| czajkowski | ebel: they still want my password to access the email | 15:46 |
|---|---|---|
| czajkowski | mind boggling | 15:46 |
| ebel | haha | 15:46 |
| zmoylan | on the plus side its reassuring that they don't read your email normally :-) | 15:47 |
| ebel | czajkowski: http://www.dataprotection.ie/ViewDoc.asp?fn=/documents/responsibilities/3bii.htm&CatID=54&m=y this is what they would have to do. | 15:49 |
| ebel | (it's the obligations if you store data) | 15:49 |
| czajkowski | so now he has emailed back saying if I dont want to email him I can ring him | 15:49 |
| ebel | They almost certainly should not have your password at all. | 15:50 |
| ebel | Tell them that you do not want that person looking at your email. | 15:50 |
| czajkowski | issue is this | 15:51 |
| czajkowski | I send mail from my domain to --> x domain | 15:52 |
| czajkowski | x domain never ever gets my maik | 15:52 |
| czajkowski | x domain sends to my domain and I get it | 15:52 |
| czajkowski | they want to log in and see the issue | 15:52 |
| czajkowski | dont see why they need the email pwd | 15:52 |
| czajkowski | both domains and set up mail are on BK servers | 15:52 |
| czajkowski | davem: curse you for leaving | 15:52 |
| ebel | yeah they don't need your password for that | 15:56 |
| ebel | I suppose tech support can sometimes see very stupid complaints from people | 15:56 |
| ebel | so they probably just want to confirm that you're not being stupid | 15:57 |
| ebel | i.e. they want to check if the problem is between the keyboard and chair. | 15:57 |
| ebel | However, they should have access to their own mail server logs which should help them diagnose | 15:57 |
| ebel | though, who knows… | 15:57 |
| czajkowski | ebel: twtter works | 16:40 |
| czajkowski | bk are on it | 16:40 |
| ebel | Tis a shame that publically shaming often is effective... | 16:41 |
| czajkowski | nods | 16:43 |
| davem | czajkowski: :p | 18:12 |
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