/srv/irclogs.ubuntu.com/2012/07/02/#ubuntu-bugs.txt

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bent-stack(not sure if this is the correct channel) - anyone know how to find Ubuntu Desktop Daily builds that are running Xserver - for gui re-testing - it seems some are not : for instance (natty) ap-southeast-1 32-bit ebs ami-72084920 ec2-run-instances ami-72084920 --instance-type t1.micro --region ap-southeast-104:54
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seb128is anyone using chromium on precise and could help to verify the SRU on bug #992352 so it can move to -updates?10:03
ubot2Launchpad bug 992352 in chromium-browser "Please update to 18.0.1025.168" [Medium,Fix committed] https://launchpad.net/bugs/99235210:03
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hjdI have a question about bug 1017055. Based on the error message at the end of DpkgTerminalLog.txt, missing "admin" group is a duplicate of bug 894311. I'm going to add a comment on that, but I don't know about the path issue. Just leave it open?18:34
ubot2Launchpad bug 1017055 in ruby-rvm "package ruby-rvm 1.6.9-0ubuntu2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2" [Undecided,New] https://launchpad.net/bugs/101705518:34
ubot2Launchpad bug 894311 in ruby-rvm "ruby-rvm's maintainer scripts expect the admin group to exist" [Medium,Fix committed] https://launchpad.net/bugs/89431118:34
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seb128is anyone using chromium on precise and could help to verify the SRU on bug #992352 so it can move to -updates?20:01
ubot2Launchpad bug 992352 in chromium-browser "Please update to 18.0.1025.168" [Medium,Fix committed] https://launchpad.net/bugs/99235220:01
Dr_WhoI'd like to nominate bug #1012861 for precise20:08
ubot2Launchpad bug 1012861 in libjpeg-turbo "ltj update to 1.2.1+svn853" [Undecided,In progress] https://launchpad.net/bugs/101286120:08
micahgDr_Who: we don't update libraries like that in the stable release usually20:09
Dr_Whommm,  yeah my first SRU taking care of libjpeg-turbo so apoligies that I'm not entirely clear on the process20:09
Dr_Whomicahg, I presume at least getting it pushed into q should be reasonably easy ?20:10
micahgyeah, that should be possible20:10
Dr_Whothat'd be a good first step20:10
Dr_Whois that a dput to revu or  ?20:11
Dr_Whopointers to RTFM would be great20:11
micahgDr_Who: first, ask infinity if he's working on it as he touched it last, then, you can attach a debdiff of the debian directory with a note to pull the new upstream (assuming there's a watch file)20:12
maprerii'm trying to triage the bug #1018676, but it isn't in english. i asked to translate it, and the committer post a comment. now, i'm italian so i can understant of what is write and i think that the comment aren't correlated. what will i do?20:28
ubot2Launchpad bug 1018676 in ubuntu "CUANDO INSTALO POR TERMINAL NO APAGA NI REINICIA EL EQUIPO SE CUELGA" [Undecided,Incomplete] https://launchpad.net/bugs/101867620:28
hggdhmapreri: answer in english. You can also use google translate to get the gist of non-english bugs21:14
hggdh(although I am not sure the OP's translation is better than the original...)21:16
maprerihggdh: sorry, but i tried to use google, but the translation don't help me. it is to much horrible -.-21:16
hggdhmapreri: yeah. It will be horrible because the original is confusing as well (not that I speak Spanish, but, still, I can read most of it)21:16
hggdhmapreri: comment #2 -- he restarts Ubuntu, and gets an apport pop-up stating Ubuntu had a problem21:17
hggdhand using uppercase does no help21:19
maprerihggdh: there is no more polite person in this world of users -.-21:21
maprerihggdh: i think in this bug there are 4 different problems21:22
hggdhI am completely confused by his issues. It *seems* he installed something via command-line (because Software Centre did not carry it), and his machine locked up; on restart also; then he goes on talking about other things21:23
hggdhyeah, I agree. I think this would first need someone speaking Spanish to chat with the OP so that we can find out what actually is going on21:24
maprerihggdh: in the first comment he speak about a printer and debian driver, I think21:24
hggdhmapreri: yes, but he states at the end of the comment he succeeded in installing them the second time21:24
hggdhso this is not an issue21:24
hggdhand then he is talking about another laptop (4G of RAM, ergo another one, his screenshots are on a laptop of 2G)21:25
maprerihggdh: and he reported an apport message21:27
hggdhmapreri: and completely disregarded it -- instead of using apport to keep on and report an issue.21:28
hggdhthere is a libreoffice 3.5.4 on precise-proposed, but I am not sure this was the one he installed21:29
micahgit would be nice to know if there's a regression in that as it's been marked as verified21:29
maprerihggdh: so, i'll write that his report talk about different problem, and that problem are report in a wrong way (linking the wiki page esplaining how to reporting a bug), the language problem,...21:29
maprerihggdh: and invaling the report?21:30
hggdhmicahg: it would indeed. But we will need a spanish-speaking person to follow it21:30
hggdhmapreri: no, do not close it invalid. This would not be a solution21:30
hggdhthe best would be to get someone that speaks spanish to follow up (perhaps an email to bugsquad asking for help). We need to understand what happened before acting21:31
maprerihggdh: so, only the message? or ask the spanish translator team to translate them?21:31
maprerii'll email to the bugsquad ml21:32
seb128hggdh, I don't have the context but an individual bug report doesn't seem to be worth all that work21:32
seb128hggdh, usually we just close bugs that are in wrong language or can't be read21:33
hggdhmapreri: not to translate, but to find out WHAT is the issue, and sort of show the OP what to do.21:33
hggdhseb128: yeah, I know. It is just hard for me to do it :-(21:33
hggdhit is an user, it needs help, so redirecting him would be better than closing21:34
seb128hggdh, what's the point to spend so much effort on an useless bugs when there are plenty of useful bugs ignored next to it?21:34
seb128hggdh, right, that's why we usually close those with a link to the answer tracker21:34
hggdhseb128: heh. You win ;-) mapreri, please close invalid with a link to answers.ubuntu.com (where he can talk about his issues in Spanish)21:35
maprerihggdh, seb128:so, email or not email? this is a horrible bug. full stop. i vote for marking it as invalid.21:35
hggdhto tell the truth, it sounds very much like a support request21:36
seb128I didn't read that specific bug, but we usually close any non english bug with a stock reply, just point the user to the answer tracker21:36
maprerihggdh: i never heard answers.ubuntu.com, and the link couse me a "could not locate remote server". did you intend askubuntu?21:39
seb128mapreri, answers.launchpad.net21:39
mapreriseb128: thx21:40
seb128yw21:40
hggdhduh, sorry21:42
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