[02:18] <arand> Could someone open a task for precise on https://bugs.launchpad.net/ubuntu/+source/redeclipse/+bug/1034148 please?
[02:18] <ubot2> Ubuntu bug 1034148 in redeclipse "redeclipse: security issues with transmitted map cfgs" [Undecided,Confirmed]
[13:15] <green7> hi
[13:35] <green7> hi
[14:28] <RandomBloke> Hi, after a recent quantal update window controls are now on the right instead of left, should I report this?
[14:29] <smartboyhw> RandomBloke: You should
[14:30] <RandomBloke> Ok, I will.
[14:30] <RandomBloke> I assume this isn't something that should happen then.
[14:31] <smartboyhw> Yep, it shouldn't.
[14:31] <RandomBloke> Thanks, bye!
[17:41] <redd> hi
[18:49] <green7> hello
[18:50] <green7> I've got a question!
[18:53] <penguin42> ask it!
[18:54] <green7> if someone files a bug for some third-party package, what should a triager do?
[18:56] <penguin42> can you give an example of a 3rd party package?
[18:57] <green7> I mean something which is not maintained by Ubuntu
[18:57] <green7> like someone today filed a bug for 'Calibre'. I don't think it is maintained by Ubuntu (although I'm not sure)
[18:57] <penguin42> bug number?
[18:58] <green7> 1035633. But I cannot access it anymore.
[18:58] <penguin42> bug 1035633
[18:59] <penguin42> hmph, where is our friendly bot
[18:59] <penguin42> hmph, won't let me either
[19:00] <green7> Maybe somone removed it.
[19:00] <penguin42> green7: I think if it's really a commercial/3rd party package then I'd leave it to them, although if the bug is missing something obvious it's worth asking for it;' like if the bug really no gives no useful info
[19:01] <green7> And how can I find out whether a particular package/application is maintained by Ubuntu?
[19:02] <penguin42> green7: Most things are - you can look at packages.ubuntu.com and apt-cache policy can tell you which repo it came from; if it's in the main/multiverse/universe I'd treat it as normal
[19:03] <penguin42> green7: Only something that's from the partner repo or not on packages.u.c would I treat specially
[19:03] <green7> got it
[19:33] <Logan_> What is the appropriate response when a person runs apport-collect on a bug, and it says that the package is provided by a PPA? Should the bug be marked as invalid?
[19:34] <Logan_> Or should I mark as Incomplete, say to run ppa-purge, and then see if the bug still exists?
[19:34] <penguin42> bug number?
[19:34] <Logan_> https://bugs.launchpad.net/ubuntu/+source/kde-workspace/+bug/1035683
[19:34] <ubot2> Ubuntu bug 1035683 in kde-workspace "upon resuming from suspend, kwin crashes" [Undecided,Confirmed]
[19:34] <Logan_> In fact, it says: "UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again."
[19:34] <Logan_> So Apport wouldn't even let the report go through if it was reported correctly.
[19:35] <penguin42> Logan_: OK, it's not just any old PPA - it's from the backports ppa
[19:35] <Logan_> Right.
[19:36] <penguin42> Logan_: Hmm, apport seems to have added almost nothing useful, which is a shame - some logs/backtrace would be useful if they were still there
[19:36] <Logan_> And the bug is somewhat sparse as it is.
[19:37] <penguin42> Logan_: I'd ask whether it's a repeatable crash; if it's repeatable then yes I'd ask to retry with the non-ppa version and then try an apport
[19:37] <Logan_> Okay, will do.
[19:38] <Logan_> penguin42: Won't it be a mess if s/he runs apport-collect again in the bug?
[19:38] <Logan_> Should I ask him/her to file a new bug instead with Apport once the official package is installed?
[19:38] <penguin42> Logan_: I wouldn't bother with a new bug, might need a flag on apport to let it add
[19:38] <Logan_> Okay.
[19:38] <penguin42> Logan_: I don't think it will be confusing because the existing apport log has almost nothing
[19:40] <Logan_> penguin42: Is my response appropriate?
[19:41] <penguin42> looks good
[19:42] <Logan_> Awesome.
[19:51] <penguin42> Logan_: If it was a fairly arbitrary ppa I'd kind of agree it was an invalid, but things like the backports and things like xorg-edgers for latest stuff seem reasonable to track - as long as it's clear (maybe a note in title)
[19:52] <Logan_> Makes sense.
[20:26] <snamellit> when doing triage, do you assign the bug to yourself or leave it unassigned?
[20:29] <penguin42> normally leave it unassigned
[20:29] <snamellit> thanks
[20:30] <snamellit> how can you practical follow up on these bugs?
[20:30] <penguin42> depends on the bug!
[20:31] <penguin42> snamellit: Don't try and do every bug you see, only do the ones you're comfortable with
[20:33] <snamellit> well, i am not comfortable with any bug right now... I am just trying to bearings...
[20:34] <penguin42> snamellit: So some bugs you can find are already fixed, some you'll find are dupes of others, some you can confirm or state are still a problem, some you can ask the reporter for mor einformation, or if they've given enough end up as triaged
[20:35] <snamellit> What about 'works as intended' bugs?
[20:36] <penguin42> snamellit: You can close as invalid or mark as opinion; but you need to make sure it's really as intended, and even if it is intended is the bug reporter right to say that's bad?
[20:37] <snamellit> In this case the reporter complains that FF does not store a password when instructed by the site not to.
[20:38] <penguin42> bug number ?
[20:39] <snamellit> 1035574
[20:39] <penguin42> bug 1035574
[20:39] <ubot2> Launchpad bug 1035574 in firefox "Does not offer to save password at https://cas.unistra.fr/cas/login" [Undecided,New] https://launchpad.net/bugs/1035574
[20:39] <penguin42> if you say bug then the bot picks it up :-)
[20:39] <snamellit> cas is a single sign on service.
[20:40] <penguin42> ok, I don't know enough about password/html foo to know what's reasonable there
[20:40] <snamellit> i set one of these up at work...
[20:41] <penguin42> snamellit: OK, so if you know why it doesn't and it's a thing from the site, then I'd add a comment explaining why it doesn't, and then mark invalid
[20:41] <snamellit> thanks, will do
[20:42] <penguin42> snamellit: On something like that always put the explanation about it so that they can see the reasoning
[20:45] <snamellit> done, ok like that?
[20:48] <penguin42> yep, looks good
[22:25] <penguin42> hmm it might be good to /topic that people should quote a bug number if possible
[23:15] <penguin42> do we do anything special with overlay-scrollbar bugs - I'm assuming it's appropriate to add overlay-scrollbar to the bug in question