Q I guess we want to have another look at Sumo and potentially get it implemented to replace help.u.c
[16:05] <cprofitt> bodhi_zazen: ping -- sorry... moved discussion here
[16:06] <bodhi_zazen> oic
[16:06] <bkerensa> IRC should have a function like that /move topic #originalchan #newchan
[16:06] <bkerensa> :P
[16:06] <bodhi_zazen> mhall119: I've an off topic question for you later
[16:07] <bkerensa> mhall119: disregard its still to early for my brain :) caffeine is in progress
[16:07] <bodhi_zazen> forestpixie has been helping from forums, I just invited him here
[16:08] <bkerensa> bodhi_zazen: Does the FC have a wiki with a todo list of all the stuff they are looking to transition?
[16:08] <bodhi_zazen> yes
[16:08] <bodhi_zazen> we are trying to keep it brief, let me look
[16:09] <bodhi_zazen> https://wiki.ubuntu.com/DocumentationTeam/Wiki/Tasks/Forum/import
[16:10] <cprofitt> bkerensa: if the wiki moves from moin moin there may be a need to change a script that I know was developed.
[16:11] <bodhi_zazen> forestpixie has done much work, looking for his pages
[16:11] <bkerensa> cprofitt: has that been under discussion? All I knew was mhall119 wanted help going to Sumo? I personally would love to see wiki running something other than moin moin its being the bain of my existence due to its limited markup
[16:12] <cprofitt> perhaps I did not understand... what is Sumo?
[16:12] <mhall119> bodhi_zazen: we're still evaluating alternatives right now, so don't let us block you guys
[16:12] <mhall119> cprofitt: SUMO is a django app that runs support.mozilla.org
[16:12] <cprofitt> mhall119: cool.
[16:12] <mhall119> it's a knowledgebase app, translatable, reviewable, lots of nice to have features
[16:12] <bodhi_zazen> mhall119: thanks
[16:12] <cprofitt> I don't think either should block mhall119
[16:13] <cprofitt> I think we just need to make sure if we do transition that the Forums guys get some notice so they can tweak their process
[16:13] <cprofitt> and I have full faith you would keep them in the loop... you are awesome like that, bro!!
[16:14] <mhall119> definitely, we'll likely have something to convert moin to mediawiki (used by sumo) anyway, so if their stuff is already moved it'll get brought in with everything else
[16:14] <bkerensa> mhall119: it would be really amazing to not use moin for wiki though and to fix the ever present timeout issues that SSO presents :P
[16:14] <bkerensa> Yes
[16:14] <bkerensa> Mediawiki
[16:14] <mhall119> bkerensa: SSO timeouts?
[16:15] <bkerensa> mhall119: Uhh yeah :) have you never logged into wiki.ubuntu.com?
[16:15] <mhall119> I try to avoid it ;)
[16:15] <mhall119> seriously though, I didn't think the wiki problems were from SSO
[16:15] <bkerensa> yeah well if you use it weekly it can zap a good three or four minutes a week just in SSO timing out or other errors
[16:15] <bkerensa> mhall119: hmm well something is happening
[16:15] <bkerensa> half of my logins fail
[16:16] <mhall119> bkerensa: have you tried using the right password? :)
[16:16] <bkerensa> mhall119: I have Premium Lastpass and a YubiKey :P
[16:18] <mhall119> I have a yubikey, I should dig that out and activate it with SSO
[16:19]  * forestpiskie catches up
[16:20] <cprofitt> what is a yubikey?
[16:20] <bkerensa> mhall119: Yubikey gave our LoCo a bunch and LastPass matched Yubikey by giving us a 2 Year Premium Sub for each key
[16:20] <bkerensa> :D
[16:20] <forestpiskie> bodhi_zazen: that wiki page - the forum import one was recently cleansed - it had 2006 stuff on it
[16:21] <forestpiskie> also someone recently joined is getting together a list of forum threads we should be looking at
[16:21] <mhall119> bkerensa: cool, SSO supports yubikey for 2-factor auth now, I got one in Budapest last year when we were adding that feature
[16:22] <bkerensa> mhall119: but that has not rolled out to everyone has it? I thought the 2-auth is only internal for Canonical peeps
[16:23] <mhall119> bkerensa: it might be, I haven't been keeping up
[16:23] <mhall119> it's in django-openid-auth already though
[16:26] <forestpiskie> mhall119: if we are looking at automating the conversion of threads to moin at the moment is there any point if the wiki is going to change? given that the tool would need to be re-done - or is the move to Sumo - one of those it might happen things?
[16:27] <mhall119> forestpiskie: 1) we're still in the early-evaluation stage, we don't know if or when a change may happen and 2) if we do change we're going to need to import everything from moin anyway, so we'll get whatever you put there
[16:27] <mhall119> so, don't block on us, because it may not happen, and even if it does it shouldn't mean any more work for you
[16:27] <mhall119> and if it does cause more work for you, I'll be happy to help out with that
[16:28] <forestpiskie> 1 - ok understand that, 2 - if the guy is working on the tool atm then if it changes the tool will need to - but all offers of help gratefully accepted lol - unfortunately I'm one of those people in the world that thinks code is voodoo
[16:29] <forestpiskie> we won't block on anyone given the effort we've put in to get this far - a long road - one step at a time
[16:29] <mhall119> forestpiskie: I'll be sure to keep the forums team in the loop with whatever we're doing, and work to minimize the impact it has on you
[16:30] <forestpiskie> cool - thanks - if you can't get anyone else you can get me easy enough on the forum, often in #ubuntu-wiki as well
[16:39] <bodhi_zazen> thanks forestpiskie
[16:40] <forestpiskie> :)
[16:40] <bodhi_zazen> mhall119: do you have time for a quick PM ?
[16:47] <forestpiskie> mhall119: to be honest if anyone wants a contact for the forum's wiki team - then I'm good with that
[16:49] <forestpiskie> maybe a mail to the doc team m/list would be the best way to do it
[16:50] <bkerensa> mhall119: what project do we register a blueprint for uds-q?
[17:00] <bkerensa> mhall119: I put together a blueprint and proposed a meeting to put plans together for transitioning help.ubuntu.com to the Sumo platform and migrating the content
[17:00] <bkerensa> http://summit.ubuntu.com/uds-q/meeting/20393/transitioning-helpubuntucom-to-sumo/
[17:19] <mhall119> bodhi_zazen: PM anytime
[17:25] <jbicha> bkerensa: I just used Other for the ubuntu-docs session last UDS, community might work too