/srv/irclogs.ubuntu.com/2012/05/15/#launchpad.txt

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slangasekhi, I'm suddenly getting timeout errors trying to load https://bugs.launchpad.net/ubuntu/+source/update-notifier02:53
slangasekthose sorts of URLs have never had problems before - has something gone wrong?02:54
slangasek(Error ID: OOPS-590b715f28bec743ec26102fd7332d21)02:54
ubot5https://lp-oops.canonical.com/oops.py/?oopsid=590b715f28bec743ec26102fd7332d2102:54
EvilResistanceconfirmed on my end, (Error ID: OOPS-8fe1144b294f966bdd75b4401dcdf6b5)02:59
ubot5https://lp-oops.canonical.com/oops.py/?oopsid=8fe1144b294f966bdd75b4401dcdf6b502:59
slangasekescalated internally with the Canonical LP team03:21
EvilResistancethe timeouts seem to be global on bugs for packages, and for package pages03:21
slangasekthe source of the problem has been identified; not sure how long it'll take to roll out the fix but it's being worked on03:22
EvilResistancefor example, https://launchpad.net/ubuntu/+source/znc/03:22
EvilResistanceslangasek:  good, i hope they realize its not isolated to just bugs.launchpad03:22
StevenKYes, thank you.03:23
slangasekEvilResistance: the fix has been deployed03:49
EvilResistanceslangasek:  that was fast :)03:49
slangasekit was a rather critical problem03:49
slangasek(and the ops were generally unhappy that it took as long as it did ;)03:49
wgrantSufficiently unhappy that I might accidentally rewrite the deployment tool tomorrow :)03:50
thumperwgrant: juju deploy launchpad04:19
nigelbhaha04:24
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mdeslaurDear launchpad: Please give me a date instead of writing "27 weeks ago". I've never had a kid, I don't know how to calculate time by counting weeks. kthx12:31
wgrantmdeslaur: You can get a date by hovering over it, FWIW.12:31
mdeslauroh geez, /me goes to try12:31
mdeslaurhrm, not where I'm looking I can't12:32
wgrantAlthough that sounds like it might not be using our usual datetime formatter.12:32
wgrantWhere is hits?12:32
wgrantthis12:32
mdeslaurpackage pages: https://launchpad.net/ubuntu/+source/quagga12:32
mdeslaur"132 weeks ago" makes my head explode :)12:33
wgrant            <span tal:replace="row/published_since/fmt:approximateduration"/>12:33
wgrantIt should be fmt:datetime instead12:33
wgrantfmt:approximateduration is for build times and similar short durations :/12:33
wgrantCould you file a bug?12:33
mdeslaurwgrant: sure, one sec12:34
gesermdeslaur: would you prefer "3 releases ago" instead? :)12:34
mdeslaurgeser: hehe, not really :)12:34
mdeslaurwgrant: LP: #99966212:37
* mdeslaur pokes bugbot12:37
mdeslaurbug 99966212:37
ubot5Launchpad bug 999662 in Launchpad itself "Package information pages shouldn't display dates as a count of weeks" [Undecided,New] https://launchpad.net/bugs/99966212:37
wgrantmdeslaur: Thanks.12:38
mdeslaurwgrant: thanks!12:38
wgrantMight fix that tomorrow.12:38
wgrantGiven it's so trivial.12:38
* mdeslaur hugs wgrant12:38
nigelb9/ws 3412:43
nigelbgrr12:43
cjohnstonwgrant: bug #881019  -  is there a better solution than what Ricardo suggested?13:03
ubot5Launchpad bug 881019 in Launchpad itself "Lp login is broken after account merge" [Critical,Triaged] https://launchpad.net/bugs/88101913:03
wgrantcjohnston: Well, the ideal solution is that people would stop creating several accounts each :/13:10
cjohnstonI'm not sure how to fix that social problem ;-)13:11
wgrantcjohnston: The next best thing is to do what I said in comment #15.13:11
wgrantRicardo's suggestion is not practical nor safe.13:11
wgrantMerging SSO accounts is a lossy operation that may lock the user out of some of their accounts -- it's not something that can be done implicitly.13:12
cjohnstonic13:13
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tgm4883Is there somewhere we can see the load on the build servers? (eg. how many things are waiting to be built?)16:43
tgm4883We had to turn off our daily builds last week due to the load, just wondering if it's back to normal so we can turn it back on16:43
