/srv/irclogs.ubuntu.com/2013/02/01/#ubuntu-au.txt

iktscreen + irssi01:14
ikt+ ssh01:14
ikt= irc from work01:14
iktwoo01:14
ikthey dns53 :)02:18
ikt:<02:32
ikthey all08:44
sagacihey08:47
iktwhat's happenen?08:54
ikti just spent 4 hours trying to convince some lady that the telstra support in the philipines are wrong and that her modem is locked08:55
iktto bogpond08:55
ikt:<08:56
head_victimMore storms coming.11:22
jeajust what we need11:49
iktlol12:20
iktgo queensland!12:20
iktatm you're flooding our call centre as well12:20
iktevery night this week 50 people needing a callback and 10 people sitting in the queue at midnight12:21
jeawhat call centre is that?12:22
iktjea: internode12:39
ikthttp://www.internode.on.net/contact/call_wait_times/12:39
ikt8 minute wait time12:39
iktand when I left 2 hours ago there were 25 callbacks12:40
iktnote: 8 minute wait time at 11:10pm is huge12:40
iktbefore queensland at 10:30pmish the queue is usually dead12:40
iktand especially on a friday night12:40
jeai guess the weather really doesn't help that12:48
iktyeah :/12:50
iktit's mainly because of queensland12:50
sagacidepends what kind of problems you're seeking to resolve12:50
ikthaving an exchange go offline isn't new12:51
ikthaving 8-20 of them... is12:51
iktbtw hi i'm ikt :)12:51
iktoh wait you're not jea12:51
jeawell, I am jea12:57
* jea wave12:57
* ikt waves13:10
iktalways so delayed with my responses13:10
iktI wish irssi was more intergrated into ubuntu13:10
iktlike psi13:10
iktpsi/empathy13:10
iktpops up when there's a new message13:10
jeathat would be useful13:12
head_victimikt: so you on the phones or part of running the room? Just curious as I run a couple of call centres up here in a different industry13:27
ikthead_victim: on phones13:42
head_victimWould be interesting to compare one day13:43
ikthopefully on a quieter day :P13:49

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