=== sikon is now known as lucidfox
=== m_conley_away is now known as m_conley
=== m_conley is now known as m_conley_away
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[21:23] <thumper> morning robert_ancell
[21:23] <robert_ancell> thumper, hello
[21:23] <thumper> robert_ancell: who knows about ATI graphics stuff...
[21:24] <thumper> robert_ancell: I have a friend having issues trying to install ubuntu ... https://answers.launchpad.net/ubuntu/+question/226027
[21:24] <robert_ancell> thumper, RAOF and bryceh are probably the best people to ask
[21:24] <thumper> I'll hit up RAOF once he starts...
[23:39] <RAOF> thumper: Launchpad Answers? Oldschool!
[23:39] <thumper> hi RAOF
[23:40] <thumper> RAOF: apparently someone on irc pointed him there :)
[23:40] <thumper> and he didn't know better
[23:44] <RAOF> thumper: So, there's not much to do without some form of logs.
[23:44] <thumper> RAOF: how can we get logs when he is left at a blank screen?
[23:45] <RAOF> This is a good question.
[23:47] <thumper> I feel bad for him because he asked me prior to buying this machine if it would work
[23:47] <thumper> and I said: I don't see why not
[23:47] <thumper> and now he is having trouble
[23:47]  * thumper sighs
[23:51] <RAOF> Yeah.
[23:52] <RAOF> I also don't see why it wouldn't work.
[23:55] <thumper> me neither, but my understanding of graphics stack is somewhat limited
[23:56] <popey> thumper: can he not drop to tty and "apport-collect <bugnumber>" ?
[23:57] <thumper> popey: I think it is during the installer process, so no...
[23:57] <thumper> popey: or put another way, I have no idea
[23:58] <thumper> if he turns off secure-boot, he can get the live DVD working
[23:58] <popey> ah
[23:58] <popey> sorry, missed that bit
[23:58] <thumper> popey: np
[23:58] <popey> also, fun bug of the day - bug 1165927
[23:58] <thumper> so the graphics card obviously works to an extent
[23:58] <ubot2`> Launchpad bug 1165927 in linux (nUbuntu) "List with CRITICAL tons of bugs, dont have the time to add them seperately" [Undecided,New] https://launchpad.net/bugs/1165927
[23:58] <thumper> haha
[23:58] <popey> thumper: yeah, I have zero experience of ATI - for exactly this reason
[23:59] <thumper> popey: because it doesn't work?
[23:59] <RAOF> It's not clear whether he's tried booting normally after disabling secure boot (which should not be necessary).
[23:59] <thumper> RAOF: well, if he disables secure boot, he can't see his win8 partition
[23:59] <thumper> or more precisely, the installer doesn't recognise the win8 partition as an OS
[23:59] <thumper> so wants to blow it all away
[23:59] <RAOF> thumper: He can get the live DVD *working*? The question suggests that he gets only a blank screen?