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| eagles0513875_ | hey guys i am noticing a problem with https://help.ubuntu.com/12.04/serverguide/dovecot-server.html that it no longer works for the version of dovecot on 12.04 | 06:58 |
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| eagles0513875_ | those instructions are for the version in 10.04 | 06:58 |
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| eagles0513875 | hey guys | 15:29 |
| eagles0513875 | is anyone around that can push forward a rather urgently needed fix to the dovecot documentation | 15:30 |
| eagles0513875 | as the version is drastically different then the documentation is for | 15:30 |
| eagles0513875 | that version of the documentation you have for 12.04 works for the 10.04 version of dovecot which is 1.0.9 i believe and this is version 2.0.19 | 15:30 |
| eagles0513875 | hey ikonia i found a bug with the dovecot documentation seems like the version in the server guide for 12.04 is for an older version of dovecot which is in 10.04 | 16:21 |
| ikonia | eagles0513875: yes, you told me this the other day and I told you to log a bug | 16:23 |
| ikonia | have you logged a bug yet ? | 16:23 |
| eagles0513875 | ya i logged a bug | 16:23 |
| ikonia | ok, so what do you want to happen now ? | 16:24 |
| eagles0513875 | any chance that someone can possibly confirm it for me? what is the exact procedure for bugs in teh docs? | 16:24 |
| ikonia | does it need confirming | 16:24 |
| ikonia | have you done an install and verified the docunmentation is the wrong version ? | 16:24 |
| eagles0513875 | yes i installed dovecot and i tried to find the part where you specify what protocol you want to use in dovecot.conf and it doesnt exist | 16:25 |
| ikonia | whoaaaa | 16:25 |
| ikonia | that doesn't mean it's wrong | 16:25 |
| ikonia | that just means it's not in the default dovecot.conf | 16:25 |
| eagles0513875 | documentation is still wrong then | 16:25 |
| ikonia | why ? | 16:25 |
| ikonia | why is the documentation still wrong ? | 16:26 |
| eagles0513875 | shouldnt it tell me where else i should look to find that setting? | 16:26 |
| ikonia | no | 16:26 |
| ikonia | re-read what I said | 16:26 |
| ikonia | it doesn't mean the parameter is wrong/invalid, it could be as simple as it's just not in the default config file, meaning you have to add it | 16:26 |
| ikonia | eg: if there is an option called "enable_dovecot=yes/no" and the default is "yes" it's quite common to not put that option in the config file as so few people will want "no" | 16:27 |
| ikonia | and those who do want "no" will know how to research it/add it | 16:27 |
| ikonia | (just for example) | 16:27 |
| ikonia | look at the apache config, that's missing tons of options as you only add the ones you want | 16:28 |
| ikonia | have you actually checked if that option is still valid in the 12.04 package ? | 16:28 |
| eagles0513875 | yes | 16:28 |
| ikonia | and is it valid ? | 16:28 |
| eagles0513875 | its not in the configuration file | 16:28 |
| ikonia | that's not what I asked | 16:29 |
| ikonia | is that option still valid | 16:29 |
| eagles0513875 | and this is after i installed dovecot-imapd package | 16:29 |
| eagles0513875 | valid as in does it still apply to the package available in 12.04 | 16:29 |
| ikonia | that's not what I asked | 16:29 |
| ikonia | please respond to the questions I asked | 16:29 |
| ikonia | eagles0513875: correct, does the option in the documentation still work in the 12.04 | 16:29 |
| eagles0513875 | no it does not | 16:29 |
| eagles0513875 | but i can confirm that it does in 10.04 though | 16:29 |
| ikonia | what happens ? does it ignore the option | 16:29 |
| ikonia | does it error ? | 16:30 |
| eagles0513875 | the protocols option in teh configuration file is non existent | 16:30 |
| ikonia | are you reading what I'm saying | 16:30 |
| ikonia | ? | 16:30 |
| ikonia | have you ADDED the option | 16:30 |
| eagles0513875 | no i havent but i shall try that now | 16:30 |
| ikonia | just because it's not in the config file by default | 16:30 |
| ikonia | doesn't mean it's not valid the right option | 16:30 |
| ikonia | I've just given you a 5 line example of this | 16:30 |
| ikonia | and you're still not reading it | 16:30 |
