=== Jikan is now known as Jikai === yofel_ is now known as yofel === Jikai is now known as Jikan [18:32] Does anyone care to look at bug 1102797 for me and make sure I did it right? It's my first time, so please be gentle. [18:32] Launchpad bug 1102797 in sane-backends (Ubuntu) "Fujitsu ScanSnap S1500 does not work after fresh install of 12.10 x64" [Undecided,New] https://launchpad.net/bugs/1102797 [18:47] KlfJoat: Seems reasonable [18:48] KlfJoat: Did you try installing libsane-extras? [18:56] Already installed [18:57] ... oh, I spoke too soon. I didn't install it, but my scanner is in the mainline libsane. [19:02] KlfJoat: I don't know much about sane to ask anything else except asking if there is any debug you can get out of it [19:14] That's fine. :-) I just want to make sure I didn't do it wrong or anything. I've never filed a bug on Launchpad before. [19:45] KlfJoat: Did you file that using ubuntu-bug ? [21:02] Yeah, I think so... [21:05] ok [21:05] It's been a couple of days. :-) [21:06] there are a LOT of bugs in there - so frankly it's unlikely to get fixed quickly unless the sane guys spot it; I'd ask on a sane channel/list as well [21:07] Well, I was also wondering if I even assigned it to the right package. [21:07] yeh I think that's reasonable [21:08] The Wiki says that any hardware issues should be assigned to the kernel ("linux"). But it shows up in UDEV, so I figure the kernel is seeing it... [21:09] But sane-find-scanner doesn't see it.... [21:09] Or, rather, throws those errors. [21:10] yeh I'd agree with you on this one, unless it's dependent on some special kernel driver that I doubt [21:13] but, then again, there are those weird messages in dmesg about microframes (from libusb, I'm assuming)... [21:13] So now do you see where I might be a bit confused? [21:14] haha ok now you admit to the weird dmesg errors! [21:15] KlfJoat: Now do you want to attach those to the bug? [21:15] you know, this is what irks me about that in the wiki: it doesn't specify how to actually determine *if* its a hardware problem... which makes this situation a case-in-point for why the wiki should be expanded on such things... :P [21:16] penguin42: I put them in the body of the bug report. :-P [21:17] TheLordOfTime: Nods [21:17] KlfJoat: Ah not seen one of those before, doesn't look too serious [21:18] I agree. It's not dumping core... but the scanner isn't working anymore. [21:18] Another question is whether this is a 64-bit issue. [21:19] If I'd known this was going to happen, I'd have only changed one thing at a time. :-P [21:23] haha that's difficult to know [21:23] KlfJoat: you might be able to install the 32 bit sane stuff - try installing the package with :i386 at the end, might break too many things though [21:24] penguin42: Tried that. a) didn't change anything and b) I'm not familiar with multiarch enough to be sure I was running the 32-bit version of sane-find-scanner. [21:24] to clarify, a) It didn't fix the problem nor did it change the behavior. [21:24] sudo apt-get remove sane-find-scanner; sudo apt-get install sane-find-scanner:i386 ? [21:25] ... ooops low power [21:25] * TheLordOfTime disappears to find a power outlet [21:25] TheLordOfTime: Pedal faster! [21:25] KlfJoat: I'd ask the sane guys [21:27] * KlfJoat sighs. "Okay, I'll get to it some time next week." [21:27] KlfJoat: You could try force installing the sane packages from 12.04 - it might break stuff though [21:30] Yeah... I'd like to keep from trashing my system. :-) [21:30] I've got lots of stuff piling up to scan, so I pulled out the Win7 HDD that came with my laptop and I'm running the official software. [21:31] Curse whoever caused this to happen! They've made me use Windows! :-P [21:33] still, it's better than bug 83957 (yuch!) [21:33] Launchpad bug 83957 in sane-backends (Ubuntu) "Cracking noise on Canon lide30, possibility for hardware failure" [High,Confirmed] https://launchpad.net/bugs/83957 [21:33] heh