=== alexlist` is now known as alexlist === wgrant_ is now known as wgrant === verterok` is now known as verterok [07:37] the u1 android client appears to be having difficulty with file uploads. It has uploaded 2 out of 4 images (sequentially image 1 and 3) and is failing on the other 2 images. The upload progress claims to get to 100% but then claims those uploads are failing. [07:38] this is on a brand new phone too, so it's sort of puzzling. === mthaddon` is now known as mthaddon [08:17] Good morning all, happy World Environment Day! :-D [10:22] I love UO [10:22] :D === lisettte` is now known as lisettte === wedgwood_away is now known as wedgwood === mbarnett` is now known as mbarnett === daker_ is now known as daker === davmor2_ is now known as davmor2 === jono is now known as Guest19882 === dspiteri is now known as Guest86044 === dobey_ is now known as dobey === Guest19882 is now known as jono === jono is now known as Guest85454 === daker_ is now known as daker === eu is now known as Guest68429 === daker_ is now known as daker === gatox is now known as gatox_lunch === rockstar` is now known as rockstar === gatox_lunch is now known as gatox [18:01] Hi. I am trying to resync my computer to U1, but the "Getting information..." message is taking forever, in order to retrieve the choice of folders to sync. What gives? [18:02] lgc: Hi, could you submit the form at http://one.ubuntu.com/support/contact so we can get some more information from you? [18:05] chaselivingston: What kind of information do you need? [18:05] lgc: Operating system, what you've tried doing, etc... [18:09] chaselivingston: Xp. I disconnected my machine from sync for a long while, and I'm trying to reconnect. That's about it. [18:09] lgc: did you submit that info in the form? [18:09] chaselivingston: I haven't filled out any form. [18:09] lgc: ok, could you submit that info at the link I sent you? [18:12] chaselivingston: I don't want to cause irritation, but what I would write on the form I have already told you. The form doesn't even ask what system I'm on, by the way. [18:12] lgc: it collects that automatically. it's much easier to track the conversation and provide you with instructions there [18:15] chaselivingston: I don't see any advantage in going through the form instead of live here. I already did, under protest. [18:16] lgc: I'm sorry you don't see the advantage, however it's much easier for us to provide support that way. [18:17] It's not easier for the user, chaselivingston. What's the advantage in having to wait up to "one business day" vis-a-vis the live chat? it defeats the purpose of this channel. [18:18] chaselivingston: And it looks much like red tape. [18:18] lgc: This channel isn't advertised as live support, as far as I know... [18:19] chaselivingston: So that means it precludes live support, I gather. [18:19] lgc: sure, much easier for us to support via email [18:20] chaselivingston: Red tape crap, I'm afraid. === dobey_ is now known as dobey === dduffey_afk is now known as dduffey === elky` is now known as elky === eu is now known as Guest29110 === wedgwood is now known as wedgwood_away