/srv/irclogs.ubuntu.com/2012/11/07/#ubuntu-bugs.txt

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mspencerHi, I'm new to bug fixing. Approximately how long does it take until someone reviews my bug fix merge proposal?01:01
mspencera bug is listed for both a project and dist+package. when assigning the bug to myself, do I assign both to myself or just one?02:38
mspencerand can I work on a bug marked as confirmed, or must it be marked triaged?02:40
trinikronohey mspencer not like im a expert or anything but i can give you my opinion02:44
mspencerany help would be great, I'm new to bug fixing02:45
trinikrononormally if a bug is triaged its because it is complete and ready to be worked on02:45
trinikronomeaning all the log files etc02:45
trinikronoare you going to fix the bugs yourself mspencer?02:45
trinikronoalso can you post one of the bugs so that the people in the channel have an idea of what you are working on02:46
mspencerI'm considering working on LP #1019457, it would be only my second bug fix so I don't know how hard it would be.02:48
ubot2Launchpad bug 1019457 in unity (Ubuntu) "The Dash closes when trying to switch to the Command lens (Alt+F2)" [Low,Confirmed] https://launchpad.net/bugs/101945702:48
trinikronothe other bug you worked on was a unity bug also? mspencer02:51
trinikrononormally a bug would need apport info too be considered complete and sent upstream, but as ubuntu is upstream that isnt necessary02:52
mspencerI've submitted a proposal for a fix to LP #1058059 and am waiting for it to be merged.02:52
ubot2Launchpad bug 1058059 in software-properties (Ubuntu) "Menus are misaligned: "When there are other updates" and "Notify me of a new Ubuntu version"" [Medium,In progress] https://launchpad.net/bugs/105805902:52
trinikronoi think you should get intouch with someone from unity and make sure it wasnt designed that way02:54
trinikronoone persons bug is a next persons feature02:54
mspencerso would this be something to ask on the ubuntu-devel-discuss mailing list?02:55
Aaronsorry for my newbie question. do you guy's have any type of web sites to look for packages tahat need love02:55
trinikronoi was looking to see if there are duplicates02:55
Aaronso i can adopt the packages02:55
trinikronoAaron: start with one you love :D02:56
Aaroni just want to make sure .... no one it's the upstreamer02:56
Aaronthe packages i really love it's evolution02:56
trinikronoyou are thinking about a particular package Aaron02:56
trinikronowell for evolution there is prolly the mozilla team02:56
Aarondon't have nothing in mind but evolution02:57
Aaronyeah...02:57
trinikronothats good02:57
Aaronthen i'll take another easy package to handle02:57
Aaronbut i really want to start helping around more..02:57
trinikronogimme a sec Aaron ill find that wikipage for you02:58
Aaronok02:58
mspencertrinikrono: how would I contact unity to find out if this really a bug?02:58
trinikronomspencer: to finish with you, can you test the fix on your system and see if it fixes the problem02:59
Aaronmspencer, on launchpad02:59
trinikronomaybe submit a patch for now02:59
mspencerAaron: thanks!02:59
trinikronobut i think you should wait to hear from someone from the unity team02:59
trinikronoso what we can do is too make the bug triaged02:59
trinikronothis bug should just need apport info03:00
trinikronoyou know the command apport-collect03:00
trinikronoand we need to find someone that can mark the bug as triaged03:00
trinikronoif anything you can send a email to the list if they are no bug triagers online03:00
trinikronohaving the bug triaged would help with getting it noticed, there are alot of bugs for unity03:01
trinikronoi saw ~170003:01
trinikronobut in the mean you can subscribe to the bug and work on a patch for it03:01
mspencertrinikrono: what list?03:02
trinikronothe email list for the bugsquad03:02
trinikronogimme a sec03:02
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Aaronthey should have a package like debian where it tells you which package need adoption03:03
trinikrono ubuntu-bugsquad@lists.ubuntu.com03:03
trinikronothey always answer emails03:03
trinikronoeven if triagers arent always online03:03
Aaronlol03:03
trinikronoand they will know better than me :)03:03
mspencertrinikrono: thanks! should I work on a patch vs a branch proposal?03:04
trinikronoi think a patch is fine for now03:04
trinikronountil we make sure it is a bug!03:04
trinikronoAaron: https://wiki.ubuntu.com/MozillaTeam here you go03:05
trinikronowhoops03:05
trinikronodid i mix them up03:05
trinikronoevolution is mozilla, i was thinking about thunderbird03:05
Aaroncool03:06
Aaroni'll go with xchat?03:06
Aaron;)03:06
Aaroneven better it's a client that i use03:06
trinikronoAaron: wait one sec03:07
trinikronohttps://wiki.ubuntu.com/DebuggingEvolution use this page Aaron03:07
