/srv/irclogs.ubuntu.com/2013/02/22/#ubuntu-beginners.txt

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bryanp234hello12:57
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Sisyphus1...I know this is a beginners' forum, but is there by chance an expert in here who could help me?18:33
holstein!ask | Sisyphus118:34
ubot2`Sisyphus1: Please don't ask to ask a question, simply ask the question (all on ONE line and in the channel, so that others can read and follow it easily). If anyone knows the answer they will most likely reply. :-) See also !patience18:34
Sisyphus1OK. Here goes.18:35
Sisyphus1(...deep breath.)18:35
Sisyphus1One sec, this is a long one/ very advanced issue.18:35
Sisyphus1Hello all,  I thought I should be in the linux forums, but since I'm  mostly interested in Ubuntu (...and will be for years to come) I figured  I should probably post this here.          Here's what I posted on the  linux.com site, but I got no responses. Maybe the problem is too  advanced?       This should be all you need to know in order to help me  get this Beast up and running with the best OS of all time!       Hello  f18:37
holsteinSisyphus1: whast the issue? in broad strokes?18:38
Sisyphus1BRB. Phone.18:38
holsteinthis dont boot.. x is whatever... this is broken.. etc18:38
Sisyphus1Here's the shortest explanation I can give: the motherboard has two Xeon 5000x chipset CPUs. Those drivers are not included in the Ubuntu OS bundle.18:46
Sisyphus1Hence, it'll boot from disk, not from HDD.18:46
Sisyphus1...unless Windows 7 is installed first, and even doing that took some unusual protocol.18:47
Sisyphus1It'll say that it was installed correctly, but then will not boot from HDD... unless I've installed Win 7 with the 5000x chipset drivers of course.18:48
Sisyphus1Messing with boot order, etc. in BIOS does nothing.18:48
Sisyphus1So... yeah, not really a beginner issue, I suppose.18:49
Sisyphus1I need 5000x chipset drivers for Ubuntu that I can intsall onto the partition PRE-install of Ubuntu.18:50
holsteinim not sure its an issue at all18:50
holsteinlemme search around a bit18:50
Sisyphus1NP. Thank u very much. Greatly appreciated.18:50
Sisyphus1I can yank out the HDD that I installed Win 7 on and start from scratch, see if we can nip this in the bud without Winblows.18:51
holsteinwell, i dont call it that18:52
holsteinif windows works for you, great.. if it doesnt, great, but we dont derogitorily refer to other OS's18:52
Sisyphus1OK, if that's a chat rule, I'll oblige myself. Sorry.18:53
Sisyphus1My dislike of Windows is that I paid $175 for Vista, only for them to give up on the whole thing and release Windows 7. In my opinion, they pretty much stole almost $200 bucks from me.18:54
Sisyphus1...and Windows does not work for me/don't like it.18:54
holsteinwell, you purchased a product.. with a support agreement18:56
holsteinvista is still supported.. anyways, you dont have to like it.. i dont use windows18:56
holsteinSisyphus1: you mean, to get frequency scalling?19:03
holsteinSisyphus1: what are you installing? the server version?19:03
Sisyphus1@ holstein: No, not installing the server version.19:28
Sisyphus1@ holstein: Sorry, I don't know what you mean by "frequency scaling."19:29
Sisyphus1Sorry, "frequency scalling"19:29
holsteinSisyphus1: im just trying to see what the issue is19:35
holsteinSisyphus1: you should be able to get to the live desktop from the CD.. correct?19:36
holsteinthere really should be no special cpu support needed19:36
Sisyphus1Yes, I can boot from CD, and go into the "try" option.19:36
holsteinyou should be able to have the hard drive removed and boot the live CD to the desktop19:37
Sisyphus1Yes.19:37
Sisyphus1I can do that.19:37
holsteinthen, you should be able to put a hard drive in, and install that to the hard drive19:37
holsteinand boot it19:37
