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JamesTait | Happy World Day Against Cyber Censorship, everyone! :-D | 09:21 |
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=== DoctorD90 is now known as doctord90 | ||
=== doctord90 is now known as DoctorD90 | ||
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=== doctord90 is now known as DoctorD90 | ||
=== DoctorD90 is now known as doctord90 | ||
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kirkland | howdy -- how do I disable the music streaming service? | 21:12 |
kirkland | also, I'm getting this, "Reason: Payment Method DISCOVER-SSL is unknown; The Payment Method is not available." | 21:17 |
beuno | kirkland, hi! | 21:18 |
kirkland | beuno: howdy | 21:18 |
beuno | kirkland, there isn't a way to disable it, other than cancelling the subscription | 21:18 |
beuno | the latter is interesting | 21:18 |
kirkland | beuno: okay -- how do I cancel the subscription? | 21:18 |
kirkland | beuno: or, when it expires later this month, does it cancel automatically? | 21:19 |
beuno | kirkland, let me look up your account to see how you got it | 21:19 |
beuno | kirkland, right, you got it from the promo | 21:19 |
beuno | kirkland, it will cancel it on the 26th | 21:19 |
kirkland | beuno: okay -- basically, I got the free trial when I bought an album, I got the expiration notice, and I just want to ensure that I'm not auto billed for it after the trial expires | 21:19 |
kirkland | beuno: coolio | 21:19 |
beuno | kirkland, I can cancel it for you now | 21:19 |
kirkland | beuno: sure, I don't need it | 21:20 |
beuno | kirkland, you will not be auto-billed | 21:20 |
beuno | kirkland, done! | 21:20 |
kirkland | beuno: thanks. and the discover card issue? | 21:20 |
beuno | kirkland, that one's interesting. You got an email with that? | 21:20 |
kirkland | beuno: nope, just a message in the browser | 21:21 |
beuno | kirkland, when doing what? | 21:21 |
kirkland | beuno: checking out, after entering my card details | 21:21 |
kirkland | beuno: confirmed payment | 21:21 |
kirkland | beuno: and then this error | 21:21 |
beuno | kirkland, I see | 21:21 |
beuno | joshuahoover, you around? | 21:21 |
beuno | chaselivingston? | 21:21 |
joshuahoover | beuno: i am | 21:21 |
* beuno steps aside | 21:21 | |
kirkland | beuno: thanks for the pointer | 21:22 |
beuno | np | 21:22 |
kirkland | joshuahoover: just FYI, I failed to purchase an album with this error message, "Reason: Payment Method DISCOVER-SSL is unknown; The Payment Method is not available." | 21:23 |
kirkland | joshuahoover: through the web music store | 21:23 |
kirkland | joshuahoover: I've moved on, and bought the album through Amazon in the meantime, but I thought someone here might want to know about that | 21:23 |
joshuahoover | kirkland: sounds like something is failing in regards to 3dsecure or whatever discover calls it to protect credit cards online | 21:23 |
joshuahoover | kirkland: thanks for letting us know, i'm looking into it | 21:24 |
kirkland | joshuahoover: sure thing, no problem | 21:24 |
joshuahoover | actually, it sounds like this: https://bugs.launchpad.net/canonical-payment-service/+bug/801841 | 21:25 |
ubot5 | Launchpad bug 801841 in Payment service "Discover card not working" [High,Confirmed] | 21:25 |
joshuahoover | which sounds like we don't really support discover cards...tisk, tisk | 21:26 |
=== doctord90 is now known as DoctorD90 |
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