[21:22] <balloons> bdmurray, ping
[21:24] <bdmurray> balloons: hi
[21:25] <TheLordOfTime> can you two figure out how to handle CSRedRat, or at least help to alleviate his confusion?
[21:25] <TheLordOfTime> i'm going to assume my email to him a few days ago was eithier ignored or never reached him, since we can't see his email address (and maybe that email doesn't work anymore?)
[21:26]  * TheLordOfTime is stuck with an nginx FTBFS on a production system
[21:29] <balloons> bdmurray, hello.. Heh, as you can see TheLordOfTime is concerned about a lp user posting bugs asking for packages to be updated
[21:29] <balloons> for example, https://bugs.launchpad.net/ubuntu/+source/nmap/+bug/1179065
[21:29] <ubot2> Launchpad bug 1179065 in nmap (Ubuntu) "Update to 6.25" [Wishlist,Triaged]
[21:30] <bdmurray> balloons: yes, I've heard the story
[21:30] <balloons> I'm sure :-)
[21:33] <TheLordOfTime> correct me if i'm wrong, but won't the packages he's hitting be autosync'd?
[21:33] <TheLordOfTime> save for nginx because of a delta we're maintaining
[21:34] <hggdh> TheLordOfTime: IDK for nmap (we are using what Debian has). But we will just sync from Debian if they update it in time...
[21:35] <TheLordOfTime> hggdh:  that's what I thought, of the bugs I"ve seen him post I only know nginx needed a merge because of a delta in ubuntu
[21:35] <TheLordOfTime> but that'll end up being what Debian has in the end (plus the ubuntu-delta we're still maintaining)
[21:35] <hggdh> even where we have deltas, if the package is coming from Debian, we would still wait for Debian to be updated
[21:35] <TheLordOfTime> indeed.
[21:35] <TheLordOfTime> now, my question, is how do we reach this person (csredrat) to explain the process and stuff?
[21:36] <TheLordOfTime> i already sent them one email a few days ago, and got zero response
[21:36] <hggdh> emailing him via the LP interface is the only way
[21:36] <bdmurray> hggdh: that's not really true
[21:36] <bdmurray> and I suggested having an Ubuntu developer or a canonical employee email them
[21:36] <TheLordOfTime> balloons brought up a good point, the email they're registered with could be out of date and no longer accessed/available to them
[21:36] <TheLordOfTime> in which case that hits a brick wall.
[21:37] <TheLordOfTime> and we're stuck with a person we can't contact.
[21:37] <TheLordOfTime> but that's worst-case.
[21:37] <TheLordOfTime> ... wow, i just realized why nginx ftbfs... *facepalm*
[21:37] <hggdh> balloons: I guess you fill in one of the shoes bdmurray suggested :-)
[21:38] <hggdh> bdmurray: no, it is not completely true, I agree...
[21:38] <TheLordOfTime> ... and fixed.
[21:38] <bdmurray> hggdh: I mean I know his their email address
[21:39] <bdmurray> I'll just email this person okay?
[21:39] <hggdh> bdmurray: I thought so...
[21:39] <hggdh> bdmurray: thank you, dear sir. In your debt, and all that
[21:39] <balloons> that sounds fine with me
[21:39] <TheLordOfTime> works for me
[21:39] <TheLordOfTime> lemme know if they respond to you though :/
[21:39] <balloons> I don't have any special (to my knowledge) access to contact info
[21:40] <bdmurray> TheLordOfTime: and really the person stopped opening new bugs on the 12th
[21:40] <bdmurray> TheLordOfTime: so perhaps they are listening to you
[21:40] <hggdh> and no further action is necessary now
[21:40] <balloons> they are opening bugs as we speak :-)
[21:40] <TheLordOfTime> bdmurray:  perhaps, however I did ask them a question if they were aware of autosyncs and stuff, got no response.
[21:40] <TheLordOfTime> balloons:  link(s)?
[21:41] <balloons> https://bugs.launchpad.net/ubuntu/+source/pypy/+bug/1180109
[21:41] <ubot2> Launchpad bug 1180109 in pypy (Ubuntu) "Update to 2.0" [Undecided,New]
[21:41] <TheLordOfTime> or numbers./
[21:41] <TheLordOfTime> ... yeah looks like he's continuing again.
[21:41] <balloons> lol
[21:41]  * TheLordOfTime refreshes the search page
[21:41] <bdmurray> oh, mailing list isn't up to date
[21:41] <balloons> anyways, the great and powerful bdmurray is on the case!
[21:42] <TheLordOfTime> 8 of them so far.
[21:43] <TheLordOfTime> bdmurray:  wait you get emails for *every* bug?
[21:43] <TheLordOfTime> doesn't that flood your email?
[21:43] <TheLordOfTime> o.O
[21:43] <TheLordOfTime> or are you just checking the ubuntu-bugs mailing list to see if it's sent new stuff?
[21:47] <bdmurray> TheLordOfTime: I just use the ubuntu-bugs mailing list
[21:49] <TheLordOfTime> ah
[21:50] <bdmurray> with mutt