[21:42] cyphermox: is the canonical commercial support is available for xubuntu installations as well, or if it is limited to the base ubuntu only? [21:44] well, technically the only thing we do support is Ubuntu, but yeah, since the base is pretty much all the same there should be no issues [21:44] as soon as you get to applications though, things will stop being supported, since Xubuntu basically ships none of the same desktop apps as Ubuntu [21:45] knome: hey [21:45] hay [21:45] cyphermox: knome is the xubuntu lead [21:45] yes :) [21:45] http://www.ubuntu.com/business/services/overview <- is what i'm referring to [21:45] can you explain and answer any Q's :) [21:46] is it sensible to link to that from the xubuntu website? [21:46] knome: I wouldn't say yes straight out [21:46] heh [21:46] knome: can I ask the support people tomorrow and get back to you about it? [21:46] cyphermox, sure. :) [21:47] i'm not saying we're linking huge amount of traffic, but if we did forward even one serious customer, it would be kind of sad if they said "no"... [21:47] cyphermox: maybe would be a good idea to find out about the other flavors also and let all the team leads know. [21:48] ubuntu would actually need a flavor-cooperation mailing list [21:49] no, not ubuntu-devel, or anything that is used to anything else except sending messages that *definitely* need to reach every flavor [21:49] well, yeah. You did bring up an interesting question and yeah it would be sad if a serious commercial customer gets refused because of choice of flavor. [21:50] i wouldn't want to tell "they can support the core, but not the DE" either... so it's either yes or no :) [21:50] has to be :) [21:50] i don't even know where this section on our website dates back to, but i'm sure that's old. [21:51] I'm sure cyphermox will get all the info needed. [21:51] yeah [21:51] generally, what do you think of the flavor-cooperation list idea? [21:52] it is a good idea I think, more cooperation is always good. [21:52] okay, i will see if we can push it forward :) [21:56] cyphermox, i'll be around #xubuntu*, #xubuntu-devel is probably the best :) [21:57] * knome will leave this channel now [21:57] cheers! [22:01] cyphermox, ping [22:04] moustafa: pong [22:05] so, miscommunication [22:05] cyphermox, Quelqu'un avait une quetion? [22:05] basically, knome wants to know whether xubuntu is supported by the Canonical support offerings, considering the base OS is pretty much the same [22:05] so my initial answer is I guess the kernel and plumbing are supported, but once you get to the desktop we can't support that [22:06] cyphermox, That's pretty much it. Ubuntu itself is supported, but not its derivatives. [22:06] It's essentially a question of 'how sane can we keep the support team' :) [22:07] bah [22:08] cyphermox, right. Anywho, I'm off for the day [22:08] Cheers [22:08] ciao [22:09] ugh, down to 9 users, earlier this year we got to about 21 regulars :/ [22:20] we can get a few bots in here if you want :P [22:49] nah, no need ;)