[20:29] <spearwielder> I'm a local IT guy trying to fix a computer, and haven't dealt much with edubuntu previously, so I thought I'd come here with my issue
[20:29] <spearwielder> basically the client upgraded recently [from 10.10 to 11.04 I think], and now the system won't boot
[20:29] <spearwielder> well, it boots, but seems to immediately crash upon trying to display anything graphical
[20:30] <jocarter> so you get a grub menu at least?
[20:30] <jocarter> can you get into the recovery mode option?
[20:30] <spearwielder> it ends up with what looks like a login screen [with broken image], an error message, and the mouse/keyboard nonfunctional
[20:30] <spearwielder> last dmesg log line is [20.010700] [drm] initialized overlay support
[20:31] <spearwielder> no grub menu loads, no
[20:31] <jocarter> which display chip? and did they previously install a proprietary driver?
[20:31] <spearwielder> all hardware tests appear to be normal
[20:32] <spearwielder> I'm not quite sure how to look up the display chip or driver into
[20:32] <spearwielder> *info
[20:32] <jocarter> how did you initialize the upgrade?
[20:33] <jocarter> also, you could perhaps boot from a live cd (if you have one), typing "lspci" from a command line will show you which display card it has (among other things)
[20:37] <spearwielder> I didn't do the upgrade, it was done by the user
[20:37] <spearwielder> it was brought to me because it no longer works
[20:37] <jocarter> ok.
[20:37] <jocarter> I doubt the user did something like an "apt-get dist-upgrade" in that case :)
[20:38] <spearwielder> very possible
[20:38] <spearwielder> I'm tempted to tell him that it's fucked and just reinstall
[20:38] <spearwielder> I can get all of his data too, so that's not an issue
[20:39] <spearwielder> but I'm not really sure it's worth the time spent trying to repair it
[20:41] <jocarter> as a side-note, the 'upgrade' option on the dvd actually wipes out the rest of the system except for /home
[20:42] <jocarter> so you might be able to just pop in a 12.04 disc and choose the upgrade option and install any other software that was previously installed
[20:42] <spearwielder> hmm, that's a thought