/srv/irclogs.ubuntu.com/2013/02/07/#ubuntu-bugs.txt

=== Ursinha_ is now known as Ursinha
=== rsalveti_ is now known as rsalveti
=== Amoz_ is now known as Amoz
=== yofel_ is now known as yofel
=== emma is now known as em
=== pedro_ is now known as Guest47813
melodie_hello19:33
melodie_I have detected something which might be seen as a bug, so I would ask your feeling about it : when installing VLC and trying to watch a video DVD, even with all the codecs installed nothing happens. It appears that /dev/dvd, and or /dev/cdrom (if it is an audio CD) is not found. For sure, the symlink does not exist in /dev : so I create it by hand (in direction of the detected device, as a symlink).19:35
melodie_my question is : does someone here thinks it could be possible to create it prior, or to create a script that will create the device node accordingly to the detected hardware ?19:36
JanCmelodie_: I think there are other & better ways for applications to detect "video devices" like DVD & BluRay20:23
JanCmelodie_: oh, and there is /media/cdrom of course20:23
JanCso there might actually be a "bug" in the VLC package, if it doesn't detect the CD/DVD/BluRay drive?20:23
melodie_JanC, uh? /media/cdrom is a directory, the gui vlc needs /dev/dvd and /dev/cdrom : I have tried to change it, but it does not keep the change.20:24
JanCactually, /media/cdrom is a symlink to a directory, to be exact, but it should be easy to find the device mounted under it from there20:26
JanCI'm surprised VLC isn't more intelligent about finding the DVD player device20:28
melodie_same here20:28
melodie_would you want to test ?20:28
fully_humanI'm trying to get into bug reporting at Launchpad.  I feel a little overwhelmed (I've been reading the wiki, but I still feel overwhelmed).  I was wondering if someone would be willing to hold my hand as I try to fill out a bug?20:29
fully_human...rather, Triage a bug.20:30
fully_human(I think that's what it's called)20:30
fully_human!bug 111793420:31
ubot2Launchpad bug 1117934 in unity (Ubuntu) "cannot switch diagonally to upper-left workspace via hotkeys." [Undecided,New] https://launchpad.net/bugs/111793420:31
JanCmelodie_: how do you try to play a DVD?  when I do Media -> Open Disc... I get a dialog where I can choose available discs?20:33
JanCavailable devices20:34
fully_humanmelodie_: Sorry, I think you want #ubuntu...this is for the bugsquad.20:34
fully_humanAh, nevermind...misread the message.20:34
melodie_fully_human, I want the bugsquad, right : I think maybe I can be told here if there is a possible fix and if I have to write a bug report : VLC never plays dvd's and audio CD's before I create the /dev/cdrom and /dev/dvd symlinks to /dev/sr020:39
hjdfully_human: Regarding the bug report you mentioned; a usual approach is to just read through the description on how to trigger the issue, and check if you can reproduce it on your own machine. :)20:39
fully_humanhjd: But don't I need to try to reproduce it with the specific hardware and OS version?  I'm using 12.10 and don't have the issue, but the bug reporter might be using 13.04 on another architecture.20:41
fully_humanShould I try to get more information out of him?20:41
hjdUnfortunately in this case, the person has not told which version of the package nor Ubuntu he/she is running so it is hard to tell :/20:41
melodie_JanC, the dvd is inserted, a window prompts to choose, VLC is chosen then once VLC started nothing happens. If in the config side of VLC "/dev/dvd1" is chosen for example, then it will work once, and after restarting VLC nothing : the chosen device is not kept. therefore having /dev/cdrom symlink and /dev/dvd symlink to the physical peripheral is the safest way to make it last.20:41
fully_humanhjd: So then label it as "incomplete" and ask for more info?20:42
hjdInterestingly, I'm able to reproduce it here on 12.10 though.20:43
JanCmelodie_: then it sounds like a VLC error to me; so file a bug against VLC?20:43
JanCmelodie_: it might be a bug in VLC's .desktop file even20:44
melodie_perhaps20:44
melodie_what does a desktop file have to do with this ?20:44
hjdIn general, if you can reproduce the issue with the same (or latest available) version, you can mark it as confirmed. Please note which package version and Ubuntu version you were able to reproduce the issue in when doing so, so that people can check against a newer version to see if it has been fixed in the future.20:44
fully_humanhjd: Oh, he means simultaneously?20:45
hjdYes, diagonally :)20:46
hjdWere you able to reproduce it then?20:48
JanCmelodie_: it defines how the application gets called (the command line used), but I suggest you just file a bug and let somebody with more VLC experience figure out where exactly the bug is20:51
melodie_JanC, thank you20:52
melodie_I'll do that soon20:53
hjdfully_human: Thanks for helping out. :)20:53
hjdI added a comment as well. You can see I did two things, first of all I mentioned which version I'm running which can be relevant if people are not able to trigger the issue in a newer version it might have been fixed along the way. I also added the tag "quantal" so that people can find it when looking for all bugs affecting 12.10.20:53
fully_humanhjd: No problem.20:54
fully_humanOkay, thanks.20:54
fully_humanhjd: Yes, i was able to reproduce it.20:54
hjdfully_human: I would recommend to take a look at packages you are familiar with, and see if any have bug reports which you can confirm or add more information to in order to get a bit used to the workflow.  :) And of course, feel free to ask here if you are unsure how to deal with a particular bug.20:56
melodie_good night21:14
fully_humanhjd: I'm not familiar with any packages. :-|  This is my first time getting down n' dirty with Ubuntu.21:37
fully_humanI'm trying my hand at autopilot QA testing...21:37
=== emma is now known as em
mintHello everyone ! We've juste launch our new porn website Masterfap.com. We need somme feedback ! Thx22:34
hggdhmint: really not the place here.22:49
hggdh<sigh/>22:52
JeruvyIt could have been worse.22:55
hggdhoh, certainly!22:56
hggdhI was actually thinking about something like this -- it has been quite a long time we do not have to warn, boot, or ban anybody in this channel22:57
hggdhI was wondering why the lull...22:57

Generated by irclog2html.py 2.7 by Marius Gedminas - find it at mg.pov.lt!