/srv/irclogs.ubuntu.com/2012/07/12/#ubuntu-bugs.txt

hggdhepikvision: I have heard of an issue on today's image, that should be resolved tomorrow00:16
hggdhend result is what you described, so it is probably the same issue (some kernel settings/images have to be updated on the ISO)00:17
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njincan someone set bug 1023932 to critical (loss of data) for me ? (screencast attached)15:24
ubot2Launchpad bug 1023932 in simple-scan "Simple Scan overwrite already saved files without advice (dup-of: 842076)" [Undecided,New] https://launchpad.net/bugs/102393215:24
ubot2Launchpad bug 842076 in simple-scan "Save button doesn't warn before overwriting existing file" [Medium,Triaged] https://launchpad.net/bugs/84207615:24
micahgnjin: that's an upstream bug that we don't control15:25
njinok thanks15:25
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LoTthis doesnt look like a bug to me... micahg, what do you think?  https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/102397816:50
ubot2Ubuntu bug 1023978 in firefox "brouser no found site mail.ru" [Undecided,New]16:50
LoTlooks more like a support request and not a bug16:50
=== hggdh changed the topic of #ubuntu-bugs to: Ubuntu Bug Squad | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | New bugs announced on #ubuntu-bugs-announce | Want to report a bug? Read https://help.ubuntu.com/community/ReportingBugs | User support (not related to triage) is in #ubuntu
LoThggdh: what do you think on that bug, support request or not?16:53
hggdhLoT: looking16:53
hggdhLoT: certainly. Please close invalid, and redirect to askubuntu or ubuntuforums16:54
LoT<offtopiccomment> why is it though that when something doesnt load inside of ffox they assume its an ffox bug... i've seen at least a billion similar things like this.16:54
LoT</offtopiccomment>16:54
LoThggdh: i plan to :)16:54
hggdhLoT: that happens a lot, mostly with casual users: it does not work, it is a bug...16:58
LoTmhm16:58
LoTyou'd be surprised how on AskUbuntu we've actually got questions saying "How to determine if $issue is a bug?"16:59
LoTand how often i'm having to resort to the bugsquad docs :P16:59
hggdhthis was one of the reasons we started making it more difficult to open a bug. You can use apport to open a bug, but must know the road to open one manually16:59
hggdhperhaps it is time for me to be more active on askubuntu as well16:59
LoThggdh: hehe, i wrote two canonical bugs questions17:06
LoTabout statuses/lifecycles and about importance17:06
LoTthere's already one about how to file a bug17:06
LoTand dupes of one about how to identify a bug17:06
LoTall of them link to the bugsquad docs :P17:07
LoTSPEAKING OF WHICH17:07
LoTwe need to explicitly define the difference between core and non-core17:07
LoTi think i started a mini email chain about it a few months ago...17:07
hggdhah17:07
LoTbut it never went anywhere17:07
hggdhthis is a good question: core as related to Ubuntu itself? Then we should have such a list;17:08
LoTbecause if you look at https://wiki.ubuntu.com/Bugs/Importance you'll see core and non-core mentioned17:08
LoTbut no list of what is considered core17:08
* LoT therefore bases bug importances off of other criterion17:08
hggdhnow, by the user's perspective, there is also "core" -- whatever the user needs at this moment. So yes, we need to show what is what17:08
LoTagreed17:08
LoTfirst things first, are we defining core as what the core devs work on17:09
LoTsecondly, if not, are we considering anything that ubuntu-desktop links to as core17:09
LoTthirdly, if not the 2nd one, what *is* core?17:09
* LoT sees recommendations sometimes to get things marked for medium that dont count because of non-core vs. core17:10
hggdhI think we could for a start. But I am pretty sure we will have disagreements, so it is probably better to fire off an email to ubuntu-devel17:10
hggdhoops17:10
hggdhnow that is a different issue17:10
hggdhimportance is relative to the package itself17:10
LoThggdh: true, *BUT*17:10
LoT.Medium: Most bugs are of medium importance, examples are:17:11
LoT.A bug that has a moderate impact on a core application. .A bug that has a severe impact on a non-core application.17:11
LoThow do you define core and noncore in this instance?17:11
LoTas a moderate impact on non-core is Low17:11
LoTaccording to the docs17:11
LoTsame page, under "low": .Bugs that have a moderate impact on a non-core application17:11
hggdhhumph17:11
hggdhyeah, we really have to review this17:11
LoT95% of what I see and act on is in nginx, and is usually low17:12
LoTor notABug17:12
LoTbut we really need to define the core vs. noncore17:12
hggdhI agree17:13
LoT<offtopic> LOL someone made a playlist called "The Evil", and it contains my epic music xD </offtopic>17:13
* hggdh got called in to get a hack done fast17:13
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LoThow do we handle "freeze" bugs again?  like these https://bugs.launchpad.net/ubuntu/+bug/102399518:49
ubot2Ubuntu bug 1023995 in ubuntu "ubuntu 12.04 freezes up very frequently" [Undecided,New]18:49
LoThggdh: still around?19:49

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