daker | mhall119: ping | 16:51 |
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mhall119 | daker: pong | 16:51 |
daker | mhall119: now that i have admin access how can i fix those login issues ? | 16:52 |
mhall119 | daker: first, you need to ask somebody in #canonical-isd for the correct SSO id for their email address | 16:52 |
mhall119 | then you need to find their current django_openid_auth record, and replace the id part (at the end of the identity url) with the correct ID from ISD | 16:53 |
daker | ok so this mean i need to prepare a list of the user having login issues | 16:53 |
daker | mhall119: thanks | 16:54 |
mhall119 | daker: yeah, and get the email they are using to log in with if you can, because it's sometimes not the same email as we have in the database for them | 16:55 |
daker | mhall119: ok | 16:59 |
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