[16:51] mhall119: ping [16:51] daker: pong [16:52] mhall119: now that i have admin access how can i fix those login issues ? [16:52] daker: first, you need to ask somebody in #canonical-isd for the correct SSO id for their email address [16:53] then you need to find their current django_openid_auth record, and replace the id part (at the end of the identity url) with the correct ID from ISD [16:53] ok so this mean i need to prepare a list of the user having login issues [16:54] mhall119: thanks [16:55] daker: yeah, and get the email they are using to log in with if you can, because it's sometimes not the same email as we have in the database for them [16:59] mhall119: ok