trinikronothis is to debug evolution03:07
Aaronok03:07
trinikronoevolution is not with the mozilla team that was my mistake03:07
Aaronubuntu sucks... in the packaging part. they should be like debian with the adoption...03:09
Aaronof a package03:09
Aaronso i can upload my ppa03:09
trinikronoand check this page aswell Aaron i believe this is what you looking for https://wiki.ubuntu.com/BugSquad/AdoptPackage03:09
trinikronowell Aaron thats the funny thing , if you get them to update the version in debian03:09
trinikronoit will get updated in ubuntu aswell03:10
trinikronoremember we use debian unstable03:10
Aaronyeah03:11
Aaroni know..03:11
persiaAaron: The idea is that we don't have any maintainers in Ubuntu, so *anyone* can fix bugs or uplaod a package.03:11
Aaronwe upload them to launchpad?03:11
Aaronand how do you make it official that you are the maintainer ?03:11
persiaYep.03:11
persiaYou don't.03:11
trinikronogood the big guns arrived03:11
persiaA long time ago in Debian (it's not that way now), there were lots of maintainers refusing to upload bugfixes.03:11
Aaronoh.03:12
persiaAnd the Ubuntu model was developed during that bad time, so err on the other side: no maintainers at all.03:12
Aaronso how can i maintain a package just put it on launchpad?03:12
persiaIt's considered polite to chat with folks who worked on the package before.03:12
persiaYou can't maintain a package, except maybe by fixing everything in it faster than anyone else can notice.03:13
Aaronoh03:13
persiaIf you want to try this, triage all the bugs, and prepare candidates for upload.03:13
persiaIn the beginning, you'll need to get sponsored, but if you've been doing it for a while, you can ask the DMB for upload permission.03:13
persia!sponsoring03:13
ubot2You can find out about the package sponsorship process here http://wiki.ubuntu.com/SponsorshipProcess - For !UDS sponsorship see http://uds.ubuntu.com/participate/sponsorship/03:13
persiaWhich package?03:13
trinikronoevolution03:13
Aaronor. xchat03:15
persiaI don't think that's on any of the images, for for historical reasons, I'd recommend chatting with the Desktop Team about it (in #ubuntu-desktop).  They can probably tell you the current status better, and help determine the best fix or be sponsors.03:15
persiaI think xchat is part of the Xubuntu Desktop and Ubuntu Desktop images, so either the Desktop team again, or the Xubuntu team (#xubuntu-devel) would likely know about that.03:16
persiaIn general, you can check if a package is used in an image by looking at the output of `apt-cache show ${PACKAGE}` for the Task: field.03:16
mspencerhow do I use apport-collect to add info to a bug? the bug is LP #101945703:17
ubot2Launchpad bug 1019457 in unity (Ubuntu) "The Dash closes when trying to switch to the Command lens (Alt+F2)" [Low,Confirmed] https://launchpad.net/bugs/101945703:17
persiaIf it's in a task, there's probably a team who wants it to be in good shape with whom you could collaborate.03:17
trinikronoapport-collect 1019457 mspencer03:18
trinikronocan you take a look at that bug aswell persia03:18
trinikronomspencer: wants to fix the bug i was suggesting we triage the bug first03:18
persiaI know nothing about the dash (my main interaction with it involves trying to figure out how to remove it from my interface without breaking other things)03:19
Aaronsorry persia the other question was. is how do you set up the email account that was forward to my account so i can write with my ubuntu email03:19
mspencerI ran that, but I'm not sure what to answer when I got to this question "Thanks for reporting this bug on unity.  Is the issue you are reporting purely graphical (will report more information about your graphic configuration and will report the bug against compiz)?"03:20
persiaAaron: I believe that @ubuntu.com mail is sent to the default address registered in launchpad for Ubuntu Members, but you can verify in #launchpad.03:20
trinikronomaybe its the wrong bug number lol mspencer03:20
mspencertrinikrono: it's the correct number03:21
persiamspencer: What happens if you say "no" to that prompt?  I suspect that some folk report problems with tearing or icon corruption against the dash, hence the question.03:21
Aaronthere was a bug, on this package "podbrowser"03:22
Aaronit does not want to open03:22
Aaronit say's *** sorry, I Tried my best but i still can't find a usable icon theme!03:23
mspencerpersia: I answered no and it takes me to the send report dialog. should I send the report? does it matter what version I'm running (precise)?03:24
mspencerby the way, this is probably a bug, not a feature, because pressing Alt takes me directly to the app menu from the dash or command lens.03:27
persiamspencer: Sending the report should add information to the bug on LP03:29
mspencerpersia: but does it matter what version I'm running?03:30
