| IdleOne | cyphermox: is the canonical commercial support is available for xubuntu installations as well, or if it is limited to the base ubuntu only? | 21:42 |
|---|---|---|
| cyphermox | well, technically the only thing we do support is Ubuntu, but yeah, since the base is pretty much all the same there should be no issues | 21:44 |
| cyphermox | as soon as you get to applications though, things will stop being supported, since Xubuntu basically ships none of the same desktop apps as Ubuntu | 21:44 |
| cyphermox | knome: hey | 21:45 |
| knome | hay | 21:45 |
| IdleOne | cyphermox: knome is the xubuntu lead | 21:45 |
| cyphermox | yes :) | 21:45 |
| knome | http://www.ubuntu.com/business/services/overview <- is what i'm referring to | 21:45 |
| IdleOne | can you explain and answer any Q's :) | 21:45 |
| knome | is it sensible to link to that from the xubuntu website? | 21:46 |
| cyphermox | knome: I wouldn't say yes straight out | 21:46 |
| Ankman | heh | 21:46 |
| cyphermox | knome: can I ask the support people tomorrow and get back to you about it? | 21:46 |
| knome | cyphermox, sure. :) | 21:46 |
| knome | i'm not saying we're linking huge amount of traffic, but if we did forward even one serious customer, it would be kind of sad if they said "no"... | 21:47 |
| IdleOne | cyphermox: maybe would be a good idea to find out about the other flavors also and let all the team leads know. | 21:47 |
| knome | ubuntu would actually need a flavor-cooperation mailing list | 21:48 |
| knome | no, not ubuntu-devel, or anything that is used to anything else except sending messages that *definitely* need to reach every flavor | 21:49 |
| IdleOne | well, yeah. You did bring up an interesting question and yeah it would be sad if a serious commercial customer gets refused because of choice of flavor. | 21:49 |
| knome | i wouldn't want to tell "they can support the core, but not the DE" either... so it's either yes or no :) | 21:50 |
| knome | has to be :) | 21:50 |
| knome | i don't even know where this section on our website dates back to, but i'm sure that's old. | 21:50 |
| IdleOne | I'm sure cyphermox will get all the info needed. | 21:51 |
| knome | yeah | 21:51 |
| knome | generally, what do you think of the flavor-cooperation list idea? | 21:51 |
| IdleOne | it is a good idea I think, more cooperation is always good. | 21:52 |
| knome | okay, i will see if we can push it forward :) | 21:52 |
| knome | cyphermox, i'll be around #xubuntu*, #xubuntu-devel is probably the best :) | 21:56 |
| * knome will leave this channel now | 21:57 | |
| knome | cheers! | 21:57 |
| moustafa | cyphermox, ping | 22:01 |
| cyphermox | moustafa: pong | 22:04 |
| cyphermox | so, miscommunication | 22:05 |
| moustafa | cyphermox, Quelqu'un avait une quetion? | 22:05 |
| cyphermox | basically, knome wants to know whether xubuntu is supported by the Canonical support offerings, considering the base OS is pretty much the same | 22:05 |
| cyphermox | so my initial answer is I guess the kernel and plumbing are supported, but once you get to the desktop we can't support that | 22:05 |
| moustafa | cyphermox, That's pretty much it. Ubuntu itself is supported, but not its derivatives. | 22:06 |
| moustafa | It's essentially a question of 'how sane can we keep the support team' :) | 22:06 |
| cyphermox | bah | 22:07 |
| moustafa | cyphermox, right. Anywho, I'm off for the day | 22:08 |
| moustafa | Cheers | 22:08 |
| cyphermox | ciao | 22:08 |
| cyphermox | ugh, down to 9 users, earlier this year we got to about 21 regulars :/ | 22:09 |
| IdleOne | we can get a few bots in here if you want :P | 22:20 |
| cyphermox | nah, no need ;) | 22:49 |
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