knomeanybody familiar with the team membership moderation stuff in launchpad? i'm wondering if i can set a message for those who are trying to join a team - before they click "join" - or if one could set some period after which users would be automatically rejected if not accepted before or so16:45
knomeif not, are things like that under planning?16:46
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dobeytgm4883: "our daily builds" == what exactly?17:03
tgm4883dobey, Mythbuntu daily builds of MythTV17:04
tgm4883packages17:04
dobeyoh. do those take exceptionally long to build or something?17:04
dobeythere was another project which had daily builds running, which would often take over a day to build, and that would have disturbed the buildds, for sure17:05
tgm4883dobey, not really, the issue is when the build servers are overloaded, i386 wasn't starting until about 9 hours after amd64 had finished17:05
tgm4883that's an issue for us, as there is a single arch independent package that the amd64 installs depends on17:06
tgm4883technically it's not a large issue, but users get confused when things get "held back"17:06
tgm4883since it's a daily build, we've also noticed in the past that occasionally it would be > 24 to start the build from upload, and we'd have a new upload before the old build even started17:07
dobeyright17:08
gesertgm4883: you can see the build status (and queue length) on https://launchpad.net/builders17:17
tgm4883geser, thanks, good to know.  Does 159 jobs (57 minutes) mean the time before a new upload starts building is 57 minutes?17:19
tgm4883I'm assuming yes17:20
gesertgm4883: no, it's around 57 min (depends on how good the guess it) till all packages got build17:21
tgm4883ah17:21
tgm4883still, thats a good enough estimate for us to start building again17:22
tgm4883thanks geser17:22
psusilp emailed me about a new bug #999790, but it appears not to exist, what gives?18:36
ubot5Error: Launchpad bug 999790 could not be found18:36
highvoltagemight be marked as private?18:38
psusiI can see private bugs and it didn't indicate that in the email... looks like the same user filed several bugs about failed upgrades due to dependency problems today and most of them seem to have been deleted, which I didn't think was possible18:40
maxbI don't believe they can be, but perhaps someone made them private outside the scope of your permissions?18:40
psusiis there such a thing?  could an lp admin check?18:41
dobeyif a bug was filed, and you can't see it, then it is private and you don't yet have permissions to see it. crash reports are a common thing which fits into this scenario, as they are private to only apport until it retraces them18:41
psusiI can see those18:42
maxbIIUC, private bugs are visible only to subscribers. So yes, it's quite easy for a bug to be private but not visible even if you have a role in the project18:42
psusiI often see the pending retrace bugs with the private flag18:42
psusiunless there are two different versions of private?18:43
maxbYes, but that's only one possible kind of private bug. I believe there's a dedicated team subscribed to private crash bugs18:43
maxbhttps://launchpad.net/~ubuntu-crashes-universe18:44
psusiI'm an indirect member18:45
TrollinPenguinAHAHHAHA maxb18:45
maxbThat was quite random18:45
psusilooks like that group is a member of bugcountrol which I'm a member of... which I guess explains why I can normally see the private reports18:46
psusiso unless there's some super dooper double secret, I think something's gone wrong with lp18:46
dobeyi don't think anything has gone wrong with lp18:47
maxbWell it's possible, of course, but seems much more likely the bug has just been made private18:48
psusithen why does it say these bugs don't exist?18:48
dobeywell, abnormally wrong, anyway :)18:48
dobeybecause they are private18:48
maxbIt doesn't say they don't exist18:48
psusibeing marked private doesn't explain that since I have access to see the private bugs...18:48
maxbIt says they don't exist or are private18:48
maxbpsusi: You do not have access to see private bugs18:48
dobeypsusi: you do not have access to see all private bugs18:49
dobeypsusi: you have permissions to see private bugs which you have permissions to see. nothing more.18:49
