| JamesTait | Good morning, and happy Equal Pay Day! :-D | 08:48 |
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| kamidi | i bought track from ubuntu music store but i didn't get 6 months streaming + 20gb package... is here anyone who can help? | 15:54 |
| dobey | chaselivingston, joshuahoover, beuno: ^^ | 15:56 |
| chaselivingston | kamidi: Hi, could you submit the form at http://one.ubuntu.com/support/contact so we can get some more information from you? | 15:56 |
| kamidi | chaselivingston: sure thing | 15:56 |
| kamidi | chaselivingston: i submitted support form but i couldn't provide more information besides my email of course | 16:11 |
| chaselivingston | kamidi: that works, i'll take a look | 16:11 |
| kamidi | chaselivingston: thank you | 16:12 |
| kamidi | chaselivingston: i read your reply. yes, i thought it might it, but then again.. there shouldn't be any advertising of extra space and streaming for people who aren't eligible to get it even if they buy something | 16:43 |
| chaselivingston | kamidi: thanks, we try to make it clear that it's only available once, sorry for the misunderstanding | 16:44 |
| kamidi | chaselivingston: yes, i understand. however, texts like this should not be viewed for people who already had their free 6 months: "You are currently not subscribed to Ubuntu One Music Streaming, but if you buy any track from the Music Store now, you get Music Streaming + 20 GB storage free for 6 months" | 16:46 |
| chaselivingston | kamidi: thanks, we'll look into that | 16:46 |
| kamidi | chaselivingston: thank you for your help. i just have to buy subscription then :) | 16:47 |
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