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bent-stack | (not sure if this is the correct channel) - anyone know how to find Ubuntu Desktop Daily builds that are running Xserver - for gui re-testing - it seems some are not : for instance (natty) ap-southeast-1 32-bit ebs ami-72084920 ec2-run-instances ami-72084920 --instance-type t1.micro --region ap-southeast-1 | 04:54 |
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seb128 | is anyone using chromium on precise and could help to verify the SRU on bug #992352 so it can move to -updates? | 10:03 |
ubot2 | Launchpad bug 992352 in chromium-browser "Please update to 18.0.1025.168" [Medium,Fix committed] https://launchpad.net/bugs/992352 | 10:03 |
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hjd | I have a question about bug 1017055. Based on the error message at the end of DpkgTerminalLog.txt, missing "admin" group is a duplicate of bug 894311. I'm going to add a comment on that, but I don't know about the path issue. Just leave it open? | 18:34 |
ubot2 | Launchpad bug 1017055 in ruby-rvm "package ruby-rvm 1.6.9-0ubuntu2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2" [Undecided,New] https://launchpad.net/bugs/1017055 | 18:34 |
ubot2 | Launchpad bug 894311 in ruby-rvm "ruby-rvm's maintainer scripts expect the admin group to exist" [Medium,Fix committed] https://launchpad.net/bugs/894311 | 18:34 |
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seb128 | is anyone using chromium on precise and could help to verify the SRU on bug #992352 so it can move to -updates? | 20:01 |
ubot2 | Launchpad bug 992352 in chromium-browser "Please update to 18.0.1025.168" [Medium,Fix committed] https://launchpad.net/bugs/992352 | 20:01 |
Dr_Who | I'd like to nominate bug #1012861 for precise | 20:08 |
ubot2 | Launchpad bug 1012861 in libjpeg-turbo "ltj update to 1.2.1+svn853" [Undecided,In progress] https://launchpad.net/bugs/1012861 | 20:08 |
micahg | Dr_Who: we don't update libraries like that in the stable release usually | 20:09 |
Dr_Who | mmm, yeah my first SRU taking care of libjpeg-turbo so apoligies that I'm not entirely clear on the process | 20:09 |
Dr_Who | micahg, I presume at least getting it pushed into q should be reasonably easy ? | 20:10 |
micahg | yeah, that should be possible | 20:10 |
Dr_Who | that'd be a good first step | 20:10 |
Dr_Who | is that a dput to revu or ? | 20:11 |
Dr_Who | pointers to RTFM would be great | 20:11 |
micahg | Dr_Who: first, ask infinity if he's working on it as he touched it last, then, you can attach a debdiff of the debian directory with a note to pull the new upstream (assuming there's a watch file) | 20:12 |
mapreri | i'm trying to triage the bug #1018676, but it isn't in english. i asked to translate it, and the committer post a comment. now, i'm italian so i can understant of what is write and i think that the comment aren't correlated. what will i do? | 20:28 |
ubot2 | Launchpad bug 1018676 in ubuntu "CUANDO INSTALO POR TERMINAL NO APAGA NI REINICIA EL EQUIPO SE CUELGA" [Undecided,Incomplete] https://launchpad.net/bugs/1018676 | 20:28 |
hggdh | mapreri: answer in english. You can also use google translate to get the gist of non-english bugs | 21:14 |
hggdh | (although I am not sure the OP's translation is better than the original...) | 21:16 |
mapreri | hggdh: sorry, but i tried to use google, but the translation don't help me. it is to much horrible -.- | 21:16 |
hggdh | mapreri: yeah. It will be horrible because the original is confusing as well (not that I speak Spanish, but, still, I can read most of it) | 21:16 |
hggdh | mapreri: comment #2 -- he restarts Ubuntu, and gets an apport pop-up stating Ubuntu had a problem | 21:17 |
hggdh | and using uppercase does no help | 21:19 |
mapreri | hggdh: there is no more polite person in this world of users -.- | 21:21 |
mapreri | hggdh: i think in this bug there are 4 different problems | 21:22 |
hggdh | I am completely confused by his issues. It *seems* he installed something via command-line (because Software Centre did not carry it), and his machine locked up; on restart also; then he goes on talking about other things | 21:23 |
hggdh | yeah, I agree. I think this would first need someone speaking Spanish to chat with the OP so that we can find out what actually is going on | 21:24 |
mapreri | hggdh: in the first comment he speak about a printer and debian driver, I think | 21:24 |
hggdh | mapreri: yes, but he states at the end of the comment he succeeded in installing them the second time | 21:24 |
hggdh | so this is not an issue | 21:24 |
hggdh | and then he is talking about another laptop (4G of RAM, ergo another one, his screenshots are on a laptop of 2G) | 21:25 |
mapreri | hggdh: and he reported an apport message | 21:27 |
hggdh | mapreri: and completely disregarded it -- instead of using apport to keep on and report an issue. | 21:28 |
hggdh | there is a libreoffice 3.5.4 on precise-proposed, but I am not sure this was the one he installed | 21:29 |
micahg | it would be nice to know if there's a regression in that as it's been marked as verified | 21:29 |
mapreri | hggdh: so, i'll write that his report talk about different problem, and that problem are report in a wrong way (linking the wiki page esplaining how to reporting a bug), the language problem,... | 21:29 |
mapreri | hggdh: and invaling the report? | 21:30 |
hggdh | micahg: it would indeed. But we will need a spanish-speaking person to follow it | 21:30 |
hggdh | mapreri: no, do not close it invalid. This would not be a solution | 21:30 |
hggdh | the best would be to get someone that speaks spanish to follow up (perhaps an email to bugsquad asking for help). We need to understand what happened before acting | 21:31 |
mapreri | hggdh: so, only the message? or ask the spanish translator team to translate them? | 21:31 |
mapreri | i'll email to the bugsquad ml | 21:32 |
seb128 | hggdh, I don't have the context but an individual bug report doesn't seem to be worth all that work | 21:32 |
seb128 | hggdh, usually we just close bugs that are in wrong language or can't be read | 21:33 |
hggdh | mapreri: not to translate, but to find out WHAT is the issue, and sort of show the OP what to do. | 21:33 |
hggdh | seb128: yeah, I know. It is just hard for me to do it :-( | 21:33 |
hggdh | it is an user, it needs help, so redirecting him would be better than closing | 21:34 |
seb128 | hggdh, what's the point to spend so much effort on an useless bugs when there are plenty of useful bugs ignored next to it? | 21:34 |
seb128 | hggdh, right, that's why we usually close those with a link to the answer tracker | 21:34 |
hggdh | seb128: heh. You win ;-) mapreri, please close invalid with a link to answers.ubuntu.com (where he can talk about his issues in Spanish) | 21:35 |
mapreri | hggdh, seb128:so, email or not email? this is a horrible bug. full stop. i vote for marking it as invalid. | 21:35 |
hggdh | to tell the truth, it sounds very much like a support request | 21:36 |
seb128 | I didn't read that specific bug, but we usually close any non english bug with a stock reply, just point the user to the answer tracker | 21:36 |
mapreri | hggdh: i never heard answers.ubuntu.com, and the link couse me a "could not locate remote server". did you intend askubuntu? | 21:39 |
seb128 | mapreri, answers.launchpad.net | 21:39 |
mapreri | seb128: thx | 21:40 |
seb128 | yw | 21:40 |
hggdh | duh, sorry | 21:42 |
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