maxbpsusi: You have access to see private bugs to which you are directly or indirectly subscribed (just as everyone does)18:49
psusiyes... well, I'm subscribed, why do you think I got the email?18:49
maxbYou happen to be a member of a team which lets you see one particular common kind of private bug18:49
maxbI'd guess someone unsubscribed the team18:49
psusiwouldn't I get an email saying they unsubscribed/reassigned/flagged private?18:50
maxbI'm unsure of that detail18:50
psusiI normally do...18:50
maxbIn the specific case of bugs, it would be better if LP wasn't quite so cagey about revealing the existence of private identifiers - since the identifiers are a trivial sequence18:51
psusithe only way I can see for me to have lost access to it is for someone to have flagged it private, and also changed the package it was assigned to... neither of which would make sense since there isn't anything sensetive about the bug, and I should have gotten an email about the change.  rather than engage in conjecture, it would be helpful if an admin could actually take a look.18:55
mounirbI have a project that I have subscribed a group to see the bugs. The bugs are private. Do we have to subscribe the group to each bug we open? We need the bugs to remain private, the subscription to the bugs at the project level is not working, is this correct for private bugs?19:37
maxbI don't think project/package level bug subscriptions have any influence on private bug access19:40
mounirbmaxb: you probably right. This is what I see. I wanted to make sure this is the case.  If that is true, then for each private bug, we have to subscribe the group specificaly.19:42
maxbEach project can have a team in the "bug supervisor" role. I *think* the bug supervisor probably gets automatically subscribed to a project's private bugs19:44
maxbThough I'm not 100% sure of that19:45
mounirbmaxb: are you suggesting to subscribe the team as the supervisor?20:02
mounirbmaxb; I mean subscribe the group to be the supervisor?20:02
maxbI'm suggesting it might work20:03
maxbBut you probably want to test or seek more knowledgeable advice20:03
mounirbmaxb: ok will try it - thank you20:30
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wgrantpsusi: You won't generally get an email when you lose access, because you no longer have access.20:45
wgrantmounirb: Is this a proprietary project with a commercial subscription?20:45
mounirbwgrant no20:46
mounirbwgrant: it is a project that we want to keep the development closed for a while with access to specific people20:47
jkyleafternoon20:47
wgrantmounirb: That requires a commercial subscription.20:47
wgrantmounirb: Only public open source projects can use Launchpad without a commercial subscription.20:48
wgrantProjects with commercial subscriptions can be configured to automatically make all their bugs private, and subscribe the bug supervisor team so they can see them.20:50
jkyleI need ti import a openpgp key into launchpad to sign code of conduct agreement. The instructions describe how to do so using an ubuntu gui. I'm OSX or have access to some virtual machines with unbuntu, no gui. anyone have a less ubuntu+gui centric reference for this process? Also, it's unclear if this is only intended for ubuntu os?20:50
mounirbwgrant - it is open source project, we want the development to mature a little before we open it20:50
wgrantThat doesn't sound too open source right now.20:51
* jkyle thinks he found a cli tut20:52
wgrantjkyle: https://help.launchpad.net/YourAccount/ImportingYourPGPKey#Using_GPG_to_manage_OpenPGP_keys20:52
jkylewgrant: yep, that's the one I found :)20:54
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thopiekarhi :) I found spam in this bug report: https://bugs.launchpad.net/ubuntu/+source/compiz-fusion-plugins-main/+bug/18368521:08
ubot5Ubuntu bug 183685 in compiz-fusion-plugins-main (Ubuntu) "compiz.real crashed with SIGSEGV" [Medium,Fix released]21:08
thopiekarsee the last comments21:08
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jkylewoot, encrypted mail. couldn't figure out how to do it in outlook, got it goign on mail.app pretty easily21:12
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