mspencer | Sorry about that, I had to leave right away. | 00:09 |
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mspencer | When I'm working on a bug that involves new behavior, who do I communicate with to decide exactly how it will work? | 00:09 |
mspencer | The bug is LP #657275. Should I ask how this should work on #ubuntu-devel, on one of the developers mailing lists, or what? | 00:09 |
ubot2 | Launchpad bug 657275 in apport (Ubuntu) "ubuntu-bug should save reports offline automatically rather than giving a cryptic error message" [Wishlist,In progress] https://launchpad.net/bugs/657275 | 00:09 |
penguin42 | mspencer: I'd say speak to the maintainer of the package | 00:10 |
penguin42 | mspencer: It might also be an idea to look at what the 'whoopsie' package does which is a new crash recorder that landed in 12.04 (I think) | 00:11 |
mspencer | penguin42: Do you mean the person listed as maintainer on the project's page in launchpad? | 00:14 |
mspencer | So I should check out what whoopsie does with crash reports to help decide what the new behaviou should be? | 00:15 |
penguin42 | mspencer: I *think* that's the same thing as the package maintainer recorded in the package itself (e.g. apt-cache show apport) | 00:16 |
mspencer | Yes, it's the same person. Should I email him directly about this? | 00:17 |
penguin42 | mspencer: Worth asking the maintainer of apport/ubuntu-bug if he's already got some ideas, and he might now of a mailing list for discussing stuff; the other thing is that Launchpad has a system for project proposals (blueprints) that are done for fairly large things, although that is getting more complex - start with the maintainer | 00:17 |
mspencer | penguin42: what do you mean "he might now of a mailing list for discussing stuff"? | 00:18 |
penguin42 | mspencer: Some packages have their own mailing lists where people throw about ideas | 00:18 |
penguin42 | mspencer: so it's normally right to ask/suggest on the mailing list | 00:18 |
mspencer | The project doesn't look like it has its own mailing list, should I ask on more general mailing list? | 00:20 |
mspencer | I'm new to bug fixing, so I'm not familiar with this stuff. | 00:20 |
penguin42 | mspencer: Maybe, but I guess I'd start with the maintainer | 00:20 |
penguin42 | mspencer: If you can find an appropriate mailing list that's good because you can see if anyone is already working on a fix, but the maintainer should know | 00:21 |
mspencer | So I should email him directly about this? | 00:22 |
penguin42 | mspencer: If you can't find an appropriate mailing list, then yes | 00:22 |
penguin42 | mspencer: You can just attach your ideas /thoughts to the bug and see if he notices it | 00:23 |
penguin42 | mspencer: Although be patient - maintainers normall yget zillions of bug mails etc | 00:24 |
mspencer | I should email him rather than the ubuntu-devel or ubuntu-devel-discuss mailing lists? | 00:24 |
penguin42 | mspencer: You could try ubuntu-devel, although I'm not too familiar with it | 00:25 |
mspencer | Okay, I'll try ubuntu-devel. Thanks for the help! | 00:27 |
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* persia mentions that Launchpad's idea of "Maintainer" often has no relation whatsoever to the folk who care about the state of the package in Ubuntu | 04:42 | |
persia | (and since Ubuntu refutes the concept of "Maintainer", there's no meaningful way LP could have a good idea) | 04:42 |
=== Ursinha-afk is now known as Ursinha | ||
guntbert | What happens after apport has done its thing after a crash (collected info, asked the user if a "problem report" should be sent)? I never get the chance to actually report a bug, as is the case when calling ubuntu-bug. | 12:47 |
=== e11bits_ is now known as e11bits | ||
* penguin42 wonders why my dad always manages to find imaginative ways to break Ubuntu | 15:48 | |
penguin42 | he's managed to get a repeatable kernel panic on a bog standard Intel graphics system by plugging it into a KVM switch | 15:49 |
penguin42 | sihg it looks like it's bug 1070690 | 16:31 |
ubot2 | Launchpad bug 1070690 in linux (Ubuntu Raring) "BUG: unable to handle kernel NULL pointer dereference at (null); RIP: 0010:[<ffffffff8167f93a>] [<ffffffff8167f93a>] __mutex_lock_slowpath+0xaa/0x150" [Medium,Incomplete] https://launchpad.net/bugs/1070690 | 16:31 |
ali1234 | why is that bug marked incomplete? | 16:46 |
penguin42 | not sure | 16:49 |
penguin42 | ah | 16:49 |
penguin42 | ali1234: Because Joseph asked for a bisect | 16:49 |
ali1234 | ok | 16:54 |
guntbert | What happens after apport has done its thing after a crash (collected info, asked the user if a "problem report" should be sent)? I never get the chance to actually report a bug, as is the case when calling ubuntu-bug. | 21:04 |
ali1234 | guntbert: the reports go into a different system now | 21:16 |
ali1234 | see https://errors.ubuntu.com/ and https://wiki.ubuntu.com/ErrorTracker | 21:17 |
guntbert | ali1234: thx - you guessed my next quetion :-)) | 21:18 |
guntbert | *question | 21:18 |
ali1234 | the technical explanation is at the very bottom of the second page | 21:18 |
guntbert | ali1234: great, I am reading - have a nice time | 21:19 |
ali1234 | now, if you're wondering how to link together a bug report and a crash dump, i don't think it is possible to do it, at least not yet | 21:21 |
ali1234 | https://bugs.launchpad.net/errors/+bug/1061049 | 21:21 |
ubot2 | Launchpad bug 1061049 in Errors "We should allow users to manually input a linked bug and better present both the create and link options" [Medium,Confirmed] | 21:21 |
guntbert | against what project do I report a bug when logging in to https://errors.ubuntu.com/ ? | 21:43 |
jtaylor | if its a bug with errors probably https://launchpad.net/whoopsie-daisy | 21:45 |
jtaylor | login itself is a different service I think | 21:45 |
guntbert | jtaylor: its the login via ubuntu SSO, which is returning a wonderful error | 21:47 |
jtaylor | what kind of error? | 21:47 |
guntbert | jtaylor: see http://paste.ubuntu.com/1351870/ | 21:48 |
=== glebihan_ is now known as glebihan | ||
=== glebihan_ is now known as glebihan | ||
=== Ursinha is now known as Ursinha-afk | ||
ali1234 | i actually tried to login to errors yesterday and it just kept asking for permissions over and over. assumed i didn't have the necessary access rights and gave up. | 23:35 |
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