/srv/irclogs.ubuntu.com/2012/08/11/#ubuntu-bugs.txt

arandCould someone open a task for precise on https://bugs.launchpad.net/ubuntu/+source/redeclipse/+bug/1034148 please?02:18
ubot2Ubuntu bug 1034148 in redeclipse "redeclipse: security issues with transmitted map cfgs" [Undecided,Confirmed]02:18
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green7hi13:15
green7hi13:35
RandomBlokeHi, after a recent quantal update window controls are now on the right instead of left, should I report this?14:28
smartboyhwRandomBloke: You should14:29
RandomBlokeOk, I will.14:30
RandomBlokeI assume this isn't something that should happen then.14:30
smartboyhwYep, it shouldn't.14:31
RandomBlokeThanks, bye!14:31
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reddhi17:41
green7hello18:49
green7I've got a question!18:50
penguin42ask it!18:53
green7if someone files a bug for some third-party package, what should a triager do?18:54
penguin42can you give an example of a 3rd party package?18:56
green7I mean something which is not maintained by Ubuntu18:57
green7like someone today filed a bug for 'Calibre'. I don't think it is maintained by Ubuntu (although I'm not sure)18:57
penguin42bug number?18:57
green71035633. But I cannot access it anymore.18:58
penguin42bug 103563318:58
penguin42hmph, where is our friendly bot18:59
penguin42hmph, won't let me either18:59
green7Maybe somone removed it.19:00
penguin42green7: I think if it's really a commercial/3rd party package then I'd leave it to them, although if the bug is missing something obvious it's worth asking for it;' like if the bug really no gives no useful info19:00
green7And how can I find out whether a particular package/application is maintained by Ubuntu?19:01
penguin42green7: Most things are - you can look at packages.ubuntu.com and apt-cache policy can tell you which repo it came from; if it's in the main/multiverse/universe I'd treat it as normal19:02
penguin42green7: Only something that's from the partner repo or not on packages.u.c would I treat specially19:03
green7got it19:03
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Logan_What is the appropriate response when a person runs apport-collect on a bug, and it says that the package is provided by a PPA? Should the bug be marked as invalid?19:33
Logan_Or should I mark as Incomplete, say to run ppa-purge, and then see if the bug still exists?19:34
penguin42bug number?19:34
Logan_https://bugs.launchpad.net/ubuntu/+source/kde-workspace/+bug/103568319:34
ubot2Ubuntu bug 1035683 in kde-workspace "upon resuming from suspend, kwin crashes" [Undecided,Confirmed]19:34
Logan_In fact, it says: "UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again."19:34
Logan_So Apport wouldn't even let the report go through if it was reported correctly.19:34
penguin42Logan_: OK, it's not just any old PPA - it's from the backports ppa19:35
Logan_Right.19:35
penguin42Logan_: Hmm, apport seems to have added almost nothing useful, which is a shame - some logs/backtrace would be useful if they were still there19:36
Logan_And the bug is somewhat sparse as it is.19:36
penguin42Logan_: I'd ask whether it's a repeatable crash; if it's repeatable then yes I'd ask to retry with the non-ppa version and then try an apport19:37
Logan_Okay, will do.19:37
Logan_penguin42: Won't it be a mess if s/he runs apport-collect again in the bug?19:38
Logan_Should I ask him/her to file a new bug instead with Apport once the official package is installed?19:38
penguin42Logan_: I wouldn't bother with a new bug, might need a flag on apport to let it add19:38
Logan_Okay.19:38
penguin42Logan_: I don't think it will be confusing because the existing apport log has almost nothing19:38
Logan_penguin42: Is my response appropriate?19:40
penguin42looks good19:41
Logan_Awesome.19:42
penguin42Logan_: If it was a fairly arbitrary ppa I'd kind of agree it was an invalid, but things like the backports and things like xorg-edgers for latest stuff seem reasonable to track - as long as it's clear (maybe a note in title)19:51
Logan_Makes sense.19:52
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snamellitwhen doing triage, do you assign the bug to yourself or leave it unassigned?20:26
penguin42normally leave it unassigned20:29
snamellitthanks20:29
snamellithow can you practical follow up on these bugs?20:30
penguin42depends on the bug!20:30
penguin42snamellit: Don't try and do every bug you see, only do the ones you're comfortable with20:31
snamellitwell, i am not comfortable with any bug right now... I am just trying to bearings...20:33
penguin42snamellit: So some bugs you can find are already fixed, some you'll find are dupes of others, some you can confirm or state are still a problem, some you can ask the reporter for mor einformation, or if they've given enough end up as triaged20:34
snamellitWhat about 'works as intended' bugs?20:35
penguin42snamellit: You can close as invalid or mark as opinion; but you need to make sure it's really as intended, and even if it is intended is the bug reporter right to say that's bad?20:36
snamellitIn this case the reporter complains that FF does not store a password when instructed by the site not to.20:37
penguin42bug number ?20:38
snamellit103557420:39
penguin42bug 103557420:39
ubot2Launchpad bug 1035574 in firefox "Does not offer to save password at https://cas.unistra.fr/cas/login" [Undecided,New] https://launchpad.net/bugs/103557420:39
penguin42if you say bug then the bot picks it up :-)20:39
snamellitcas is a single sign on service.20:39
penguin42ok, I don't know enough about password/html foo to know what's reasonable there20:40
snamelliti set one of these up at work...20:40
penguin42snamellit: OK, so if you know why it doesn't and it's a thing from the site, then I'd add a comment explaining why it doesn't, and then mark invalid20:41
snamellitthanks, will do20:41
penguin42snamellit: On something like that always put the explanation about it so that they can see the reasoning20:42
snamellitdone, ok like that?20:45
penguin42yep, looks good20:48
penguin42hmm it might be good to /topic that people should quote a bug number if possible22:25
penguin42do we do anything special with overlay-scrollbar bugs - I'm assuming it's appropriate to add overlay-scrollbar to the bug in question23:15
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