/srv/irclogs.ubuntu.com/2013/01/24/#ubuntu-bugs.txt

psusijtaylor, that Stefano fellow has another batch of dup bugs if you still have that script handy04:26
amomagnome terminal wants to install a font. How disable it?05:36
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touil76Hello. Since the last update of ubuntu 12.04LTS, I cannot get sound through my headphone jack. The sound can still be heard with the external speaker jack, but not from my front headphones jack.22:17
jtaylortouil76: quite likely a kernel issue, have you tried booting into an older version?22:18
touil76Yes, and it doesn't work with the older kernel either.22:21
touil76I've seen in my update list, that I recently received a pulseaudio update.22:21
jtaylor3 days from proposed to updates ...22:23
jtaylorI don't like these super fast updates ...22:23
jtaylortouil76: try reverting back to the old version of pulseaudio22:23
jtaylorbug 1020471 seems to touch jacks22:24
ubot2Launchpad bug 1020471 in pulseaudio (Ubuntu Quantal) ""Front Headphone Jack" ALSA kcontrol name not picked up by PulseAudio" [Undecided,Fix released] https://launchpad.net/bugs/102047122:24
jtaylorif the revert fixes it post to that bug and add the tag regression-release22:24
jtayloror open a new one22:24
jtaylornot sure22:24
touil76@jtaylor: how to revert back to the old version of pulseaudio ?22:29
meetingologytouil76: Error: "jtaylor:" is not a valid command.22:29
touil76jtaylor: how to revert back to the old version of pulseaudio ?22:29
jtaylorapt-cache policy <pulseaudio-packages-you-have-installed>22:30
jtaylorwill show you the regular and updates version22:30
jtaylorinstall these with apt-get install <pkg>=<version>22:31
jtaylormaybe reverting pulseaudio-module-jack is enough22:31
jtaylorbe sure not to remove anything when doing that22:31
touil76I only get two answers : one from "precise", and the other from "precise-update".22:32
jtayloryes22:32
jtaylorapt-get install pulseaudio-module-jack=1:1.1-0ubuntu1522:33
jtayloryou may have to add more packages depending if it accepts that22:34
touil76So, what should I do ? Revert to precise what has been installed with pulseaudio using precise-update ?22:34
jtaylorrevert to the old version and see if that fixes the issue22:36
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touil76Reverting to old version would need to remove too much packages22:44
touil76What else can I do ?22:45
jtayloryou need to revert all pulseautiopackages you have installed22:45
jtaylorelse it will try to remove22:45
jtaylorhere you can get a list: https://launchpad.net/ubuntu/+source/pulseaudio22:45
jtayloror dpkg -l | grep pulseaudio22:46
touil76Couldn't I try a "new" version of pulseaudio instead ?22:48
jtaylorsure but that won't really help pinpointing the issue22:49
jtayloralso much higher risk of breaking your system22:49
touil76How could I do that ?22:50
jtaylordon't know, I'm also not going to help with that22:51
touil76Ok. How could I report this bug ?22:53
jtaylorfirst we need to figure out which update broke it22:53
touil76Can I try it later ? Will you be there on tuesday or wednesday next week ?22:58
jtaylorprobably22:58
touil76Thank you goodnight.23:00
jtaylortouil76: dpkg -l | grep -E "^ii" |grep 1:1.1-0ubuntu15.2  | grep pulseaudio | awk '{print $2"="$3}' | xargs echo23:01
jtaylorthat should give you the line to put behind apt-get install23:01
jtaylorno replace $3 with 1:1.1-0ubuntu1523:01
touil76?23:02
jtaylordpkg -l | grep -E "^ii" |grep 1:1.1-0ubuntu15.2  | grep pulseaudio | awk '{print $2"=1:1.1-0ubuntu15"}' | xargs echo23:02
touil76and then ?23:03
jtayloradd it behind apt-get install23:03
jtaylorthat should revert all your pulseaudio hopefully without removing anything23:03
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touil76Should it work without rebooting ?23:07
jtaylorit might23:07
jtaylorbut if not try rebooting23:07
jtaylorif it still does not work its probably not pulseaudio23:08
jtaylorthen you can upgrade again with a normal apt-get upgrade23:08
touil76It doesn't work, I'm going to reboot.23:09
touil76jtaylor : with the reboot and the older version installed, it works.23:15
jtaylork do ubuntu-bug pulseaudio23:16
jtaylorexplain your problem and make sure to mention that the latest update broke it23:16
touil76In fact, with the latest update, when I plugged the headphone set, the sound settings window swithed from "speakers" to "headphones",23:17
touil76now when I plug the headphone, the sound settings window stays on "speakers", but I hear the sound via the headphones.23:17
touil76I'm french and my english is bad. How can I explain this properly ?23:18
jtaylorwhat you said in the beginning is sufficient23:19
jtaylor"Since the last update of ubuntu 12.04LTS, I cannot get sound through my headphone jack. The sound can still be heard with the external speaker jack, but not from my front headphones jack."23:19
jtayloralso mention the sound settings window change23:19
jtaylorand the version number 1:1.1-0ubuntu15.223:19
touil76I did what you say but the package shows the version 1:1.1-ubuntu15 not 15.223:20
jtaylorand that reverting back to 1:1.1-0ubuntu15 + reboot fixes it again23:20
jtayloryes because we reverted23:20
touil76Should I reinstall so that the apport process show 15.2 ?23:20
jtaylordo you have a launchpad account?23:20
touil76Yes.23:20
jtaylordoesn't ubuntu-bug offer an option to file anyway?23:21
jtaylorif not you have to update to file the bug :/23:21
jtaylorjust: apt-get upgrade23:21
touil76the sound settings windows change, was it understandable as I wrote it ?23:25
jtayloryes23:27
touil76How it it : ?23:29
touil76Since the last update of ubuntu 12.04LTS, I cannot get sound through my headphone jack. The sound can still be heard with the external speaker jack, but not from my front headphones jack.23:29
touil76The version of pulseaudio that causes troubles has number  1:1.1-0ubuntu15.2.23:29
touil76Reverting back to 1:1.1-0ubuntu15 and then rebooting fixes the problem.23:29
touil76I noticed, with version 15.2 that when I plugged the headphone set, the sound settings window swithed from "speakers" to "headphones". On the contrary, with the older 15 version, when I plug the headphone, the sound settings window stays on "speakers", though I hear the sound via the headphones.23:29
jtaylorthats fine23:30
jtayloryou'll probably be asked to provide more detailed information23:30
touil76Ok, thank you very much for you help. It was very appreciated.23:30
jtaylorthey'll tell you how23:30
touil76Ok.23:30
jtaylorplease tell me the bug number when you filed it23:31
touil76110456523:31
jtaylortouil76: to stick with the working package see: https://help.ubuntu.com/community/PinningHowto#Introduction_to_Holding_Packages23:36
jtaylortouil76: but remember to remove the holds again when the issue is fixed or you are asked to test the fix23:36
jtaylor< offline now, bye23:37

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