[01:14] <ikt> screen + irssi
[01:14] <ikt> + ssh
[01:14] <ikt> = irc from work
[01:14] <ikt> woo
[02:18] <ikt> hey dns53 :)
[02:32] <ikt> :<
[08:44] <ikt> hey all
[08:47] <sagaci> hey
[08:54] <ikt> what's happenen?
[08:55] <ikt> i just spent 4 hours trying to convince some lady that the telstra support in the philipines are wrong and that her modem is locked
[08:55] <ikt> to bogpond
[08:56] <ikt> :<
[11:22] <head_victim> More storms coming.
[11:49] <jea> just what we need
[12:20] <ikt> lol
[12:20] <ikt> go queensland!
[12:20] <ikt> atm you're flooding our call centre as well
[12:21] <ikt> every night this week 50 people needing a callback and 10 people sitting in the queue at midnight
[12:22] <jea> what call centre is that?
[12:39] <ikt> jea: internode
[12:39] <ikt> http://www.internode.on.net/contact/call_wait_times/
[12:39] <ikt> 8 minute wait time
[12:40] <ikt> and when I left 2 hours ago there were 25 callbacks
[12:40] <ikt> note: 8 minute wait time at 11:10pm is huge
[12:40] <ikt> before queensland at 10:30pmish the queue is usually dead
[12:40] <ikt> and especially on a friday night
[12:48] <jea> i guess the weather really doesn't help that
[12:50] <ikt> yeah :/
[12:50] <ikt> it's mainly because of queensland
[12:50] <sagaci> depends what kind of problems you're seeking to resolve
[12:51] <ikt> having an exchange go offline isn't new
[12:51] <ikt> having 8-20 of them... is
[12:51] <ikt> btw hi i'm ikt :)
[12:51] <ikt> oh wait you're not jea
[12:57] <jea> well, I am jea
[12:57]  * jea wave
[13:10]  * ikt waves
[13:10] <ikt> always so delayed with my responses
[13:10] <ikt> I wish irssi was more intergrated into ubuntu
[13:10] <ikt> like psi
[13:10] <ikt> psi/empathy
[13:10] <ikt> pops up when there's a new message
[13:12] <jea> that would be useful
[13:27] <head_victim> ikt: so you on the phones or part of running the room? Just curious as I run a couple of call centres up here in a different industry
[13:42] <ikt> head_victim: on phones
[13:43] <head_victim> Would be interesting to compare one day
[13:49] <ikt> hopefully on a quieter day :P