[07:37] <elky> the u1 android client appears to be having difficulty with file uploads. It has uploaded 2 out of 4 images (sequentially image 1 and 3) and is failing on the other 2 images. The upload progress claims to get to 100% but then claims those uploads are failing.
[07:38] <elky> this is on a brand new phone too, so it's sort of puzzling.
[08:17] <JamesTait> Good morning all, happy World Environment Day! :-D
[10:22] <MrGeneral> I love UO
[10:22] <MrGeneral> :D
[18:01] <lgc> Hi. I am trying to resync my computer to U1, but the "Getting information..." message is taking forever, in order to retrieve the choice of folders to sync. What gives?
[18:02] <chaselivingston> lgc: Hi, could you submit the form at http://one.ubuntu.com/support/contact so we can get some more information from you?
[18:05] <lgc> chaselivingston: What kind of information do you need?
[18:05] <chaselivingston> lgc: Operating system, what you've tried doing, etc...
[18:09] <lgc> chaselivingston: Xp. I disconnected my machine from sync for a long while, and I'm trying to reconnect. That's about it.
[18:09] <chaselivingston> lgc: did you submit that info in the form?
[18:09] <lgc> chaselivingston: I haven't filled out any form.
[18:09] <chaselivingston> lgc: ok, could you submit that info at the link I sent you?
[18:12] <lgc> chaselivingston: I don't want to cause irritation, but what I would write on the form I have already told you. The form doesn't even ask what system I'm on, by the way.
[18:12] <chaselivingston> lgc: it collects that automatically. it's much easier to track the conversation and provide you with instructions there
[18:15] <lgc> chaselivingston: I don't see any advantage in going through the form instead of live here. I already did, under protest.
[18:16] <chaselivingston> lgc: I'm sorry you don't see the advantage, however it's much easier for us to provide support that way.
[18:17] <lgc> It's not easier for the user, chaselivingston. What's the advantage in having to wait up to "one business day" vis-a-vis the live chat? it defeats the purpose of this channel.
[18:18] <lgc> chaselivingston: And it looks much like red tape.
[18:18] <chaselivingston> lgc: This channel isn't advertised as live support, as far as I know...
[18:19] <lgc> chaselivingston: So that means it precludes live support, I gather.
[18:19] <chaselivingston> lgc: sure, much easier for us to support via email
[18:20] <lgc> chaselivingston: Red tape crap, I'm afraid.