[05:08] <wigs> I'm looking at bug 871083, which is a m-a issue caused by gzip compression.
[05:08] <ubot2> Launchpad bug 871083 in gzip "gzip -9n sometimes generates a different output file on different architectures" [High,Fix released] https://launchpad.net/bugs/871083
[05:08] <wigs> Many packages are affected, tracked as tasks under that bug.  Most are Fix released in Precise.
[05:09] <wigs> I've come across several more packages which haven't been noticed previously.  Should add these also as duplicates and affects: pkg on the same bug?
[09:22] <wigs> bug 985842
[09:22] <ubot2> Launchpad bug 985842 in gcc-4.4 "package gcc-4.4-base 4.4.7-1ubuntu2: arch-specific README.Debian makes package not co-installable with itself" [Undecided,Fix released] https://launchpad.net/bugs/985842
[09:22] <wigs> still blocking co-installability in precise
[09:23] <wigs> can someone take a look and consider to nominate?
[13:34] <mitya57> can anybody please give me a screenshot of this errors.ubuntu.com page: http://paste.ubuntu.com/1255923/plain/ ?
[13:50] <mitya57> and also this one please: https://errors.ubuntu.com/bucket/?id=%2Fusr%2Fshare%2Funity-mail%2Funity-mail%3ANameError%3Adecode_wrapper%3A%3Cmodule%3E%3A__init__%3Aupdate%3Aupdate_single%3Aget_header_wrapper%3Adecode_wrapper
[14:26] <GridCube> hello i have a question, if i have to explain an user how to report a bug that already exist, like to add a "me too" what sort of information i should ask him to attach to the message and how should he procure it?
[14:26] <GridCube> i know that to create a new bug report they should use ubuntu-bug package, but thats not the case
[14:27] <roadmr> GridCube: dpends on the bug, he can "me too" the bug by clicking on "does this bug affect you?" (near the top)
[14:28] <roadmr> GridCube: what's the bug number?  (just curious)
[14:29] <GridCube> roadmr, I was wondering about it, i do lots of user support on #xubuntu, but in this particular case it was this: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1051121?comments=all
[14:29] <ubot2> Launchpad bug 1051121 in libreoffice "Spontaneous loss of text selection when dragging cursor." [Undecided,Confirmed]
[14:30] <roadmr> GridCube: I suggest saying it affects him (click on "this bug affects 5 people. Does this bug affect you?"
[14:30] <roadmr> GridCube: then maybe he can add a comment saying which application he has the problem with. If it happens every time, clear steps to reproduce are very valuable.
[14:30] <GridCube> i just wondered what class of information could help the people who fix stuff to have when people reports problems, i think the most information they have its would be better, having more examples to work with and all taht
[14:30] <GridCube> :) roadmr thats the kind of thing i needed
[14:31] <GridCube> the results of lshw or something like that?
[14:31] <roadmr> GridCube: three things: 1- what you did (in as much detail as possible) 2- what you expected to happen, 3- what happened instead
[14:31] <GridCube> :)
[14:31] <roadmr> GridCube: I don't think that'd be helpful, doesn't sound hardware-related to me
[14:31] <GridCube> roadmr, i'm not talking about this particular case
[14:32] <roadmr> GridCube: it depends on the bug's nature, if it's hardware related (my system doesn't suspend, video card doesn't work) then hardware information is useful
[14:32] <GridCube> as said in general, what kind of information is useful
[14:32] <GridCube> okay :D
[14:32] <roadmr> GridCube: for software-related problems (some application crashed or is misbehaving), a clear way to reproduce the problem can be more useful than say an error trace
[14:32] <roadmr> GridCube: (IMHO of course). But attaching error messages still trumps just saying "I dunno, it crashed" :)
[14:33] <GridCube> hehe, i understand, thanks a lot roadmr
[14:33] <roadmr> GridCube: here's a very good list of what kind of information is useful depending on the affected package or subsystem: https://wiki.ubuntu.com/DebuggingProcedures
[14:40] <mitya57> jtaylor: maybe you can help me again ^^?
[15:21] <mitya57> I think it's time to repeat my question
[15:21] <mitya57> can anybody please give me a screenshot of this errors.ubuntu.com page: http://paste.ubuntu.com/1255923/plain/ ?
[15:50] <brendand_> mitya57, why do you need to see it?
[15:50] <mitya57> brendand: retext is my package :)
[15:50] <mitya57> brendand_ ^
[15:52] <mitya57> I've already added a workaround for this to retext, but it would be still great to see the source
[15:52] <mitya57> (which seems to be in docutils code)
[18:22] <d06alexandrov> Hello!