| eagles0513875 | ok | 16:31 |
| ikonia | add it and see if it's a valid option/the correct way to set the parameter | 16:32 |
| ikonia | eagles0513875: what's the bug number ? | 16:34 |
| eagles0513875 | bug 996383 | 16:34 |
| ubot2 | Launchpad bug 996383 in ubuntu-docs "ubuntu 12.04 dovecot documentation is not compatible with the version in precise" [Undecided,New] https://launchpad.net/bugs/996383 | 16:34 |
| ikonia | right, so test it now and lets either update this bug properly, or close it as the detail/description in that bug is poor | 16:35 |
| ikonia | eagles0513875: got to focus on details more, that bug is really bad and just a waste of time/effort | 16:36 |
| ikonia | lets get this done | 16:37 |
| eagles0513875 | ok | 16:37 |
| eagles0513875 | ikonia: there seems to be this which replaces that line # Enable installed protocols !include_try /usr/share/dovecot/protocols.d/*.protocol not sure of its purpose or what it does | 16:39 |
| eagles0513875 | question is what protocols are installed | 16:40 |
| ikonia | again - not what I asked | 16:40 |
| ikonia | does the option/setting in the documentation work in the 12.04 package ? | 16:40 |
| ikonia | please focus on what's being done here | 16:40 |
| eagles0513875 | added the line and restarted to see if it would give any errors but it does not so far | 16:43 |
| ikonia | eagles0513875: does it do what you expected ? | 16:44 |
| eagles0513875 | ok next step in regards to maildir wasnt in there either but added the line and nothing throwing out errors on server restart | 16:44 |
| eagles0513875 | ikonia: have yet to test | 16:44 |
| eagles0513875 | still need to setup postfix | 16:44 |
| ikonia | ok, so I would close that bug for the mean time | 16:45 |
| eagles0513875 | ok so its workign seeing as i can tell net into imaps | 16:45 |
| ikonia | mark it as invalid, test it get ALL the info you can rather than 2 lines of text, and then if there is a problem log a clean bug | 16:45 |
| eagles0513875 | ok | 16:45 |
| ikonia | lets not waste peoples time with no-valid bugs | 16:45 |
| ikonia | mark it as invalid, close it, and test | 16:45 |
| ikonia | if it works, you know the documentation is fine | 16:46 |
| ikonia | if it doesn't work, is it the documentation or the package that's at fault | 16:46 |
| ikonia | log a bug to the right component with much much much better and more information | 16:46 |
| ikonia | clear ? | 16:46 |
| eagles0513875 | correct | 16:50 |
| eagles0513875 | what if there are minor issues cuz the docs say to modify those entries shouldnt it say in 12.04 that it should add them | 16:50 |
| ikonia | no | 16:50 |
| ikonia | you're setting up a mail server a certain level of ability is expected, eg: the ability to add a parameter if it's not there and rely on "cut and paste" appraoch | 16:51 |
| ikonia | approach | 16:51 |
| eagles0513875 | ok | 16:51 |
| ikonia | do some good testing and see if there are any holes in the documentation that are actually valid, and then consider logging a bug if there is | 16:52 |
| ikonia | but if you do need to log a bug, get some great detail in | 16:52 |
| eagles0513875 | ok | 16:52 |
| ikonia | the last one was just a waste of time (and that's not a complaint - but just an honest feedback) | 16:52 |
| eagles0513875 | i know it wasnt a complaint :) just was getting anxious i have my friend who really wants his new mail server online | 16:53 |
| ikonia | that doesn't mean log a sloppy bug, if anything it will slow down the process | 16:57 |
| eagles0513875 | understood | 16:57 |
| eagles0513875 | i have another bug to file against 12.10 plasma netbook shell which is really annoying it seems a thread is crashing in libthread_d what exactly does that lib do? | 16:58 |
| ikonia | no idea without research | 16:58 |
| eagles0513875 | agreed would you mind if i paste you the back trace? im not sure if its valid i have all the dbg packages installed but not sure what is the issue. and the bug crasher when i hit report bug wants me to file the bug on bugs.kde.org | 16:59 |
| ikonia | not really relevent to this channel | 17:00 |
| eagles0513875 | ok will take it to +1 | 17:00 |
| ikonia | we've probably strayed a bit too far in here as it is | 17:00 |
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