ikt | screen + irssi | 01:14 |
---|---|---|
ikt | + ssh | 01:14 |
ikt | = irc from work | 01:14 |
ikt | woo | 01:14 |
ikt | hey dns53 :) | 02:18 |
ikt | :< | 02:32 |
ikt | hey all | 08:44 |
sagaci | hey | 08:47 |
ikt | what's happenen? | 08:54 |
ikt | i just spent 4 hours trying to convince some lady that the telstra support in the philipines are wrong and that her modem is locked | 08:55 |
ikt | to bogpond | 08:55 |
ikt | :< | 08:56 |
head_victim | More storms coming. | 11:22 |
jea | just what we need | 11:49 |
ikt | lol | 12:20 |
ikt | go queensland! | 12:20 |
ikt | atm you're flooding our call centre as well | 12:20 |
ikt | every night this week 50 people needing a callback and 10 people sitting in the queue at midnight | 12:21 |
jea | what call centre is that? | 12:22 |
ikt | jea: internode | 12:39 |
ikt | http://www.internode.on.net/contact/call_wait_times/ | 12:39 |
ikt | 8 minute wait time | 12:39 |
ikt | and when I left 2 hours ago there were 25 callbacks | 12:40 |
ikt | note: 8 minute wait time at 11:10pm is huge | 12:40 |
ikt | before queensland at 10:30pmish the queue is usually dead | 12:40 |
ikt | and especially on a friday night | 12:40 |
jea | i guess the weather really doesn't help that | 12:48 |
ikt | yeah :/ | 12:50 |
ikt | it's mainly because of queensland | 12:50 |
sagaci | depends what kind of problems you're seeking to resolve | 12:50 |
ikt | having an exchange go offline isn't new | 12:51 |
ikt | having 8-20 of them... is | 12:51 |
ikt | btw hi i'm ikt :) | 12:51 |
ikt | oh wait you're not jea | 12:51 |
jea | well, I am jea | 12:57 |
* jea wave | 12:57 | |
* ikt waves | 13:10 | |
ikt | always so delayed with my responses | 13:10 |
ikt | I wish irssi was more intergrated into ubuntu | 13:10 |
ikt | like psi | 13:10 |
ikt | psi/empathy | 13:10 |
ikt | pops up when there's a new message | 13:10 |
jea | that would be useful | 13:12 |
head_victim | ikt: so you on the phones or part of running the room? Just curious as I run a couple of call centres up here in a different industry | 13:27 |
ikt | head_victim: on phones | 13:42 |
head_victim | Would be interesting to compare one day | 13:43 |
ikt | hopefully on a quieter day :P | 13:49 |
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