| Tm_T | morning with haikus http://8325.org/haiku/ | 08:07 |
|---|---|---|
| TheLordOfTime | why is there no factoid about "whining" and how its not conducive to the support environment? | 21:49 |
| guntbert | TheLordOfTime: because the word in itself sounds rather condescending - nothing to keep the climate good | 21:52 |
| holstein | yeah, the connotation... maybe a !conducive factoid stating the positives | 21:53 |
| TheLordOfTime | perhaps. | 21:53 |
| TheLordOfTime | i know of the attitude factoid for people with the bad attitudes, and while it could apply to the people who /join and just complain/moan/whine, it doesn't quite fit... | 21:54 |
| holstein | !attitude | 21:54 |
| ubottu | The people here are volunteers, your attitude should reflect that. Answers are not always available. See http://wiki.ubuntu.com/IRC/Guidelines | 21:54 |
| holstein | not bad... | 21:55 |
| * holstein makes a note | 21:55 | |
| TheLordOfTime | the guidelines don't specifically touch on the "non-conducive" part of complaining | 21:56 |
| guntbert | TheLordOfTime: we mostly try to be not judging about others | 21:56 |
| TheLordOfTime | hence why i didn't pull that factoid out | 21:56 |
| TheLordOfTime | guntbert, i agree, that's what the point is, but... | 21:56 |
| TheLordOfTime | asking questions about how to fix something related to a problem, and just purely griping about the problems are far from each other, and the difference is somewhat easy to tell if you've been around here long enough | 21:57 |
| guntbert | TheLordOfTime: I'd prefer to not see the word "whining" at all in #ubuntu | 21:57 |
| TheLordOfTime | (the first one, of course, implies some level of complaining about a problem) | 21:57 |
| holstein | i think there are a lot of people shuffling around and finding frustration. missing things and feeling like "their ubuntu" is gone... not that it exuses any behavior | 21:58 |
| TheLordOfTime | guntbert, i agree, that word should not appear in channel, but would you agree that dreambox was only complaining / whining in #ubuntu without any care to actaully try to workaround or fix the problems? | 21:59 |
| holstein | its challenging... and im sure its not a new phenomenon.. i find it more difficult to keep a positive fram | 21:59 |
| holstein | frame* | 21:59 |
| guntbert | TheLordOfTime: I believe that kind of behaaviour is best met with an individual approach by someone who is in good temper at that time :) | 21:59 |
| TheLordOfTime | guntbert, indeed. | 21:59 |
| TheLordOfTime | ... oops, i broke my networking again :/ | 21:59 |
| * TheLordOfTime walks off to fix it for the third time today | 22:00 | |
| AlanBell | stop whining about your networking TheLordOfTime | 22:00 |
| guntbert | TheLordOfTime: yes, he was, but calling him that didn't improve his attitude a bit | 22:00 |
| AlanBell | ;) | 22:00 |
| genii-around | "We understand your frustration. Disparaging monologues on your current issue however does not make the volunteers more inclined to assist." | 22:01 |
| holstein | lol!... i said "/path/to/foo/" a few days ago, and the user claimed i had called him a fool | 22:01 |
| holstein | i do like mentioning the word "volunteer".. i think folks have a vibe that this is commercial tech-support.. | 22:02 |
| k1l | yep. official support channel sounds like there a canonical guys sitting and waiting for customers | 22:03 |
| holstein | and you've got a product that is malfuntioning and "you guys should fix this right now!" ;) | 22:04 |
| guntbert | genii-around: wonderfully put :) | 22:04 |
Generated by irclog2html.py 2.7 by Marius Gedminas - find it at mg.pov.lt!