[04:08] hello! [04:08] Is U1's server still getting pwned by 12.04's release? I was trying to sync my pictures earlier, and I got 55 down in 6 hours... sound normal? [05:03] #ubuntu pointed me here. I need help with the Ubuntu One Music Store. http://askubuntu.com/questions/64039/how-do-i-manage-my-ubuntu-one-music-store-account-specifically-change-my-email [05:30] ubuntu one, you and I are no longer on speaking terms. === yofel_ is now known as yofel [12:05] Hello! [12:06] there are anybody? [13:05] hello! [13:05] anybody still having ultra slow 36k style download speeds? [13:33] Roasted: hello [13:33] hello [13:34] Roasted: because of the release speeds hav been slower then normal [13:34] emgomeers are doing what they can to improve the situation [13:34] yeah, but 50 pictures in 6 hours? [13:34] yeah, its frusctrating [13:35] as long as it's normal, I'm okay with that [13:35] I just looked at it like, oh my gosh, I FUBAR'd something [15:40] all of my ubuntuone clients are failing to sync on fresh copies of 12.04, is this just sever stress from the new release?? [16:10] tizza10: if it's failing, maybe you found a bug. if it's just slow, it's probably due to the release and servers getting pounded. [16:13] dobey, it is changing from file sync in progress to disabled without throwing out errors on both machines. [16:20] disabled, or disconnected? [16:21] Oh, the sync deamon logs have a lot of sever hash =.failure.... try again type messages [16:21] disabled [16:21] in the control panel? [16:22] in the control panel it says disabled [16:23] what locale are you using? [16:24] though all the TRY_AGAIN messages in the log could be a result of server load as well [16:25] locale? [16:25] language [16:25] for the user interface [16:25] english UK [16:26] It says File Sync is disabled on one machine [16:26] hmm [16:27] and File Sync is Disconnected in another [16:27] But that changes to File Sync in Progress with out my intervention [16:29] right, the connection probably got dropped there [16:29] on the one that says disabled, is ubuntuone-syncdaemon running? [16:31] ubuntu-one syncd? Yes [16:31] can you open a terminal and run "u1sdtool -q && u1sdtool -c" please? [16:34] Done, the control center has changed to File sync in progress [16:39] dobey, I have to go. Will pick up later if your about? === m_conley_away is now known as m_conley [19:03] Running Ubuntu 12.04. Ubuntu One won't finishing syncing. The notification keeps popping up saying that it's syncing a number of files. [19:06] "X and 199" other files? [19:10] Yes dobey [19:11] cc11rocks: it is syncing, but there is a bug you're hitting. if you have more than 200 files to transfer, you will keep seeing that notification until there are less than 200 files left to transfer [19:11] but the files are synchronizing just fine [19:20] So they are all there? [19:20] Is there any way to get rid of the bug? [19:26] you can disable notifications in the control panel [19:30] Okay, thanks === m_conley is now known as m_conley_away [21:02] is there any chance U1MS will ever gain a reasonable selection of music? [21:04] appart from the fact my prefered payment solution has been broken all the time (despite a bug report from an U1 manager filed even before the U1MS official release...) [21:06] currently U1MS seems to be a joke/mess (depending on which PoV you look at it) [21:26] JanC: the world store is unlikely to get a "reasonable selection," thanks to the wonderful record companies. are you in a country which gets the world store? [21:26] dobey: I'm in Belgium, so that's the European store, I guess [21:27] even then, Canonical should try to fix his [21:29] dobey: think about it this way: currently Belgian Ubuntu users have about 5% chance to find Belgian artists in that store it seems [21:30] JanC: are they available on http://fr-be.7digital.com/ at all? [21:31] remember most people in Belgium don't speak French... ;) [21:31] but I'll checkj [21:31] well, nl-be.7digital.com then [21:32] for the other half [21:32] or en-be if that works, though i doubt it does [21:33] dobey: seems like that (at least some of) music *is* available on those sites [21:34] so this is really a U1MS issue? [21:35] well, we are working on a way of getting some more region-specific stores on-line; hopefully all of them [21:35] dobey: oh thats good to hear [21:35] dobey: always find it annoying when in ireland I want to buy a tune and have to wait till I go back to UK in most cases to buy it [21:36] even for some irish