| === micahg_ is now known as micahg | ||
| smartboyhw | Hello any bug control people here? | 03:27 |
|---|---|---|
| * smartboyhw wonders if TheLordOfTime is here to help | 03:28 | |
| === emma_ is now known as em | ||
| === emma_ is now known as em | ||
| === em is now known as emma | ||
| gigix | hi guys, I can't get hugday tools to work on my quantal installation. I followed the instructions on the wiki, checked out the bazaar branch, run "hugday current --remember", but "hudgay list" raises a TypeError at me | 09:36 |
| gigix | am I missing something ? | 09:36 |
| gigix | what's the appropriate behaviour towards bugs reported on versions of Ubuntu no longer supported such as Maverick or Natty ? | 09:56 |
| === emma is now known as em | ||
| om26er | hugday close give me http://paste.ubuntu.com/1650936/ | 13:54 |
| om26er | help ? | 13:54 |
| penguin42 | hmm I think there is a single useful line in there 'You are not allowed to edit this page. ' | 13:55 |
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| === Ursinha_ is now known as Ursinha | ||
| LantzR | Hi I'm a rookie. Can someone double check Bug #1125275. I copied the head of the dist to show what I was running. Is that clear enough? | 15:19 |
| ubot2 | Launchpad bug 1125275 in nautilus (Ubuntu) "Dropping a file into folder does a copy instead of a move" [Undecided,New] https://launchpad.net/bugs/1125275 | 15:19 |
| jibel | LantzR, looks good even if I cannot reproduce the issue. The version of nautilus is missing, you can get it with: apt-cache policy nautilus | 15:27 |
| jibel | LantzR, for next reports, it's usually easier to use ubuntu-bug e.g ubuntu-bug nautilus | 15:28 |
| jibel | it will collect the right information for you | 15:28 |
| LantzR | jibel - I tried to use ubuntu-bug but it does not seen to be included in the distribution. I could not figure out what package to install either. | 15:29 |
| LantzR | err seem to be | 15:29 |
| LantzR | Oh sorry. The version matched the only version in roaring. | 15:31 |
| jibel | LantzR, the package that contains ubuntu-bug is apport, it is installed by default | 15:32 |
| jibel | or should be | 15:32 |
| LantzR | Ok... I'll try again. It tried 'which ubuntu-bug' and found nothing | 15:33 |
| LantzR | i did not try apport because there was no crash. Isn't there something special about apport being disabled in raring | 15:34 |
| LantzR | something about a new crash reporter | 15:35 |
| LantzR | jibel I hit Alt. Then typed: 'ububtu-bug <ProcessID of the running nautilus>' then enter. Nothing happened. Then I tried to find it in the shell | 15:38 |
| jibel | LantzR, <alt> shows you the HUD, it's a quick access to application's menu | 15:41 |
| jibel | err, he left | 15:41 |
| fully_human | So, I'm a little confused with bug fixing. Who is a "triager?" Am I one or is that a specific team? | 15:49 |
| jibel | fully_human, a triager is a person who triages bug reports. It can be anyone https://wiki.ubuntu.com/BugSquad/GettingInvolved | 15:53 |
| fully_human | Ah, thank you. | 15:58 |
| fully_human | I read the wiki, but I was still fuzzy on the understanding. | 15:58 |
| jibel | yw | 16:00 |
| fully_human | *yw? | 16:02 |
| jibel | fully_human, you're welcome :) | 16:03 |
| LantzR | I went back and double checked. I did have apport , apport-cl1 and ubuntu-bug available. I'll guess typo re missing ubuntu-bug. which apport is null, did not try which apport-cli | 16:07 |
| fully_human | Okay, I'm new at this so I'd like to make sure I'm doing it right: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1090291 | 16:14 |
| ubot2 | Ubuntu bug 1090291 in totem (Ubuntu) "gdk threads safe issue when playing totem" [Undecided,New] | 16:14 |
| fully_human | I'm the comment at the bottom. | 16:14 |
| penguin42 | fully_human: So there are two things about that report that makes it a little unusual; 1st it's quite old so it might be worth checking if it affects a newer version, 2ndly the reporter is quite technical - he's asking about a specific set of function calls/thread interactions | 16:19 |
| penguin42 | oh, and 3rd it's using some codecs he isn't telling us about | 16:19 |
| fully_human | penguin42: I have experience with multi-threading, but yeah, it does seem a bit technical. | 16:25 |
| fully_human | I like how he gave technical details, though. | 16:26 |
| fully_human | So if it smells "fishy" I should probably leave it alone? | 16:26 |
| penguin42 | fully_human: So I'd probably use the stock answer to ask him to check it on a newer version, but I'd also advise him that if he has a specific question about Totem's source to ask the totem dev list, it's not really the right thing to ask on a bug | 16:27 |
| fully_human | Okay, thank you. | 16:27 |
| penguin42 | fully_human: I'd put a bug in for something where I new there was a line of code that was wrong would be ok, but not asking a question | 16:28 |
| penguin42 | knew | 16:29 |
| === yofel_ is now known as yofel | ||
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