/srv/irclogs.ubuntu.com/2012/09/13/#launchpad.txt

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czajkowskisinzui: jcsackett will be offline for the next half hour os so can you keep an eye on this channel please15:00
sinzuiokay15:00
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czajkowskisinzui: thank you15:37
sinzuinp15:37
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mitya57Can anybody explain why I get this error when trying to import sphinx hg branch:15:56
mitya57http://launchpadlibrarian.net/115759678/mitya57-sphinx-trunk.log15:56
mitya57(the branch is lp:~mitya57/sphinx/trunk)?15:56
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mgzNoSuchRevision: CHKInventoryRepository('file:///srv/importd.launchpad.net/data/worker-for-branch-653428/bzr_branch/.bzr/repository/') has no revision hg-v1:f4cdcca060f68f4158e262718cb4bd3b8da77bb816:00
mgzdoesn't look like the most common hg import failure16:00
mgzmitya57: but in short, bug 88953016:00
ubot5Launchpad bug 889530 in Launchpad itself "mercurial imports should be marked 'beta'" [High,Triaged] https://launchpad.net/bugs/88953016:01
mitya57mgz: ok, so it's an issue in Launchpad, not in the remote branch?16:02
mgzmitya57: it's not completely clear, beyond the launchpad issue that it's not possible to tell if it's an issue with launchpad or the remote branch16:03
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joeyHowdy launchpaders..   when someone get's a 503 over the api does that mean they have insufficient access rights?19:06
joeyrelated to  OOPS-5cfef7e976ffd5b0360cedb159944e4719:09
ubot5https://lp-oops.canonical.com/oops.py/?oopsid=5cfef7e976ffd5b0360cedb159944e4719:09
joeymatsubara: ^^19:11
joeyI thought 503 was something in the backend was unavailable19:12
matsubarajoey, oops says it was a timeout19:12
joeyhmm ok matsubara thanks. I can run the script but another person seems to always get 503s19:13
joeyI'll keep poking with it...19:14
dobeyjoey: what does the script poke at?19:17
dobeyjoey: if it pokes at something that has different result sets for different people, someone else running the same script, but with a larger result set could see a timeout; you can poke at the response in the script to get the error message and oops id19:19
joeydobey: yep that's it. I think from his output I might have narrowed down the error so I've got him trying a small code change19:22
joeydobey: https://pastebin.canonical.com/74503/19:29
joeydobey: I think there's something else going on there19:29
joeyalways a 50319:30
dobeyjoey: what is "teams" exactly, in that code?19:32
joey    p = launchpad.people[argv[1]]19:32
joey    teams = p.super_teams19:32
joeydobey: ^^19:33
dobeyjoey: are you both running it with the same argv[1]? :)19:34
joeyyep19:34
joeywell we tried a few19:34
joeyworks for me but not for him19:34
dobeyexample of one that fails?19:34
joeyjoey19:35
joeylol19:35
joeybtw I know you're not on the LP team so thanks for looking at this19:35
joeymy api fu is limited19:35
joeyhmm let me have him delete .launchpadlib and try again19:42
dobeycould be an issue; yeah. not sure why that call would fail with a 503 unless someone was a member of a very large number of teams, or you're recursing and hitting the server too hard19:44
joeyyeah I even checked the access permissions19:44
dobeywell, permissions are not relevant here really. a private team that you can't see won't give you a 503, it just won't be visible, and if you try to do lp.teams['privateteam'] it will give a KeyError iirc19:46
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svuorela_lifeless: Hi. around?22:55
lifelesssvuorela_: sure22:56
svuorela_lifeless: remember me from some weeks ago ?22:56
lifelesssorry, no22:56
lifeless<- busy !22:56
svuorela_lifeless: heh :)22:57
svuorela_lifeless: you were almost helpful last time when I was trying to create a launchpad account that was repeatedly failing.22:57
svuorela_lifeless: then I got a couple of support tickets showing that launchpad is somehow broken in the import of me.22:58
svuorela_(from a debian bug report)22:58
svuorela_and apparantly someone senior launchpad dude needs to look at. and someone whispered in my ear that you might be one of those22:58
lifelesssure22:59
lifelessso, point me at urls or something ?22:59
svuorela_do you have access to [Canonical ISD Support #20671] account creation issues ? :)23:00
lifelessI don't think I do.23:01
svuorela_ok.23:01
svuorela_launchpad fails with messages like "OOPS ID: 2417carambolalaunchpad240" when trying to use the password recovery feature (to get my account fully created) ...23:02
lifelessok23:02
lifelessthats very much an ISD issue23:02
lifelessthey are saying you need to talk to LP support though ?23:03
svuorela_no. they are saying they need to talk to LP people but they can't get thru to them.23:03
svuorela_so now I'm just trying to see if I can poke people elsewhere23:04
svuorela_(so that I can get signed up to participate in UDS so that I can attend and buy beer to the various debian or kde people that are attending)23:05
lifelessMeep.23:06
apacheloggeromg, give the man an account :D23:06
lifelesslet me see who is around23:06
svuorela_oh. beer was the magic keyword :)23:08
czajkowskilifeless: can you see https://support.one.ubuntu.com//Ticket/Display.html?id=2067123:12
lifelessczajkowski: thanks for the url, apparently I do23:14
czajkowski:)23:15
lifelessczajkowski: do you know who selene spoke to ?23:15
czajkowskinope23:16
czajkowskihave you asked her she's toykeeper on the other server23:17
lifelessyah23:17
lifelessnot yet23:17
lifelessczajkowski: btw, #isd on that server :)23:17
czajkowskiah uusally i ask in the support channel23:17
czajkowskibut good to know23:17
czajkowskinight folks23:28
lifelesssvuorela_: am looking, bear with me23:33
svuorela_lifeless: I'm bearing :)23:35
lifelesssvuorela_: we're going to zap your SSO data entirely.23:42
lifelesssvuorela_: be a clean start and hopefully work.23:42
lifelesssvuorela_: it may glitch when you connect to LP, but if so, thats a separate issue we'll look into23:43
svuorela_lifeless: ok.23:43
svuorela_I'm just staying calm until I get new orders (and I might go in ~30 minutes for 7-8 hours)23:46
lifelesssvuorela_: we've run into a little operational issue here23:56
lifelesssvuorela_: unrelated to you, but blocking doing your thing.23:56
lifelesssvuorela_: Will get an update on the support ticket for you when its time to try.23:56
svuorela_lifeless: ok. thanks for looking into it23:57
svuorela_lifeless: do you btw come to copenhagen next month ?23:57
lifelessgoing to offer me a beer ?23:58
svuorela_only if I can sign up :P23:59
lifelessWell, I'll have to arrange that then won't I :)23:59

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