[18:22] <d06alexandrov> Can anyone help me "to target the bug to the appropriate Ubuntu releases"? (for SRU request)
[18:22] <d06alexandrov> I need it for https://bugs.launchpad.net/ubuntu/+source/netams/+bug/1060320
[18:22] <ubot2> Launchpad bug 1060320 in netams "does not work correctly with mysql 5.5" [Undecided,Fix released]
[18:29] <jtaylor> d06alexandrov:
[18:29] <jtaylor> done
[18:30] <jtaylor> if you need sponsoring you should subscribe ubuntu-sponsors
[18:35] <d06alexandrov> jtaylor:
[18:35] <d06alexandrov> Thank you!
[18:35] <d06alexandrov> Is it enough to subscribe ubuntu-sponsors and ubuntu-sru, for  SRU request?
[18:35] <jtaylor> in principle yes, although a full debdiff would be appreciated
[18:36] <jtaylor> also the sponsor queue is very long right now and people are busy with the 12.10 release so it might take a while
[22:55] <jrgifford_> i just had a crash in 12.10, and apport told me the bug had already been reported. it claims its a private bug though - https://bugs.launchpad.net/bugs/1060171
[22:55] <ubot2> jrgifford_: Error: <Bugtracker.plugin.Launchpad instance at 0x9212c2c> bug 1060171 not found
[23:14] <scatterp> hi i was advised to file a bug due to my webcam not working and i am a little confused about the process since i dont know what package to file against could i get some help
[23:15] <scatterp> i Have a samsung webcamera and after looking at the windows inf file i discovered some vid/pids that were not mentioned when i do lsusb http://paste.ubuntu.com/1255860/ specificlly 093a:010f which is listed here http://cateee.net/lkddb/web-lkddb/USB_GSPCA_MR97310A.html my problem is i am not sure how to get this running could any one help me out ? i did find http://moinejf.free.fr/gspca-2.15.18.tar.gz which i was able to make and make install
[23:15] <scatterp>  how ever i cant modprobe gspca or mars so not sure what to do i am running ubuntu 12.04
[23:16] <hggdh> scatterp: looking
[23:16] <scatterp> thanks
[23:17] <hggdh> jrgifford_: bug is now public
[23:20] <hggdh> scatterp: what is this gspca you downloaded?
[23:20] <scatterp> hggdh, it seems to be the latest version by the "new maintainer"
[23:21] <scatterp> ref: http://moinejf.free.fr/ "The new gspca maintainer is Hans de Goede."
[23:22] <scatterp> my brother told me that gspca should be part of the kernel and it should just work so its a bug but i dunno
[23:23] <hggdh> scatterp: yes, this sounds correct -- the linuxtv.org deals with the kernel
[23:23] <hggdh> scatterp: open a terminal, and run 'ubuntu-bug linux'
[23:24] <hggdh> 'linux' is the kernel
[23:24] <scatterp> ok lets see
[23:24] <hggdh> so it sounds like you want the new ids (and perhaps more than that) added to the kernel list
[23:25] <scatterp> are you saying that if i recompiled the kernel and added the ids to some file it would just work.. because i have no idea how to do that but want to clarify to see if i understand
[23:25] <hggdh> scatterp: it might. It might not. It might blow your kernel
[23:26] <scatterp> ahh ok
[23:26] <scatterp> and then a simpler tempory  soloution if its possible might be to "force" the usb id
[23:27] <hggdh> any "simpler temporary" solution will require you to do things that you do not sound familiar with -- which means you might not be able to recover from them, if they go wrong
[23:27] <scatterp> ok good point
[23:28] <jrgifford_> hggdh: thank you.
[23:29] <scatterp> ok i run that command a window opened up asking me to send problem report to developers but it did not give me the chance to explain what the problem was ?
[23:29] <hggdh> but you might try the #ubuntu-studio channel, they deal with these things
[23:29] <hggdh> scatterp: you will have the chance to explain when the web page opens
[23:29] <scatterp> ok
[23:41] <scatterp> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1060527 is this ok hggdh
[23:41] <ubot2> Launchpad bug 1060527 in linux "Samsung SEW 3035 webcam not working" [Undecided,New]
[23:42] <hggdh> scatterp: at least for a start, yes. Which usbid would be your camera?
[23:44] <scatterp> device 10
[23:44] <hggdh> scatterp: cuz I cannot see anything I would recognise as a camera in the USB output in your bug
[23:44] <hggdh> oh, then 0d98:87a0
[23:45] <scatterp> yes
[23:46] <hggdh> run, on the terminal, 'sudo lsusb -d 0d98:87a0 -v', and add the output to the bug
[23:47] <scatterp> ok
[23:47] <hggdh> this *may* give the kernel folks a bit more of data to work on
[23:47] <scatterp> cool ok
[23:56] <scatterp> done
[23:56] <scatterp> anything else i can do to help ?