| === lisettte` is now known as lisettte | ||
| JamesTait | Happy International Day of the Roma! :-D | 09:00 |
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| === chaseliv` is now known as chaselivingston | ||
| tony_lech | So I bought a CD from the ubuntu one store, it's trying to "transfer the mp3s to [my] ubuntu one storage" and not actually succeeding. There's also a giant bar at the top of rhythmbox about how "your purchased music folder is not subscribed", but the subscribe button on it doesn't actually do anything. | 15:08 |
| tony_lech | TL;DR where's the music I bought? :( | 15:08 |
| davmor2 | tony_lech: if you go to https://one.ubuntu.com/music/player/#view=artists do you see it there? | 15:10 |
| tony_lech | davmor2: Yeah. It looks like restarting rhythmbox got it working. | 15:11 |
| tony_lech | ...or makes it crash repeatedly. haha | 15:13 |
| tony_lech | So when I boot up rhythmbox and go to the UO downloads page, it will start downloading the songs, then crash after a few seconds. | 15:15 |
| davmor2 | chaselivingston: is this something you have come across before ^ | 15:17 |
| dobey | i haven't seen that before | 15:20 |
| dobey | ronwhat version of ubuntu are you on? | 15:21 |
| dobey | err | 15:21 |
| dobey | tony_lech: what version of ubuntu are you on? | 15:21 |
| tony_lech | dobey: 12.10 | 15:22 |
| dobey | tony_lech: if you open the ubuntu one control panel app and go to the folders tab is "Purchased Music" selected to be synchronized? | 15:22 |
| tony_lech | dobey: I'm at the point where the UO app on my machine is trying to download the files, but nothing is coming in - just the folder structure. wondering if the corp firewall is in the way | 15:22 |
| tony_lech | Will try with another connection | 15:23 |
| dobey | not sure. i suspect that's not the issue though if you can get to the web site | 15:23 |
| tony_lech | assuming it doesn't download on port 80, it's probably getting toyed with | 15:23 |
| dobey | it's 443 (same as HTTPS) | 15:24 |
| dobey | the sync service is on a different sub-domain of the web site. so if you can get to the web site, then the client should connect and download stuff fine | 15:27 |
| dobey | u1sdtool --current-transfers might show some more info | 15:27 |
| tony_lech | Yeah that was it. It's going now. | 15:31 |
| tony_lech | Yay music | 15:31 |
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| === salgado is now known as salgado-lunch | ||
| === gatox_lunch is now known as gatox | ||
| === salgado-lunch is now known as salgado | ||
| === francisco is now known as Guest87879 | ||
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