[04:26] jtaylor, that Stefano fellow has another batch of dup bugs if you still have that script handy [05:36] gnome terminal wants to install a font. How disable it? === yofel_ is now known as yofel === Ursinha-afk is now known as Ursinha === juk is now known as Guest95103 [22:17] Hello. Since the last update of ubuntu 12.04LTS, I cannot get sound through my headphone jack. The sound can still be heard with the external speaker jack, but not from my front headphones jack. [22:18] touil76: quite likely a kernel issue, have you tried booting into an older version? [22:21] Yes, and it doesn't work with the older kernel either. [22:21] I've seen in my update list, that I recently received a pulseaudio update. [22:23] 3 days from proposed to updates ... [22:23] I don't like these super fast updates ... [22:23] touil76: try reverting back to the old version of pulseaudio [22:24] bug 1020471 seems to touch jacks [22:24] Launchpad bug 1020471 in pulseaudio (Ubuntu Quantal) ""Front Headphone Jack" ALSA kcontrol name not picked up by PulseAudio" [Undecided,Fix released] https://launchpad.net/bugs/1020471 [22:24] if the revert fixes it post to that bug and add the tag regression-release [22:24] or open a new one [22:24] not sure [22:29] @jtaylor: how to revert back to the old version of pulseaudio ? [22:29] touil76: Error: "jtaylor:" is not a valid command. [22:29] jtaylor: how to revert back to the old version of pulseaudio ? [22:30] apt-cache policy [22:30] will show you the regular and updates version [22:31] install these with apt-get install = [22:31] maybe reverting pulseaudio-module-jack is enough [22:31] be sure not to remove anything when doing that [22:32] I only get two answers : one from "precise", and the other from "precise-update". [22:32] yes [22:33] apt-get install pulseaudio-module-jack=1:1.1-0ubuntu15 [22:34] you may have to add more packages depending if it accepts that [22:34] So, what should I do ? Revert to precise what has been installed with pulseaudio using precise-update ? [22:36] revert to the old version and see if that fixes the issue === zequence_ is now known as zequence [22:44] Reverting to old version would need to remove too much packages [22:45] What else can I do ? [22:45] you need to revert all pulseautiopackages you have installed [22:45] else it will try to remove [22:45] here you can get a list: https://launchpad.net/ubuntu/+source/pulseaudio [22:46] or dpkg -l | grep pulseaudio [22:48] Couldn't I try a "new" version of pulseaudio instead ? [22:49] sure but that won't really help pinpointing the issue [22:49] also much higher risk of breaking your system [22:50] How could I do that ? [22:51] don't know, I'm also not going to help with that [22:53] Ok. How could I report this bug ? [22:53] first we need to figure out which update broke it [22:58] Can I try it later ? Will you be there on tuesday or wednesday next week ? [22:58] probably [23:00] Thank you goodnight. [23:01] touil76: dpkg -l | grep -E "^ii" |grep 1:1.1-0ubuntu15.2 | grep pulseaudio | awk '{print $2"="$3}' | xargs echo [23:01] that should give you the line to put behind apt-get install [23:01] no replace $3 with 1:1.1-0ubuntu15 [23:02] ? [23:02] dpkg -l | grep -E "^ii" |grep 1:1.1-0ubuntu15.2 | grep pulseaudio | awk '{print $2"=1:1.1-0ubuntu15"}' | xargs echo [23:03] and then ? [23:03] add it behind apt-get install [23:03] that should revert all your pulseaudio hopefully without removing anything === zequence_ is now known as zequence [23:07] Should it work without rebooting ? [23:07] it might [23:07] but if not try rebooting [23:08] if it still does not work its probably not pulseaudio [23:08] then you can upgrade again with a normal apt-get upgrade [23:09] It doesn't work, I'm going to reboot. [23:15] jtaylor : with the reboot and the older version installed, it works. [23:16] k do ubuntu-bug pulseaudio [23:16] explain your problem and make sure to mention that the latest update broke it [23:17] In fact, with the latest update, when I plugged the headphone set, the sound settings window swithed from "speakers" to "headphones", [23:17] now when I plug the headphone, the sound settings window stays on "speakers", but I hear the sound via the headphones. [23:18] I'm french and my english is bad. How can I explain this properly ? [23:19] what you said in the beginning is sufficient [23:19] "Since the last update of ubuntu 12.04LTS, I cannot get sound through my headphone jack. The sound can still be heard with the external speaker jack, but not from my front headphones jack." [23:19] also mention the sound settings window change [23:19] and the version number 1:1.1-0ubuntu15.2 [23:20] I did what you say but the package shows the version 1:1.1-ubuntu15 not 15.2 [23:20] and that reverting back to 1:1.1-0ubuntu15 + reboot fixes it again [23:20] yes because we reverted [23:20] Should I reinstall so that the apport process show 15.2 ? [23:20] do you have a launchpad account? [23:20] Yes. [23:21] doesn't ubuntu-bug offer an option to file anyway? [23:21] if not you have to update to file the bug :/ [23:21] just: apt-get upgrade [23:25] the sound settings windows change, was it understandable as I wrote it ? [23:27] yes [23:29] How it it : ? [23:29] Since the last update of ubuntu 12.04LTS, I cannot get sound through my headphone jack. The sound can still be heard with the external speaker jack, but not from my front headphones jack. [23:29] The version of pulseaudio that causes troubles has number 1:1.1-0ubuntu15.2. [23:29] Reverting back to 1:1.1-0ubuntu15 and then rebooting fixes the problem. [23:29] I noticed, with version 15.2 that when I plugged the headphone set, the sound settings window swithed from "speakers" to "headphones". On the contrary, with the older 15 version, when I plug the headphone, the sound settings window stays on "speakers", though I hear the sound via the headphones. [23:30] thats fine [23:30] you'll probably be asked to provide more detailed information [23:30] Ok, thank you very much for you help. It was very appreciated. [23:30] they'll tell you how [23:30] Ok. [23:31] please tell me the bug number when you filed it [23:31] 1104565 [23:36] touil76: to stick with the working package see: https://help.ubuntu.com/community/PinningHowto#Introduction_to_Holding_Packages [23:36] touil76: but remember to remove the holds again when the issue is fixed or you are asked to test the fix [23:37] < offline now, bye