mspencerpersia: should I run this from quantal or raring instead of precise?03:30
persiaIt depends on how you want to report the bug.  Replicating it in raring and collecting information there is more likely to get a fix, as someone has to be convinced it's critical to get a fix into quantal or precise.03:31
persiaIf you believe it to be critical for precise, and believe it to be fixed in quantal and raring, then precise is the version from which you should collect information.03:32
mspencerpersia: it still exists in quantal and I don't think it is important to get fixed in precise or quantal, so I'll report it from raring.03:36
mspenceronce I send the report, how do I get it triaged?03:36
persiaDo as much as you can, then ask for help here.  Best practice is not to be the one to set status and importance for one's own bugs, as one may be biased.03:37
mspencerpersia: I can't set either, launchpad doesn't let me.03:38
persia!bugsquad03:39
ubot2Factoid 'bugsquad' not found03:39
persiaGrrr....03:39
persiaThat's because it thinks you're new.  Try triaging other folks bugs and ask here for someone to review your triage and set the status for you.03:40
persiaOnce you've done 5-10, dig up the bugsquad application procedure from the wiki, and you can be granted permission to set those.03:40
mspencerpersia: I am new to launchpad, I joined last week, and the bug isn't my own.03:40
persiaWelcome then!  Since you're triaging someone else's bug, once you've added all the information, and think it's ready, determine what you think the importance and status should be, and ask someone here to set it.03:41
persia!importance03:41
ubot2You can learn about setting bug importance at https://wiki.ubuntu.com/Bugs/Importance03:41
persia!status03:41
ubot2Factoid 'status' not found03:41
persia(it's probably Bugs/Status or something)03:42
mspencerpersia: Okay, I will.03:42
persiaMake sure there's enough information that someone else can easily reproduce the bug, and that there is current system information about it (debug symbols, stacktraces, whatever apport wants), to make it easy for the developer to understand what needs fixing.03:43
mspencerpersia: There's already enough info on how to reproduce it, so would the data from apport-collect be enough? I plan on fixing it myself if I can.03:45
persiamspencer: If you're planning to fix it, you're being the developer, and so are in the best position to decide if it is well-triaged.  If it has enough information for you to fix it, it's triaged.03:46
persiaOnce you have a fix, I'd recommend chatting with the Desktop Team to help get it uploaded.03:47
mspencerSo when I have enough info, I just ask here for the bug to be triaged?03:51
persiaOr, if you're planning to fix it quickly, don't bother with the official status, and just assign it to yourself and post the fix when it's ready.03:55
persiaTriaging bugs is most useful when you can describe the problem in close detail, but need someone else to actually fix it.03:56
mspencerpersia: Since I'm new to bug fixing, it might take awhile.03:56
mspencerThanks for all the help, I'll just assign myself to the bug and work on it.03:58
mspencerpersia: Since I'm just working on a patch and then will talk to the Desktop Team to get it uploaded, would I still set the status to In Progress?04:05
persiaI would, if I was working on it, just to let others know to ask me if they want to know the current status04:08
mspencerpersia: thanks for all the help!04:10
persiaAlso, unless you specifically need me, I'd recommend just asking questions in the channel without highlighting anyone.  Someone else may be faster to answer than I, or I might have walked away for a bit.04:10
persiaNo problem, and thanks for helping make Ubuntu better.04:11
mspencerone more question - the bug is tied to a project and dist+package: am I going to assign myself to both?04:12
mspencer'Unity', and '(unity) Ubuntu'04:13
persiaYou decide: the former involves working directly with the developers who wrote the software in the first place, and may require special arrangements.04:16
persiaThe latter involves creating a patch for Ubuntu: it's good practice to also make the patch available upstream when doing so, but the desktop team is likely the only group with who you must coordinate.04:17
persiaIf you have an interest in Unity specifically, and expect to be doing more with that, I'd recommend the former.04:18
persiaIf you have an interest in Ubuntu and expect to have other patches for other programs, the latter might be a better introduction to our procedures.04:18
mspencerI did the second because I'm interested in fixing bugs in Ubuntu in general.04:18
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TheLordOfTimeiou.  anything of relevance here, or can i go back to lurking?19:23
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