Sisyphus1...bot I cannot boot from HDD without the 5000x chipset driver updates.19:37
Sisyphus1*but19:37
holsteinSisyphus1: if the live CD boots, thats the kernel support for that hardware included in ubuntu in action19:37
holsteinSisyphus1: i dont think so19:37
holsteinSisyphus1: you are booting from cd without "updates"19:37
holsteinSisyphus1: so, you install, and boot the same way19:38
holsteinthere should be no special chipset drivers needed19:38
Sisyphus1holstein: you don't think what? I do not understand your comment. Sorry.19:38
holsteinthe live CD booting is an example of that19:38
holsteinSisyphus1: i dont think you shoud need any upgrades19:38
Sisyphus1...it's an eSATA driver update I believe.19:38
Sisyphus1That's why it won't boot from HDD.19:39
holsteinSisyphus1: that has nothing to do with the cpu's19:39
holsteinSisyphus1: that will have to do with that particular eSATA hardware19:39
Sisyphus1Fortunately, this is not the PC I'm using to communicate with you guys, so I can go ahead and try another install right now with your guys' support.19:39
Sisyphus1Yes, it does have to do with that particular hardware.19:39
holsteinSisyphus1: you need to know what esata hardware support you need19:40
holsteinSisyphus1: i would load the live CD, and run "lspci" and search19:40
Sisyphus1Yes, exactly19:40
holsteinand? what is the line?19:41
Sisyphus1OK, Lemme stick another HDD in there and see what I can do. One sec. (...I just don't want to mess with the Win 7 HDD at all, so I'm gonna yank it out.)19:41
Sisyphus1What is the line?19:41
Sisyphus1I don't understand.19:41
Sisyphus1Anyway, one sec, while I configure the PC.19:41
holsteinSisyphus1: the line from lspci describing the hardware?19:41
Sisyphus1OK, I'll let ya' know in about 5-10 mins, once I get the PC configured and the Ubuntu OS booted up.19:42
holsteinSisyphus1: i wouldnt19:42
holsteinSisyphus1: i would literally run the live CD. and run lspci19:42
holsteinthen search for how to support the esata controller19:42
holsteini will help with that search *before* you install19:43
Sisyphus1holstein: Do I type "lspci" from the terminal window?19:49
holsteinSisyphus1: correct19:49
Sisyphus1OK. It's booting from disk now.19:49
Sisyphus1...as it's a server PC, the BIOS is a bit slow.19:49
Sisyphus1Alright, here's what it says:19:56
Sisyphus1 ubuntu@ubuntu:~$ lspci 00:00.0 Host bridge: Intel Corporation 5000X Chipset Memory Controller Hub (rev 31) 00:02.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express x4 Port 2 (rev 31) 00:03.0 PCI bridge: Intel Corporation 5000 Series Chipset PCI Express x4 Port 3 (rev 31) 00:04.0 PCI bridge: Intel Corporation 5000X Chipset PCI Express x16 Port 4-7 (rev 31) 00:08.0 System peripheral: Intel Corporation 5000 Series 19:56
holstein!pastebin19:56
ubot2For posting multi-line texts into the channel, please use http://paste.ubuntu.com | To post !screenshots use http://imagebin.org/?page=add | !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic.19:56
holsteinor, you can just paste the bit about the hardware19:57
Sisyphus1Well, I gotta e-mail myself anything I get off that PC, then paste it here.19:57
Sisyphus1One sec, I'll look through and find the bits about the  hardware.19:57
Sisyphus1I'll re-do the cut-and paste, but seriously, it's ALL about the hardware from what I can tell, lol.19:58
Sisyphus1Host bridge: Intel Corporation 5000X Chipset Memory Controller Hub (rev 31)19:58
Sisyphus1PCI bridge: Intel Corporation 5000 Series Chipset PCI Express x4 Port 2 (rev 31)19:59
Sisyphus1PCI bridge: Intel Corporation 5000 Series Chipset PCI Express x4 Port 3 (rev 31)19:59
Sisyphus1PCI bridge: Intel Corporation 5000X Chipset PCI Express x16 Port 4-7 (rev 31)19:59
holsteinSisyphus1: paste it here, or pastebin20:00
holsteinpastebin makes you seem more "help-able"20:00
Sisyphus1Intel Corporation 5000 Series Chipset DMA Engine (rev 31) 00:10.020:00
