| arand | Could someone open a task for precise on https://bugs.launchpad.net/ubuntu/+source/redeclipse/+bug/1034148 please? | 02:18 |
|---|---|---|
| ubot2 | Ubuntu bug 1034148 in redeclipse "redeclipse: security issues with transmitted map cfgs" [Undecided,Confirmed] | 02:18 |
| === bilal_ is now known as bilal | ||
| green7 | hi | 13:15 |
| green7 | hi | 13:35 |
| RandomBloke | Hi, after a recent quantal update window controls are now on the right instead of left, should I report this? | 14:28 |
| smartboyhw | RandomBloke: You should | 14:29 |
| RandomBloke | Ok, I will. | 14:30 |
| RandomBloke | I assume this isn't something that should happen then. | 14:30 |
| smartboyhw | Yep, it shouldn't. | 14:31 |
| RandomBloke | Thanks, bye! | 14:31 |
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| redd | hi | 17:41 |
| green7 | hello | 18:49 |
| green7 | I've got a question! | 18:50 |
| penguin42 | ask it! | 18:53 |
| green7 | if someone files a bug for some third-party package, what should a triager do? | 18:54 |
| penguin42 | can you give an example of a 3rd party package? | 18:56 |
| green7 | I mean something which is not maintained by Ubuntu | 18:57 |
| green7 | like someone today filed a bug for 'Calibre'. I don't think it is maintained by Ubuntu (although I'm not sure) | 18:57 |
| penguin42 | bug number? | 18:57 |
| green7 | 1035633. But I cannot access it anymore. | 18:58 |
| penguin42 | bug 1035633 | 18:58 |
| penguin42 | hmph, where is our friendly bot | 18:59 |
| penguin42 | hmph, won't let me either | 18:59 |
| green7 | Maybe somone removed it. | 19:00 |
| penguin42 | green7: I think if it's really a commercial/3rd party package then I'd leave it to them, although if the bug is missing something obvious it's worth asking for it;' like if the bug really no gives no useful info | 19:00 |
| green7 | And how can I find out whether a particular package/application is maintained by Ubuntu? | 19:01 |
| penguin42 | green7: Most things are - you can look at packages.ubuntu.com and apt-cache policy can tell you which repo it came from; if it's in the main/multiverse/universe I'd treat it as normal | 19:02 |
| penguin42 | green7: Only something that's from the partner repo or not on packages.u.c would I treat specially | 19:03 |
| green7 | got it | 19:03 |
| === yofel_ is now known as yofel | ||
| Logan_ | What is the appropriate response when a person runs apport-collect on a bug, and it says that the package is provided by a PPA? Should the bug be marked as invalid? | 19:33 |
| Logan_ | Or should I mark as Incomplete, say to run ppa-purge, and then see if the bug still exists? | 19:34 |
| penguin42 | bug number? | 19:34 |
| Logan_ | https://bugs.launchpad.net/ubuntu/+source/kde-workspace/+bug/1035683 | 19:34 |
| ubot2 | Ubuntu bug 1035683 in kde-workspace "upon resuming from suspend, kwin crashes" [Undecided,Confirmed] | 19:34 |
| Logan_ | In fact, it says: "UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again." | 19:34 |
| Logan_ | So Apport wouldn't even let the report go through if it was reported correctly. | 19:34 |
| penguin42 | Logan_: OK, it's not just any old PPA - it's from the backports ppa | 19:35 |
| Logan_ | Right. | 19:35 |
| penguin42 | Logan_: Hmm, apport seems to have added almost nothing useful, which is a shame - some logs/backtrace would be useful if they were still there | 19:36 |
| Logan_ | And the bug is somewhat sparse as it is. | 19:36 |
| penguin42 | Logan_: I'd ask whether it's a repeatable crash; if it's repeatable then yes I'd ask to retry with the non-ppa version and then try an apport | 19:37 |
| Logan_ | Okay, will do. | 19:37 |
| Logan_ | penguin42: Won't it be a mess if s/he runs apport-collect again in the bug? | 19:38 |
| Logan_ | Should I ask him/her to file a new bug instead with Apport once the official package is installed? | 19:38 |
| penguin42 | Logan_: I wouldn't bother with a new bug, might need a flag on apport to let it add | 19:38 |
| Logan_ | Okay. | 19:38 |
| penguin42 | Logan_: I don't think it will be confusing because the existing apport log has almost nothing | 19:38 |
| Logan_ | penguin42: Is my response appropriate? | 19:40 |
| penguin42 | looks good | 19:41 |
| Logan_ | Awesome. | 19:42 |
| penguin42 | Logan_: If it was a fairly arbitrary ppa I'd kind of agree it was an invalid, but things like the backports and things like xorg-edgers for latest stuff seem reasonable to track - as long as it's clear (maybe a note in title) | 19:51 |
| Logan_ | Makes sense. | 19:52 |
| === _TJ_ is now known as TJ- | ||
| snamellit | when doing triage, do you assign the bug to yourself or leave it unassigned? | 20:26 |
| penguin42 | normally leave it unassigned | 20:29 |
| snamellit | thanks | 20:29 |
| snamellit | how can you practical follow up on these bugs? | 20:30 |
| penguin42 | depends on the bug! | 20:30 |
| penguin42 | snamellit: Don't try and do every bug you see, only do the ones you're comfortable with | 20:31 |
| snamellit | well, i am not comfortable with any bug right now... I am just trying to bearings... | 20:33 |
| penguin42 | snamellit: So some bugs you can find are already fixed, some you'll find are dupes of others, some you can confirm or state are still a problem, some you can ask the reporter for mor einformation, or if they've given enough end up as triaged | 20:34 |
| snamellit | What about 'works as intended' bugs? | 20:35 |
| penguin42 | snamellit: You can close as invalid or mark as opinion; but you need to make sure it's really as intended, and even if it is intended is the bug reporter right to say that's bad? | 20:36 |
| snamellit | In this case the reporter complains that FF does not store a password when instructed by the site not to. | 20:37 |
| penguin42 | bug number ? | 20:38 |
| snamellit | 1035574 | 20:39 |
| penguin42 | bug 1035574 | 20:39 |
| ubot2 | Launchpad bug 1035574 in firefox "Does not offer to save password at https://cas.unistra.fr/cas/login" [Undecided,New] https://launchpad.net/bugs/1035574 | 20:39 |
| penguin42 | if you say bug then the bot picks it up :-) | 20:39 |
| snamellit | cas is a single sign on service. | 20:39 |
| penguin42 | ok, I don't know enough about password/html foo to know what's reasonable there | 20:40 |
| snamellit | i set one of these up at work... | 20:40 |
| penguin42 | snamellit: OK, so if you know why it doesn't and it's a thing from the site, then I'd add a comment explaining why it doesn't, and then mark invalid | 20:41 |
| snamellit | thanks, will do | 20:41 |
| penguin42 | snamellit: On something like that always put the explanation about it so that they can see the reasoning | 20:42 |
| snamellit | done, ok like that? | 20:45 |
| penguin42 | yep, looks good | 20:48 |
| penguin42 | hmm it might be good to /topic that people should quote a bug number if possible | 22:25 |
| penguin42 | do we do anything special with overlay-scrollbar bugs - I'm assuming it's appropriate to add overlay-scrollbar to the bug in question | 23:15 |
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