[09:00] <JamesTait> Happy International Day of the Roma! :-D
[15:08] <tony_lech> So I bought a CD from the ubuntu one store, it's trying to "transfer the mp3s to [my] ubuntu one storage" and not actually succeeding. There's also a giant bar at the top of rhythmbox about how "your purchased music folder is not subscribed", but the subscribe button on it doesn't actually do anything.
[15:08] <tony_lech> TL;DR where's the music I bought? :(
[15:10] <davmor2> tony_lech: if you go to https://one.ubuntu.com/music/player/#view=artists do you see it there?
[15:11] <tony_lech> davmor2: Yeah. It looks like restarting rhythmbox got it working.
[15:13] <tony_lech> ...or makes it crash repeatedly. haha
[15:15] <tony_lech> So when I boot up rhythmbox and go to the UO downloads page, it will start downloading the songs, then crash after a few seconds.
[15:17] <davmor2> chaselivingston: is this something you have come across before ^
[15:20] <dobey> i haven't seen that before
[15:21] <dobey> ronwhat version of ubuntu are you on?
[15:21] <dobey> err
[15:21] <dobey> tony_lech: what version of ubuntu are you on?
[15:22] <tony_lech> dobey: 12.10
[15:22] <dobey> tony_lech: if you open the ubuntu one control panel app and go to the folders tab is "Purchased Music" selected to be synchronized?
[15:22] <tony_lech> dobey: I'm at the point where the UO app on my machine is trying to download the files, but nothing is coming in - just the folder structure. wondering if the corp firewall is in the way
[15:23] <tony_lech> Will try with another connection
[15:23] <dobey> not sure. i suspect that's not the issue though if you can get to the web site
[15:23] <tony_lech> assuming it doesn't download on port 80, it's probably getting toyed with
[15:24] <dobey> it's 443 (same as HTTPS)
[15:27] <dobey> the sync service is on a different sub-domain of the web site. so if you can get to the web site, then the client should connect and download stuff fine
[15:27] <dobey> u1sdtool --current-transfers might show some more info
[15:31] <tony_lech> Yeah that was it. It's going now.
[15:31] <tony_lech> Yay music