| === alexlist` is now known as alexlist | ||
| === wgrant_ is now known as wgrant | ||
| === verterok` is now known as verterok | ||
| elky | the u1 android client appears to be having difficulty with file uploads. It has uploaded 2 out of 4 images (sequentially image 1 and 3) and is failing on the other 2 images. The upload progress claims to get to 100% but then claims those uploads are failing. | 07:37 |
|---|---|---|
| elky | this is on a brand new phone too, so it's sort of puzzling. | 07:38 |
| === mthaddon` is now known as mthaddon | ||
| JamesTait | Good morning all, happy World Environment Day! :-D | 08:17 |
| MrGeneral | I love UO | 10:22 |
| MrGeneral | :D | 10:22 |
| === lisettte` is now known as lisettte | ||
| === wedgwood_away is now known as wedgwood | ||
| === mbarnett` is now known as mbarnett | ||
| === daker_ is now known as daker | ||
| === davmor2_ is now known as davmor2 | ||
| === jono is now known as Guest19882 | ||
| === dspiteri is now known as Guest86044 | ||
| === dobey_ is now known as dobey | ||
| === Guest19882 is now known as jono | ||
| === jono is now known as Guest85454 | ||
| === daker_ is now known as daker | ||
| === eu is now known as Guest68429 | ||
| === daker_ is now known as daker | ||
| === gatox is now known as gatox_lunch | ||
| === rockstar` is now known as rockstar | ||
| === gatox_lunch is now known as gatox | ||
| lgc | Hi. I am trying to resync my computer to U1, but the "Getting information..." message is taking forever, in order to retrieve the choice of folders to sync. What gives? | 18:01 |
| chaselivingston | lgc: Hi, could you submit the form at http://one.ubuntu.com/support/contact so we can get some more information from you? | 18:02 |
| lgc | chaselivingston: What kind of information do you need? | 18:05 |
| chaselivingston | lgc: Operating system, what you've tried doing, etc... | 18:05 |
| lgc | chaselivingston: Xp. I disconnected my machine from sync for a long while, and I'm trying to reconnect. That's about it. | 18:09 |
| chaselivingston | lgc: did you submit that info in the form? | 18:09 |
| lgc | chaselivingston: I haven't filled out any form. | 18:09 |
| chaselivingston | lgc: ok, could you submit that info at the link I sent you? | 18:09 |
| lgc | chaselivingston: I don't want to cause irritation, but what I would write on the form I have already told you. The form doesn't even ask what system I'm on, by the way. | 18:12 |
| chaselivingston | lgc: it collects that automatically. it's much easier to track the conversation and provide you with instructions there | 18:12 |
| lgc | chaselivingston: I don't see any advantage in going through the form instead of live here. I already did, under protest. | 18:15 |
| chaselivingston | lgc: I'm sorry you don't see the advantage, however it's much easier for us to provide support that way. | 18:16 |
| lgc | It's not easier for the user, chaselivingston. What's the advantage in having to wait up to "one business day" vis-a-vis the live chat? it defeats the purpose of this channel. | 18:17 |
| lgc | chaselivingston: And it looks much like red tape. | 18:18 |
| chaselivingston | lgc: This channel isn't advertised as live support, as far as I know... | 18:18 |
| lgc | chaselivingston: So that means it precludes live support, I gather. | 18:19 |
| chaselivingston | lgc: sure, much easier for us to support via email | 18:19 |
| lgc | chaselivingston: Red tape crap, I'm afraid. | 18:20 |
| === dobey_ is now known as dobey | ||
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| === elky` is now known as elky | ||
| === eu is now known as Guest29110 | ||
| === wedgwood is now known as wedgwood_away | ||
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