[17:23] morning [18:55] morning [18:59] morning [18:59] morning [19:25] morning [19:25] morning [23:11] ajmitch: Emailed Snap at 10am yesterday asking for an update on ticket, no response yet. [23:13] perhaps their internet is down [23:13] or they're trying to figure out who's actually responsible for it & coming up short [23:13] telecomxtrayahoo mail? [23:14] At least they could reply with what they are up to. [23:15] i did some work at pipex (large-ish uk isp) many years ago and their internal network would frequently go down [23:15] "sitting round, playing poker & posting on twitter" [23:15] ojwb: that's a bit concerning [23:15] it didn't seem to surprise anyone who actually worked there, so it seems it wasn't unusual