[00:32] Hi guys [00:34] hi [00:35] Hi jea [00:35] You know that sound issue i reported here? [00:37] Yes, I do recall that [00:37] I thought you mentioned you got it working? [00:39] it just decided to work via a patch i think but have since lost it again I don't know what's up with it [00:40] maybe the driver has issues or something ? [00:41] possibly, I am not really sure [00:42] a lot of such issues are really dependant on the setup of the computer, etc [00:42] so can be hard to track down [00:43] It's a Dell XPS 1501X [00:45] i can't say i am familiar with that computer [00:45] it is a bit too hard to keep up with every model available out there :P [00:46] agreed [00:49] The only way I know to fix it right now is to reinstall but then it will just happen again [00:50] unless something has been corrupted somehow [00:50] my vol is not muted just now sound output [00:50] is it definitely not a hardware issue? [00:50] most likely it is not, but there is a slight possiblility [00:52] how can i file it with an output to help with a fix? [00:52] sorry, file what with an output? [00:52] a bug [00:53] oh, right [00:53] because it works for awhile then dies [00:53] Is there an existing bug, or will it be a new one? [00:54] I would take a look at this https://help.ubuntu.com/community/ReportingBugs [00:55] and this may also help http://www.omgubuntu.co.uk/2012/02/how-to-file-a-bug-in-ubuntu [00:55] as good guides to bug reporting [00:56] jea not that I can see thanks mate [00:57] ok. if you have a launchpad account, you should be right to file a bug relatively easily [00:57] probably the hardest part (in some cases) is finding the correct place to file the bug under [00:57] but I think those guides should help [01:02] jea i do [01:24] jea, [01:24] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1064621 [01:24] Launchpad bug 1064621 in linux (Ubuntu Quantal) "Internal speaker muted after a while, several Realtek codecs (Quantal)" [Undecided,Confirmed] [01:26] so that is the problem you are having? [01:34] jea seems so\ [01:34] it's there then it goes [01:34] right. maybe trying their workaround, and posting your findings would be a good idea [01:37] it is suggested running sudo apt-get remove alsa-hda-dkms should be the fix right? [01:38] when i tried that i got Unable to locate package alsa-hda-dkms [01:42] I think you might want to install it first [01:42] i suspect it does not come with quantal, but is an extra [01:44] The final fix is to install a new kernel version [01:44] linux-headers-3.5.0-18-generic [01:44] linux-image-extra-3.5.0-18-generic [01:45] I suspect these are both under -proposed at the moment [01:45] so check out https://wiki.ubuntu.com/Testing/EnableProposed [01:45] just ensure you do not update the entire system from proposed - follow the guide on that page to only update the kernel [01:48] i suspect that you don't need the alsa-hda-dkms package when upgrading the kernel either [01:49] just do kernel then [01:50] yep, i would just do the kernel [01:50] make sure you do both the headers and extras packages [01:56] doing now [01:57] ok. be careful! [07:44] jea, [07:54] So kernel update seems to have resolved the issue i'll keep you posed