| hot_wheelz | Hi guys | 00:32 |
|---|---|---|
| jea | hi | 00:34 |
| hot_wheelz | Hi jea | 00:35 |
| hot_wheelz | You know that sound issue i reported here? | 00:35 |
| jea | Yes, I do recall that | 00:37 |
| jea | I thought you mentioned you got it working? | 00:37 |
| hot_wheelz | it just decided to work via a patch i think but have since lost it again I don't know what's up with it | 00:39 |
| hot_wheelz | maybe the driver has issues or something ? | 00:40 |
| jea | possibly, I am not really sure | 00:41 |
| jea | a lot of such issues are really dependant on the setup of the computer, etc | 00:42 |
| jea | so can be hard to track down | 00:42 |
| hot_wheelz | It's a Dell XPS 1501X | 00:43 |
| jea | i can't say i am familiar with that computer | 00:45 |
| jea | it is a bit too hard to keep up with every model available out there :P | 00:45 |
| hot_wheelz | agreed | 00:46 |
| hot_wheelz | The only way I know to fix it right now is to reinstall but then it will just happen again | 00:49 |
| jea | unless something has been corrupted somehow | 00:50 |
| hot_wheelz | my vol is not muted just now sound output | 00:50 |
| jea | is it definitely not a hardware issue? | 00:50 |
| jea | most likely it is not, but there is a slight possiblility | 00:50 |
| hot_wheelz | how can i file it with an output to help with a fix? | 00:52 |
| jea | sorry, file what with an output? | 00:52 |
| hot_wheelz | a bug | 00:52 |
| jea | oh, right | 00:53 |
| hot_wheelz | because it works for awhile then dies | 00:53 |
| jea | Is there an existing bug, or will it be a new one? | 00:53 |
| jea | I would take a look at this https://help.ubuntu.com/community/ReportingBugs | 00:54 |
| jea | and this may also help http://www.omgubuntu.co.uk/2012/02/how-to-file-a-bug-in-ubuntu | 00:55 |
| jea | as good guides to bug reporting | 00:55 |
| hot_wheelz | jea not that I can see thanks mate | 00:56 |
| jea | ok. if you have a launchpad account, you should be right to file a bug relatively easily | 00:57 |
| jea | probably the hardest part (in some cases) is finding the correct place to file the bug under | 00:57 |
| jea | but I think those guides should help | 00:57 |
| hot_wheelz | jea i do | 01:02 |
| hot_wheelz | jea, | 01:24 |
| hot_wheelz | https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1064621 | 01:24 |
| lubotu2 | Launchpad bug 1064621 in linux (Ubuntu Quantal) "Internal speaker muted after a while, several Realtek codecs (Quantal)" [Undecided,Confirmed] | 01:24 |
| jea | so that is the problem you are having? | 01:26 |
| hot_wheelz | jea seems so\ | 01:34 |
| hot_wheelz | it's there then it goes | 01:34 |
| jea | right. maybe trying their workaround, and posting your findings would be a good idea | 01:34 |
| hot_wheelz | it is suggested running sudo apt-get remove alsa-hda-dkms should be the fix right? | 01:37 |
| hot_wheelz | when i tried that i got Unable to locate package alsa-hda-dkms | 01:38 |
| jea | I think you might want to install it first | 01:42 |
| jea | i suspect it does not come with quantal, but is an extra | 01:42 |
| jea | The final fix is to install a new kernel version | 01:44 |
| jea | linux-headers-3.5.0-18-generic | 01:44 |
| jea | linux-image-extra-3.5.0-18-generic | 01:44 |
| jea | I suspect these are both under -proposed at the moment | 01:45 |
| jea | so check out https://wiki.ubuntu.com/Testing/EnableProposed | 01:45 |
| jea | just ensure you do not update the entire system from proposed - follow the guide on that page to only update the kernel | 01:45 |
| jea | i suspect that you don't need the alsa-hda-dkms package when upgrading the kernel either | 01:48 |
| hot_wheelz | just do kernel then | 01:49 |
| jea | yep, i would just do the kernel | 01:50 |
| jea | make sure you do both the headers and extras packages | 01:50 |
| hot_wheelz | doing now | 01:56 |
| jea | ok. be careful! | 01:57 |
| hot_wheelz | jea, | 07:44 |
| hot_wheelz | So kernel update seems to have resolved the issue i'll keep you posed | 07:54 |
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