Sisyphus1Host bridge: Intel Corporation 5000 Series Chipset FSB Registers (rev 31) 00:10.120:00
Sisyphus1Host bridge: Intel Corporation 5000 Series Chipset FSB Registers (rev 31) 00:10.220:00
Sisyphus1 Host bridge: Intel Corporation 5000 Series Chipset FSB Registers (rev 31) 00:11.020:00
Sisyphus1Host bridge: Intel Corporation 5000 Series Chipset Reserved Registers (rev 31) 00:13.020:00
Sisyphus1Host bridge: Intel Corporation 5000 Series Chipset Reserved Registers (rev 31) 00:15.020:00
Sisyphus1Host bridge: Intel Corporation 5000 Series Chipset FBD Registers (rev 31) 00:16.0 Host bridge: Intel Corporation 5000 Series Chipset FBD Registers (rev 31)20:00
holsteinSisyphus1: try a pastebin20:00
Sisyphus1Sorry, I don't know what pastebin is.20:00
Sisyphus1My apologies if I'm being frustrating.20:01
holsteinhttp://paste.ubuntu.com/20:01
Sisyphus1http://paste.ubuntu.com/5556119/20:03
Sisyphus1There ya' go! :)20:03
Sisyphus1Hope that helps.20:03
Sisyphus1Thanx again for all your guys' and (hopefully) beautiful women's help out there. :)20:04
Sisyphus1Also, this is slightly off-topic, but; what are the hotkeys for "cut," "paste," and "select all" in Ubuntu?20:05
holsteinSisyphus1: same20:05
Sisyphus1Really? They don't seem to work on the "try it out" boot from disk.20:06
Sisyphus1I'll try again, one sec.20:06
holsteindepends on what client you are in/using.. might need control+shift+V to paste20:07
holsteinSisyphus1: is this the device? the esata controller? http://www.ubuntu.com/certification/catalog/component/pci:8086:2680-IDE/20:08
holsteinSisyphus1: can you mount the hard drive from the live environment?20:09
holsteinSisyphus1: can you install to it from the live environment?20:09
Sisyphus1One sec.20:09
Sisyphus1I'll look into it.20:09
Sisyphus1Thanks for the link.20:09
holsteinif you can mount and install to it from the live environment.. then you have a different boot issue from your istalled system20:09
holsteinwhat im saying is, you are assuming the issue you say you are having, is the issue, which, if its not the issue, might make it challening to troubleshoot and "fix" the issue20:10
holsteinit could be a boot issue with grub and your machine20:10
holsteinhttp://stackoverflow.com/questions/167562/how-to-know-if-there-is-a-compiled-in-kernel-module-device-driver-controlling is relevant20:11
Sisyphus1Yeah, what is "GRUB" exactly?20:11
Sisyphus1...and I don't know if the link you gave me is to the correct eSATA controller.20:12
holstein!grub20:12
ubot2GRUB2 is the default Ubuntu boot manager since 9.10 (Karmic). Lost GRUB after installing Windows? See https://help.ubuntu.com/community/RestoreGrub - For more information and troubleshooting for GRUB2 please refer to https://help.ubuntu.com/community/Grub2 - See !grub1 for releases before Karmic (9.10)20:12
holsteinSisyphus1: still, you see if you can mount, or install to the drive on the esata controller, then you know its not esata chips support that is the issue20:12
Sisyphus1OK.20:13
Sisyphus1How do I mount/install the drivers?20:13
holsteinSisyphus1: thats the thing.. you shouldnt have to20:14
holsteincan you see the hard drive? and mount it?20:14
Sisyphus1 One sec...20:14
Sisyphus1Ugh...seems I've had the boot-from-disk on too long. It's frozen. If I make a bootable Ubuntu with a RW DVD, will I not have this problem?20:16
Sisyphus1...as it stand now, I can only really use Ubuntu booted from disk for about 10 mins before it freezes me out.20:17
Sisyphus1...which is where I'm at now; re-booting now.20:17
holsteinSisyphus1: i would troubleshoot that freezing20:18
holsteinSisyphus1: i would test all hardware..20:18
holsteinSisyphus1: i would not assume you are having a driver support issue with that esata device.. i dont think that is the issue20:18
Sisyphus1It only freezes when booting from disk.20:18
holsteinSisyphus1: from what disk?20:18
