/srv/irclogs.ubuntu.com/2013/01/26/#ubuntu-bugs.txt

=== Jikan is now known as Jikai
=== yofel_ is now known as yofel
=== Jikai is now known as Jikan
KlfJoatDoes anyone care to look at bug 1102797 for me and make sure I did it right?  It's my first time, so please be gentle.  <grins>18:32
ubot2Launchpad bug 1102797 in sane-backends (Ubuntu) "Fujitsu ScanSnap S1500 does not work after fresh install of 12.10 x64" [Undecided,New] https://launchpad.net/bugs/110279718:32
penguin42KlfJoat: Seems reasonable18:47
penguin42KlfJoat: Did you try installing libsane-extras?18:48
KlfJoatAlready installed18:56
KlfJoat...  oh, I spoke too soon.  I didn't install it, but my scanner is in the mainline libsane.18:57
penguin42KlfJoat: I don't know much about sane to ask anything else except asking if there is any debug you can get out of it19:02
KlfJoatThat's fine.  :-)  I just want to make sure I didn't do it wrong or anything.  I've never filed a bug on Launchpad before.19:14
penguin42KlfJoat: Did you file that using ubuntu-bug ?19:45
KlfJoatYeah, I think so...21:02
penguin42ok21:05
KlfJoatIt's been a couple of days.  :-)21:05
penguin42there are a LOT of bugs in there - so frankly it's unlikely to get fixed quickly unless the sane guys spot it; I'd ask on a sane channel/list as well21:06
KlfJoatWell, I was also wondering if I even assigned it to the right package.21:07
penguin42yeh I think that's reasonable21:07
KlfJoatThe Wiki says that any hardware issues should be assigned to the kernel ("linux").  But it shows up in UDEV, so I figure the kernel is seeing it...21:08
KlfJoatBut sane-find-scanner doesn't see it....21:09
KlfJoatOr, rather, throws those errors.21:09
penguin42yeh I'd agree with you on this one, unless it's dependent on some special kernel driver that I doubt21:10
KlfJoatbut, then again, there are those weird messages in dmesg about microframes (from libusb, I'm assuming)...21:13
KlfJoatSo now do you see where I might be a bit confused?  <grins>21:13
penguin42haha ok now you admit to the weird dmesg errors!21:14
penguin42KlfJoat: Now do you want to attach those to the bug?21:15
TheLordOfTimeyou know, this is what irks me about that in the wiki: it doesn't specify how to actually determine *if* its a hardware problem... which makes this situation a case-in-point for why the wiki should be expanded on such things... :P21:15
KlfJoatpenguin42:  I put them in the body of the bug report. :-P21:16
KlfJoatTheLordOfTime: Nods21:17
penguin42KlfJoat: Ah not seen one of those before, doesn't look too serious21:17
KlfJoatI agree.  It's not dumping core...  but the scanner isn't working anymore.21:18
KlfJoatAnother question is whether this is a 64-bit issue.21:18
KlfJoatIf I'd known this was going to happen, I'd have only changed one thing at a time.  :-P21:19
penguin42haha that's difficult to know21:23
penguin42KlfJoat: you might be able to install the 32 bit sane stuff - try installing the package with :i386 at the end, might break too many things though21:23
KlfJoatpenguin42: Tried that.  a) didn't change anything and b) I'm not familiar with multiarch enough to be sure I was running the 32-bit version of sane-find-scanner.21:24
KlfJoatto clarify, a) It didn't fix the problem nor did it change the behavior.21:24
TheLordOfTimesudo apt-get remove sane-find-scanner; sudo apt-get install sane-find-scanner:i386 ?21:24
TheLordOfTime... ooops low power21:25
* TheLordOfTime disappears to find a power outlet21:25
penguin42TheLordOfTime: Pedal faster!21:25
penguin42KlfJoat: I'd ask the sane guys21:25
* KlfJoat sighs. "Okay, I'll get to it some time next week."21:27
penguin42KlfJoat: You could try force installing the sane packages from 12.04 - it might break stuff though21:27
KlfJoatYeah...  I'd like to keep from trashing my system.  :-)21:30
KlfJoatI've got lots of stuff piling up to scan, so I pulled out the Win7 HDD that came with my laptop and I'm running the official software.21:30
KlfJoatCurse whoever caused this to happen!  They've made me use Windows! :-P21:31
penguin42still, it's better than bug 83957 (yuch!)21:33
ubot2Launchpad bug 83957 in sane-backends (Ubuntu) "Cracking noise on Canon lide30, possibility for hardware failure" [High,Confirmed] https://launchpad.net/bugs/8395721:33
KlfJoatheh21:33

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