stuff which is most annoying [21:36] but be glad you're not stuck on the world store :) [21:36] czajkowski: why is that? [21:37] dobey: I know at xmas time I wanted to buy music for godaughter as we were going for a drive and I couldnt as the musi wasnt available to buy in that country, 2 days later tried it in the UK and no problem [21:37] was told different stores. [21:38] czajkowski: well, adding more stores won't solve that problem, if IE already has a separate store. [21:39] one of the artist I've been using to research this is Selah Sue: https://en.wikipedia.org/wiki/Selah_Sue [21:40] JanC: and what preferred payment solution are you talking about? [21:40] dobey: Maestro [21:41] dobey: it only supports UK Maestro, and leaves others with a form that doesn't work... [21:41] czajkowski: or is .ie going to the world or EU store? [21:42] dobey: https://bugs.launchpad.net/ubuntuone-music-store/+bug/632890 ;) [21:42] Ubuntu bug 632890 in ubuntuone-music-store "Payment problems using Maestro Card" [Undecided,Confirmed] [21:43] JanC: ah. i suppose that is a 7d problem. does it have the same problem on http://nl-be.7digital.com/ ? [21:44] dobey: I never tried to buy music there [21:45] but I doubt it would work ;) [21:45] JanC: are you currently paying for extra storage or streaming on U1 with maestro? [21:45] no [21:46] why would I need extra storage at all? :P [21:46] maybe you want to have your existing music, or videos, or photos, or who knows whatever else, synced via u1 [21:47] I have my own VPS with 180 GiB of disk space [21:48] which costs me 15 € / month [21:48] so really why would I bother ;) [21:49] but I'm interested in buying music some time in the future [21:49] to provide a useful data point about whether the card works through that payment system or not. [21:50] dobey: it works when I pay inside SEPA [21:50] also, have you tried purchasing a song on u1ms, and just ignoring the from and 3 digit security code fields? [21:50] i have no idea what SEPA is [21:51] dobey: I did in the past, haven't tried recently [21:52] dobey: the point is that in the past this was some UK proprietary variant of Maestro [21:52] so unless there was some change there, it's unlikely to work [21:52] well i don't know if there was a change there or not [21:52] SEPA = http://en.wikipedia.org/wiki/Single_Euro_Payments_Area [21:52] i'm not in europe, i don't have any maestro cards :) [21:53] basically, it's like a money transfer [21:53] and i can't say if it will work when it does change in the future [21:53] and free or very cheap [21:53] yes i know how debit cards work [21:54] how the basic premise of the maestro card works is not relevant though. [21:55] JanC: have you bought anything on the ubuntu store recently? [21:55] no [21:56] I guess I could try a test buy on U1MS some day [21:57] 1 of the suggestions I might make: there are online payment brokers that actually *do* support all sorts international payment systems [21:58] of course they are a bit more expensive than what is used now... ;) [21:59] but I don't care about that if they actually work :P [22:00] well it's the weekend. and i have other things to do. so bye :)d [22:01] dobey: right, but I think some discussion about U1MS future is really needed [22:01] because currently it's actually listed as a disadvantage for Ubuntu [22:01] (at least outside the UK & the US) [22:02] see czajkowski's experiences also [22:07] dobey: and of course the payment issue is completely unrelated to the unavailability of music issue ;) [22:08] I mean, if 7d has the music, it should be available in U1MS too, at least [22:08] (even if 7D lags behand already...) [22:08] ehind [22:08] *behind* [22:14] I think Canonical should turn U1MS into a universal music store for everybody who doesn't have or wants access to iTMS [22:15] either with or without the help of 7D [22:16] but the current approach is really doing more harm than anything else... :-/ [22:19] actually, looking further in 7D, they seem to have lots of Belgian artists that aren't available in the U1MS [22:20] albums like this: http://nl-be.7digital.com/artist/sarah-ferri/release/ferritales [22:23] you really want this in the U1MS right now, because now is when it gets promoted on national radio etc. [22:24] * JanC doubts anybody at UbuntuOne really understands the music market... :-( [22:32] JanC: i don't think you understand what it takes to build a music store. if it were trivial, we'd have done it already. so relax. we are working on making it better.