[01:38] <fully_human> Hello. I'd like to get involved with bug tacking. I'm to the point of running through this tutorial (https://developer.ubuntu.com/packaging/html/fixing-a-bug-example.html) but I'm a bit confused when I try to find a bug in launchpad to tackle. I see the bug sometimes assigned to a user even though the bug is labeled "NEW" and they date back to 2010.
[01:38] <TheLordOfTime> fully_human:  but don't expect infinitely-prompt responses in heere :p
[01:38] <fully_human> Alright. :)
[01:38] <penguin42> fully_human: 'new' is no one has triaged it
[01:39] <penguin42> fully_human: There are zillions of bugs coming in and not enough people to do anything with them
[01:39] <penguin42> fully_human: All help appreciated!
[01:39] <TheLordOfTime> i think his question, penguin42...
[01:39] <TheLordOfTime> is why there's a "NEW" bug with a user assigned to it already
[01:39] <penguin42> oh with an assigned?
[01:39] <TheLordOfTime> only reaosn i can think of is that they had initially set it as "Incomplete" and were going to handle it.
[01:39] <fully_human> That was part of it, mainly I was wondering when I would step on somebody's toes.
[01:39] <TheLordOfTime> and then it was reset to new.
[01:40] <penguin42> fully_human: which bug?
[01:40] <TheLordOfTime> damn it stop erry-ing me!
[01:40] <TheLordOfTime> penguin42:  ^
[01:41] <TheLordOfTime> ... aw heck, i broke znc's packaging again...
[01:41] <TheLordOfTime> fooey *diverts attention to his local builder*
[01:41] <penguin42> hehe
[01:41] <fully_human> I don't have one in mind specifically: right now I'm browsing launchpad for a bug in order to get my feet wet.
[01:42] <TheLordOfTime> we were asking what bug, because we were going to look at it.
[01:42] <TheLordOfTime> in regards to the "old but assigned" example
[01:42] <penguin42> fully_human: Maybe pick a package you know well, or problem type you've seen
[01:42] <TheLordOfTime> ^ that
[01:45] <TheLordOfTime> problem is a lot of the bugs are highly technical... so you'd need indepth knowledge of the code or debugging for that package.
[01:45] <TheLordOfTime> case in point: most of the php5 bugs are segvs.
[01:45] <fully_human> Ew. :P
[01:46] <fully_human> Yeah, I just discovered one bug with SeaHorse that I might tackle.
[01:46] <TheLordOfTime> link?
[01:47] <fully_human> I mean filestarter.
[01:47] <fully_human> *firestarter.
[01:47] <TheLordOfTime> link?
[01:47] <TheLordOfTime> :P
[01:47] <fully_human> Trying to find a link.
[01:47] <TheLordOfTime> just give us the bug number if you hve it
[01:47] <penguin42> fully_human: If you give a bug number the bot will give the link - e.g. bug 1
[01:47] <ubot2> Launchpad bug 1 in Ubuntu "Microsoft has a majority market share" [Critical,In progress] https://launchpad.net/bugs/1
[01:48] <TheLordOfTime> i tend to be more verbose than penguin42...
[01:48] <TheLordOfTime> LP Bug 1113888
[01:48] <ubot2> Launchpad bug 1113888 in libreoffice (Ubuntu) "package libreoffice-writer 1:3.6.2~rc2-0ubuntu3 failed to install/upgrade: cannot copy extracted data for './usr/lib/libreoffice/program/libswlo.so' to '/usr/lib/libreoffice/program/libswlo.so.dpkg-new': unexpected end of file or stream" [Undecided,Incomplete] https://launchpad.net/bugs/1113888
[01:48] <TheLordOfTime> :)
[01:48] <TheLordOfTime> just as an example :P
[01:48] <penguin42> ah I only prefix if I need to use non-lp
[01:48] <TheLordOfTime> yeah i fell in the habit of autoprefixing
[01:48] <TheLordOfTime> so *I* know which one i'm talking about :P
[01:49] <fully_human> Here's a good one: bug 66674
[01:49] <ubot2> Launchpad bug 66674 in firestarter (Ubuntu) "--start-hidden not supported" [Wishlist,Confirmed] https://launchpad.net/bugs/66674
[01:50] <fully_human> It's related to the bug I noticed in that there's no unity support.
[01:51] <TheLordOfTime> FYI Wishlist
[01:51] <penguin42> nasty; so the gnome bug was closed as wontfix because from their eyes it's pretty dead
[01:51] <TheLordOfTime> and that's a really old bug
[01:52] <TheLordOfTime> and upstream marked "Won't Fix"
[01:52] <TheLordOfTime>  and tbh i think Firestarter's pretty dead
[01:52] <fully_human> Oh, I just remembered a page on the ubuntu wiki of quick bugs...I forget the URL, though.
[01:52] <fully_human> TheLordOfTime: Yeah, I saw in reviews that it's not maintained anymore...but I wanted a challenge. :)
[01:53] <TheLordOfTime> fully_human:  if upstream doesn't maintain it i think we need to Not a Bug it..
[01:53] <TheLordOfTime> hmm......
[01:53] <TheLordOfTime> so taht's in universe...
[01:53] <penguin42> fully_human: Generally Ubuntu doen't carry patching for docs stuff - it tries to get it upstream
[01:53] <TheLordOfTime> *checks with MOTU*
[01:53] <TheLordOfTime> agreed with penguin42
[01:54] <TheLordOfTime> meh i'll leave motu alone :P
[01:54] <TheLordOfTime> i bother them enough.
[01:54] <fully_human> How about this? bug 874259
[01:54] <ubot2> Launchpad bug 874259 in shotwell (Ubuntu) "shotwell crashed with SIGSEGV in photo_import_developed_backing_photo()" [Medium,New] https://launchpad.net/bugs/874259
[01:54] <TheLordOfTime> wheee segv bugs!
[01:56] <penguin42> segv's are much more fun
[01:56] <fully_human> Yup, I've programmed in C...I know.
[01:56] <TheLordOfTime> i hate em
[01:57] <TheLordOfTime> that doesn't even look like its been upstreamed...
[01:57] <fully_human> Good 'ol valgrind never let me down. :-)
[01:57] <penguin42> fully_human: OK, so reasonably easy to triage; you can set importance, and you can ask the user if it still happens - it's old
[01:57]  * penguin42 loves fixing segfaults - dead easy if they're repeatable
[01:57] <penguin42> but there again I grovel through machine code for fun :-)
[01:57] <TheLordOfTime> penguin42:  correctionL: they can ask to have importance set.  not everyone's bugcontrol like you and I
[01:57] <penguin42> true
[01:58] <fully_human> Cool, thanks.  I may have to head to eat any minute.
[01:58] <fully_human> Thank you for helping me understand this. I can't wait to help! :-)
[01:58]  * TheLordOfTime yawns, and goes to pour himself another cup of coffee
[01:58] <penguin42> (says he sitting with a screenfull of disassembly...)
[01:58] <TheLordOfTime> lol
[02:02] <penguin42> right, time for bed