Sisyphus1Optical drive disk.20:19
Sisyphus1DVD.20:19
holsteinthen, is it a faulty optical drive? is it kerel driver support? if so, that same support will be there wen you install and could be causeing the issue.. not the esata driver20:19
holsteinSisyphus1: what would i do? boot a USB stick and make certain what is going on.. test memory.. test hard drive20:20
Sisyphus1OK. I'll make a bootable USB. Seriously, ANY PC I've booted from optical CD/DVD has froze after about 10-20 mins.20:22
Sisyphus1Laptops, towers, anything.20:23
holsteinSisyphus1: then, you have a few constants to work with20:23
holstein!md5 | Sisyphus120:23
ubot2Sisyphus1: To verify your Ubuntu ISO image (or other files for which an MD5 checksum is provided), see http://help.ubuntu.com/community/HowToMD5SUM or http://www.linuxquestions.org/linux/answers/LQ_ISO/Checking_the_md5sum_in_Windows20:23
holsteinyour internet connection that downloaded all the iso's you test(im assuming)20:23
holsteinand maybe you use the same media or drive to burn them with20:23
holsteinSisyphus1: i assure you, i use live CD's that dont freeze20:24
Sisyphus1I've used three different Compact Discs; 2 CDs, and one DVD.20:30
Sisyphus1I've also written with more than one optical drive so... yeah, not sure what's up with that.20:31
holsteinok.. so, you test the md5 sum... to make sure its not your internet20:32
Sisyphus1D/Ling now. Obviously, this is gonna take a few. I'll get back with you ASAP.20:34
Sisyphus1I can't get it to work in Win 7.20:40
holsteinit?20:40
Sisyphus1MD5SUM20:40
holsteinSisyphus1: you can verify the CD's from the boot options20:42
Sisyphus1...in Windows 7?20:42
Sisyphus1...or BIOS?20:42
holsteinSisyphus1: neither20:44
holsteinSisyphus1: from the actual CD.. the live CD. .the menu.. you tap or hold shift after the bios screens.. select "verify integrity"20:44
Sisyphus1OK, I'll give it a shot.20:45
Sisyphus1...holding shift brought me to a screen with a bunch of language options and f-key options.20:47
Sisyphus1Do I hit F6 for "other options"?20:47
holsteinSisyphus1: you'll choose the one about checking the disk integrety20:47
holsteinSisyphus1: i wouldnt waste much time on this step20:48
holsteinjust know that, you cant assume why the machine is freezing til you test everything and rule things out20:48
Sisyphus1There is NOT an option to verify integrity.20:49
holsteinhttps://help.ubuntu.com/community/HowToMD5SUM20:49
Sisyphus1...I'm gonna hit F6, see if I can find the option you're talking about.20:49
holsteinhttps://help.ubuntu.com/community/HowToMD5SUM#Check_the_CD20:49
holsteinits not there20:49
holsteinjust read that link ^^ or just move on20:50
Sisyphus1I read that link; that talks about verifying the integrity from within the OS itself, using the Terminal, correct?20:51
holsteinSisyphus1: literally where ever you feel comfortable, and can get an answer to why your disc hang20:51
Sisyphus1...anyway, I found the option "check disk for errors," so we'll see if that works.20:51
holsteinSisyphus1: ^^ thats it20:52
holsteincheck the disc20:52
Sisyphus1OK, doing it nowsers. )D20:52
Sisyphus1* :D20:52
Sisyphus1Finished. No errors found.20:58
Sisyphus1It seems that the problem is letting the OS sit idle when booting from disk.20:59
Sisyphus1\THAT's when it freezes.20:59
Sisyphus1So, given this information:21:02
Sisyphus1http://paste.ubuntu.com/5556119/21:02
Sisyphus1What should I do with the install?21:02
holsteinbbl..21:04
Sisyphus1OK.21:07
Sisyphus1I'll just format the HDD while you're away.21:07
Sisyphus1...and anyone else who wants to chime in on this issue, you're more than welcome to.21:07
Sisyphus1BTW, formatting is gonna be about 2 hrs. Sorry guys.21:33
holsteinSisyphus1: if you can see the hard drive from the live CD, then you dont have any issue with the kernel connecting to the hard drive21:43

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